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27
TROUBLESHOOTING
CONCERN CAUSE SOLUTION
DISPENSER (Ice & Water) (Continued)
Dispenser will not
dispense water.
• Dispenser lock out
is engaged.
• Water lter not
seated properly.
• Water lter is clogged.
• Household water line
valve is not open.
• Press and hold control lock for three
seconds.
• Remove and reinstall the water lter. Be
sure to push the lter rmly so that you
hear it lock solidly into position.
• Replace lter cartridge. Be sure to remove
protective caps and push the lter rmly so
that you hear it lock solidly into position.
• Open household water line valve. See CON-
CERN column AUTOMATIC ICE MAKER.
Water has an
odd taste and/
or odor.
• Water has not been dis-
pensed for an extended
period of time.
• Unit not properly con-
nected to cold water line.
• Draw and discard 10-12 glasses of water
to freshen the supply.
• Connect unit to cold water line that sup-
plies water to the kitchen faucet.
Water pressure
is extremely
low.
• Cut-o and cut-on pres-
sures are too low (well
systems only).
• Reverse osmosis system
is in regenerative phase.
• Have someone turn up the cut-o and
cut-on pressure on the water pump sys-
tem (well systems only).
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
Water not cold
enough.
• As warmer tap water
goes through the lter
and enters the water tank
the chilled water is pushed
through to the dispenser.
Once the chilled water
is used up it will take
several hours to bring the
freshly replaced water to a
cooler temperature.
• Some models are
designed without a
water tank, these water
dispensing systms are not
designed to chill water.
• Add ice to cup or container before dis-
pensing water.
• Add ice to cup or container before dis-
pensing water
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too
hard, causing other door
to open slightly.
• Refrigerator is not level.
It rocks on the oor
when moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Close both doors gently.
• Ensure oor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping oor.
• Ensure oor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping oor.
Drawers are
dicult to
move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide
on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care
& Cleaning.
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