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Before Calling For Service
Problem Solution
Meat drawer or crisper • Check for a package that may prevent drawer from closing properly.
drawer does not close • Confirm drawer is in proper position.
freely. • Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer channels.
q, Confirm refrigerator is level.
• See "Odor Removal" instructions in "Care and Cleaning" section.
m
W
Refrigerator has an
odor.
Refrigerator makes • It may be normal. See "Normal Operating Sounds" section.
unfamiliar sounds or
seems too loud.
Ice cubes have an
odor.
Ice cubes stick together
or "shrink".
Ice maker (some
models) is not
producing ice.
Ice maker (some
models) is not
producing enough ice.
Ice forms in inlet tube to
ice maker (some
models).
• See "Odor Removal" instructions in "Care and Cleaning" section.
• Ice maker (some models) was recently installed. Discard first few batches of ice
to avoid discolored or off-flavored ice.
• Food has not been wrapped tightly in either refrigerator or freezer compartment.
Rewrap foods since odors may migrate to the ice if food is not wrapped properly.
• Discard ice and clean ice bucket or trays more frequently. Ice cubes are porous
and absorb odors easily.
• Water supply contains minerals such as sulfur, tn some situations a filter may
need to be installed to eliminate taste and odor problems.
• Empty ice cube bucket or trays more frequently. If used infrequently, ice cubes
may stick together or shrink.
• Water pressure may be to low or high. Ice maker requires a water pressure of
20-100 psi to function properly.
• Confirm ice maker arm is down. See "Automatic Ice Maker" section.
• Confirm household water supply is reaching water valve. Make sure the water
valve shut off is fully turned on.
• Piercing type or 3/,6"saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring IA" hole to be drilled in water supply pipe prior to valve
attachment.
• Confirm ice maker wiring harness is inserted completely in proper holes.
• Check for kinks in copper or plastic tubing. Remove kinks or replace tubing.
• Check electrical connections to water valve coil and connector block on
refrigerator cabinet.
• If a water filter has been installed on the water line outside the refrigerator, check
the filter for clogs or improper installation of the filter.
• Ice maker has just recently been installed or a large amount of ice has just been
used. Wait 24 hours for ice production to begin and for ice maker to restock after
emptied.
• Confirm household water supply is reaching water valve. Make sure the water
valve shut off is fully turned on.
• Piercing type or 3/,6"saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring _/4"hole to be drilled in water supply pipe prior to valve
attachment.
• Check for kinks in copper or plastic tubing. Remove kinks or replace tubing
• Confirm freezer section is operating at proper temperature. Freezer must be cold
enough to produce ice. See 'Setting Controls" section.
• Check water pressure. Low water pressure causes valves to leak.
• Piercing type or _/,_"saddle valve was used for hookup. Both reduce water flow
and may become clogged with time. Replace these valves with correct type of
saddle valve requiring IA" hole to be drilled in water supply pipe prior to valve
attachment.
2O
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