User manual Smart Oled TV
Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.
Attach an optional wall mount bracket at the rear of the TV carefully and install the wall mount bracket on a solid wall perpendicular to the floor.
When you attach the TV to other building materials, please contact qualified personnel. LG recommends that wall mounting be performed by a qualified professional installer. We recommend the use of LG’s wall mount bracket. LG’s wall mount bracket is easy to move with cables connected. When you do not use LG’s wall mount bracket, please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. It is advised to connect all the cables before installing fixed wall mounts.
Connect the TV to a wall antenna socket with an RF cable (75 Ω).
Connect the TV to a satellite dish to a satellite socket with a satellite RF cable (75 Ω). (Depending on model)
You can simply operate the TV functions, using the button.
Note
Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device.
• When connecting the HDMI cable, the product and external devices should be turned off and unplugged.
• Supported HDMI Audio format (Depending upon model): True HD (48 kHz),
Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz), PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)
Note
• If the device connected to Input Port also supports HDMI Deep Color, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Deep Color] setting to off.
•
→ [General] → [Devices] → [HDMI Settings] → [HDMI Deep Color]
• Use a certified cable with the HDMI logo attached.
• If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI cable types (3 m (9.84 feet) or less)
- Ultra High Speed HDMI®/™ cable
Some USB Hubs may not work. If a USB device connected through a USB Hub is not detected, connect it directly to the USB port on the TV.
Note
• For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick and 18 mm width. Use an extension cable that support USB 2.0 if the USB cable or USB memory stick does not fit into your TV’s USB port.
Control the set-top box (cable/satellite/IP/OTT), Blu-ray/DVD player, soundbar, game consoles, etc., using the IR Blaster. (Depending upon country)
(Depending upon models)
Supported external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.
Note
• The external device connection may differ from the model
• In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.
• In PC mode, some resolution settings may not work properly depending on the graphics card.
• If ULTRA HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance. (Depending on model)
• When connecting to a wired LAN, use a CAT7 cable with high-speed Internet transmission. (Only when LAN port is provided.)
(Depending on country
• For information of the power supply and power consumption, refer to the label attached to the product. (Depending on Country)
- The typical power consumption is measured in accordance with IEC 62087 or each country’s energy regulations.
* On some models, the label is inside the external device connection terminal cover.
* Depending on the model or country, the typical power consumption may not be on label.
| Cannot control the TV with the remote control. | • Check the remote control sensor on the product and try again. • Check if there is any obstacle between the product and the remote control. • Check if the batteries are still working and properly installed ( + to -, - to +) |
| No image display and no sound is produced. | • Check if the product is turned on. • Check if the power cord is connected to a wall outlet. • Check if there is a problem in the wall outlet by connecting other products. |
| The TV turns off suddenly. | • Check the power control settings. The power supply may be interrupted. • Check if the auto-off function is activated on the settings related time. • If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity |
| When connecting to the PC (HDMI), no signal is detected. | • Turn the TV off/on using the remote control. • Reconnect the HDMI cable. • Restart the PC with the TV on. |
| Abnormal Display | • If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is nothing wrong with product. • This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly coloured dots (red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not affect the performance and reliability of the product. This phenomenon also occurs in third-party products and is not subject to exchange or refund. • You may find different brightness and colour of the panel depending on your viewing position(left/right/top/ down). This phenomenon occurs due to the characteristic of the panel. It is not related with the product performance, and it is not malfunction. • Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on the TV screen for a long period of time. |
| Generated Sound | • “Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required. • Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product. |
• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly. (Some buttons and services may not be provided depending on models or regions.)
To use the Magic Remote, first pair it with your TV.
* If the TV fails to register the Magic Remote, try again after turning the TV off and back on.
Press the (Back) and
(Home) buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.
* Press and hold the (Home) and
(Q. Settings) buttons for more than 5 seconds to disconnect and re-register the Magic Remote at the same time.
• It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV. If the AP is installed closer than 0.2 m, the Magic remote control may not perform as expected due to frequency interference.
NFC is technology that uses Near Field Communication (13.56 MHz), allowing you to conveniently send and receive information without separate settings. By bringing a smart device near the NFC-enabled remote control, you can install the LG ThinQ app and connect the device to the TV.
Note
• This feature is available for NFC-enabled smart devices only.
• This feature is only available if the remote control has an NFC logo