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14
Troubleshooting
LCD screen turns on
but appliance doesn't
respond to controls.
• The safety locking arm may not be correctly engaged in the vertical
operating position. In this case, the LCD screen will show an animated
prompt
. Check the top cover is properly aligned and the locking arm
is located rmly into the two grooves on either side of the juicer cover or
blender jug.
Food is unevenly
chopped
• This can happen when too much food is being added at one time.
Try a smaller amount, and work in batches if necessary.
Food is chopped
• Try blending for shorter period of time. Use the PULSE function for
better control.
Excess pulp
building up in the
stainless-steel
• Turn the appliance o. Disassemble to scoop excess pulp o the juicer
cover.
• Reassemble and continue juicing. Alternating soft and hard ingredients
may help avoid this.
Pulp too wet
and reduced
extracted juice
• The cleaner the lter, the better the juice yield, and dryer the pulp. Be sure
to thoroughly clean the juicer as soon as possible after each use. Remove
the stainless-steel lter basket and thoroughly clean mesh walls with a
cleaning brush. Rinse the lter basket under hot water. If the ne mesh
holes are blocked, soak the basket in a solution of hot water with 10%
lemon juice to unblock the holes or wash in the dishwasher (top shelf).
This will remove excess ber build up which could be inhibiting the ow.
• Pusher force could reduce yield because it slows the motor down.
Avoid putting pressure on the food pusher when pushing ingredients
down the feed chute.
• If juicing large amounts of brous ingredients like rhubarb and pineapple,
cleaning the lter basket in between might be required.
Juice leaks between
surround and
the juicer cover
• Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
• Ensure there is no build up in the lter basket.
Juice sprays
out from spout
• The juice is being extracted too fast; try a slower juicing speed (if possible)
and push the food pusher down the feed chute more slowly.
bowl is left after
juicer stopped
• Turn the speed dial up to highest speed setting and operate for 5 seconds.
That can help moving the remaining juice into the jug.
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