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21
English
EN
9 Troubleshooting
Warning
• Never remove the casing of this apparatus.
To keep the warranty valid, never try
to repair the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact Philips,
ensure that the apparatus is nearby and the
model number and serial number are available.
No power
• Make sure that the AC power plug
of the unit is connected properly.
• Make sure that there is power at the AC
outlet.
• Make sure that the POWER ON/OFF
switch on the back panel is turned to the
| position.
• To save power, the system switches off
automatically after 30 minutes of inactivity
(for example, in pause or stop mode).
No sound or poor sound
• Adjust the volume.
• The speaker may be mute. Press to
restore sound output.
No response from the Hi-Fi system
• Disconnect and reconnect the AC power
plug, then turn on the system again.
• As a power-saving feature, the unit
switches off automatically 30 minutes after
track play reaches the end and no control
is operated.
Remote control does not work
• Before you press any function button,
rstselectthecorrectsourcewiththe
remote control instead of the main unit.
• Reduce the distance between the remote
control and the unit.
• Insert the batteries with its polarities (+/–
signs) aligned as indicated.
• Replace the batteries.
• Aim the remote control directly at the
sensor on the front of the unit.
Poor radio reception
• Increase the distance between
the unit and your TV or VCR.
• Fully extend the FM antenna.
USB device not supported
• The USB device is incompatible
with the unit. Try another one.
About Bluetooth device
Music playback is unavailable on the system
even after successful Bluetooth connection.
• The device cannot be used
with the unit to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
• The Bluetooth reception is poor. Move the
device closer to the unit or remove any
obstacle between the device and the unit.
Cannot connect with the unit.
• Thedevicedoesnotsupporttheproles
required for the unit.
• The Bluetooth function of the device is not
enabled. Refer to the user manual of the
device for how to enable the function.
• The unit is not in pairing mode.
• The unit is already connected with another
Bluetooth-enabled device. Disconnect that
device or all other connected devices and
then try again.
• The unit provides dual Bluetooth audio
sources (A/B). Make sure that you have
selected the correct source.
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