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PROBLEM SOLUTION
HARD WATER
(WHITE RESIDUE ON
DISHWASHER INTERIOR OR
G LASSWA R E)
ODORS
NOISY
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it
difficult to achieve good cleaning. You may bring water samples to Sears to check your water
hardness level. A water softener is strongly recommended if your hardness is 15 grains or more. If
a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month.
Clean the ULTRA WASH ®HEfilters at least once per month.
Always use a rinse aid.
Always use a high-quality, fresh detergent.
Use a detergent booster/water softener additive designed for dishwashers.
NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load daily until
a full load is ready to run, or use the Top Rack Only option (on some models) for partial loads.
Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an
upright glass measuring cup in the lower rack. Run a normal cycle with the Heated Dry option
turned off. Do not use detergent.
The dishwasher may not be draining properly, see "WATER REMAINS IN THE TUB/WILL NOT
DRAIN" in "Troubleshooting."
NOTES:
• Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
• Normal water valve hissing may be heard periodically.
• A normal snap sound may be heard when the detergent dispenser opens during the cycle and
when the door is opened at the end of the cycle.
• Improper installation will affect noise levels.
Be sure the filters are properly installed.
A thumping sound may be heard if items extend beyond the racks and interfere with the wash
arms. Readjust the dishware and resume the cycle.
FOOD SOILS REMAIN
ON DISHES
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing
performance (see "Loading for Best Performance.")
Check filter to ensure it is properly installed. Clean it if needed. (See "Cleaning Instructions" in
"ULTRA WASH ®HEFiltration System" for details.)
Select the proper cycle and option for the type of soils. The Pots Pans cycle with the
TURBOZONE TM option can be used for tougher loads.
Be sure the incoming water temperature is at least 120°F (49°C).
Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and
hard water conditions.
Scrape food from dishes prior to loading (do not prerinse).
DID NOT SANITIZE If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final
rinse, or your water heater is set too low. Set your water heater to 120°F (49°C).
DAMAGE TO DISHWARE Improper loading can cause dishes to become chipped or damaged. (See specific loading
instructions within this guide.)
BLINKING LIGHTS If the Start/Resume light is blinking, close the door and push START/RESUME.
If the Clean light or any other lights are blinking and the dishwasher will not run, check the
following:
• Is the overfill protection float able to move up and down freely? Press down to release.
• Be sure the water supply is turned on to the dishwasher. (This is very important following the
new installation of your dishwasher.)
• Check for suds in the dishwasher. If foam or suds are detected by the dishwasher sensing
system, the dishwasher may not operate properly or may not fill with water.
Suds can come from:
• Using the incorrect type of detergent, such as dish detergent for hand washing dishes,
laundry detergent, or hand soap.
• Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
• Using an excessive amount of dishwasher detergent.
Call for service.
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