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newair.com
CLEANING & MAINTENANCE
Any electrical repairs or rewiring of this unit should be carried out by a licensed
electrician and accordance with national and local codes. For the heater itself,
there are no serviceable parts inside the unit, and we recommend contacting
customer service if any issues arise.
• Before cleaning the appliance, disconnect it from the power outlet and let it
cool down.
• In order to protect the enclosure, don't splash water onto the heater, and
never use a solvent like gasoline, isoamyl acetate, toluene, etc. to clean the
heater. DO NOT open the heater or attempt to clean the inside of this
appliance.
• Keep the heater clear of dust, using a dry rag on the outside and a
vacuum/compressed air canister for the inside.
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
There is no heat or air
flow
The heater has no power.
Check the power
connection to the heater.
The target temperature
has been reached.
Thermostat will shut off
the heater once the
desired room temperature
is reached.
The fan overheated, and
the unit is in cooldown
mode.
Unplug heater, allow to
cool down for 10 minutes,
then restart.
The heater is set to “fan
only” mode
Enable heating mode using
the setting knob
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