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32
TROUBLESHOOTING
Noises
Door mullion does not
fold in and out
properly.
Are front levelling legs extended, the appliance level, and doors aligned?
• Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front levelling legs fully so they are in firm contact
with the floor. Follow the instruction in the Door Alignment section to raise
the left fridge door until the door mullion is once again working properly.
Adjust the right fridge door so it aligns with the left fridge door.
The inside lamp in the
appliance does not
turn on.
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.
Symptoms Possible Cause & Solution
The appliance is noisy
and generates
abnormal sounds.
Is the appliance installed on a weak floor or improperly levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the
appliance.
Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
• Remove the object on top of the appliance.
Clicking noises The defrost control will click when the automatic defrost cycle begins
and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.
• Normal Operation
Rattling noises Rattling noises may come from the flow of appliance, the water line on
the back of the unit (for plumbed models only), or items stored on top of
or around the appliance.
• Normal Operation
Appliance is not resting evenly on the floor.
• Floor is weak or uneven or levelling legs need to be adjusted. See the Door
Alignment section.
Appliance with linear compressor was moved while operating.
• Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.
Symptoms Possible Cause & Solution
global_main.book.book Page 32 Wednesday, July 28, 2021 9:43 AM
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