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26
Troubleshooting:
Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING
GUIDE AS A FIRST STEP TO
RESOLVE ANY PROBLEMS
YOU MAY BE EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors,
or dropped into water,
call Customer Service at
1-800-944-9200 for further
instruction before continuing
use.
WARNING
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
!!
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run
1. Not firmly plugged in
1. Plug unit in firmly
2. No voltage in wall plug
2. Check fuse or breaker in home
3. Blown fuse or tripped breaker
3. Replace fuse or reset breaker in home
4. Fuse in cleaner blown
4. Take to service center
Low suction
1. Dirty Water Tank full/automatic shut off
engaged
1. Remove and empty Dirty Water Tank. See "How to Empty"
page 10
2. Blockage in tool on end of hose 2. Remove tool and clear blockage
3. Dirty Water Tank lid not on correctly 3. Make sure lid is on securely See "How to Use: page 13 & 14
4. Dirty Water Tank Debris Filter Clogged
5. Blockage in nozzle
6. Recovery Tank not properly secured
4. See "How to Clean" page 21
5. See "How to Clean" page 22
6. Replace Recovery Tank and secure recovery tank latch.
Hose nozzle stops
spraying liquid
during use
1. Clean Water Tank or Degergent Container
is empty
2. Loose connection to solution port on foot
of cleaner
1. Turn off cleaner and fill Clean Water Tank and Detergent
Container
2. Check for secure connection to solution port on foot of cleaner
Hose nozzle will not
spray after filling
the Clean Water
Tank or Detergent
Container
1. Air is trapped in the pump and hose
2. Hold trigger to floor and squeeze trigger
1. Turn on the cleaner. If hose does not spray, prime the pump
by lowering the hose down to the floor and hold the trigger
for up to 1 minute
2. Aim downward and squeeze trigger
Hose will not spray
after priming pump
1. Pump is defective
2. Not connected properly
1. Call for service: 1-800-944-9200
2. Check connection
Clean water won't
dispense
1. Clean Water Tank not firmly in place 1. Make sure tank is securely locked in position
2. Clean Water Tank or solution container
empty
2. Refill container according to cleaning instructions
Solution won't
dispense
1. Mode knob is in "Rinse Mode" 1. Turn knob to "Wash"
Brushes won't
rotate during floor
cleaning
1. Please check the screen on the front of
the unit behind the nozzle, the filter may
be dirty
1. Shut off unit and clean filter in upright position. SpinScrub® will
not rotate in upright position
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