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Before you call for service...
_ roubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.ca. You may not need to call for service.
WATER Possible Causes What To Do
Too many suds Too much detergent . Heasure your detergent carefully. Use lesssoap ifyou have
soft water, a smaller loador a lightlysoiled load.
Type of detergent . Switch to a lower sudsing detergent brand and follow
instructions on package.
Soft water . Try lessdetergent.
Water leaks Using too much detergent . Uselessdetergent. Use lesssoap ifyou have soft water,
in washer a smaller load ora lightly soiled load.
Fillhoses or drain hose is . Hake sure hose connections are tight at faucets and
improperly connected rubber washers are installed.Hake sure end of drain hose
is correctly inserted in and secured to drainfacility.
Household drain may . Checkhousehold plumbing. You may needto call
be clogged a plumber.
Drain hose loose . Hake sure drain hose isfully seated inback of washer and
that the two retaining screws arefully seated.
Drain hose rubs on wall . Hake sure drain hose doesnot make contact with the wall.
Hay cause excessivewear on the hose.
Constant water pressure . Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
water source . Checkcondition of the fill hoses;they should bereplaced
every 5years.
Water temperature Coolerwater temperatures . New laundry detergents have been formulated to work
seems incorrect provide improved energy with coolerwater temperatures without affecting wash
efficiency performance.
Water supply isturned off . Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are . Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Usea brush or
toothpick to clean the screens in the machine. Reconnect
the hosesand turn the water back on.
House water heater is . Hake sure house water heater isdelivering water at
not set properly !20°F-!40°F (48°C-60°C).
Water pumped out before Lid lifted or cycle was put in . Resetcycle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or . Straighten drain hoseand make surewasher isnot
improperly connected sitting on it.
. Topof drain outlet should be lessthan 6 ft (1.8m)
above floor.
Washer pauses during This is normal . Thisis normal. Thewasher alternates between agitate and
wash cycle soak during some wash cyclesto get your clothes cleaner
with lesswear.
Washer pauses during This is normal . Thewasher may pause during the spin cycleto remove
spin cycle soapy water more efficiently.
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