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Before You Call • Solutions to common problems
Problem Solution
Oven smokes excessively when broiling. ° Incorrect setting. Follow broiling instructions in Setting Oven Controls
section.
° Be sure oven door is opened to broil stop position when broiling.
° Meat too close to the broil element. Reposition the broil rack to provide
proper clearance between the meat & the element. Preheat the broil
element for searing.
° Meat not properly prepared. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
* Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
Flames inside oven or smoking from oven * Excessive spillovers in oven. For example this will happen for pie
vent. spillovers or large amounts of grease left on the oven bottom. Wipe up
excessive spillovers before starting oven. If flames or excessive smoke
are present see BrolJ in Setting Oven Controls section.
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Oven control panel beeps & displays ° Oven control has detected a fault or error condition. Press STOPkey pad to
any F code error, clear the error code. Try Bake or Broil function. If the F code error repeats,
remove power from appliance, wait 5 minutes and then repower appliance
and set clock with the correct time of day. Try Bake or Broil function again.
If the fault recurs, press sToP to clear and call 1-800-4-MY-HOME® for
assistance (See back cover).
Scratches or abrasions on cooktop ° Coarse particles such as salt or hardened soils between cooktop and
surface, utensils can cause scratches. Be sure cooktop surface and bottoms of
utensils are clean before usage. Small scratches do not affect cooking and
wiii become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have
been used. Apply the recommended CookTop® Cleaning Creme to the
ceramic surface (on the web visit www.sears.com for replacement
cooktop cleaner, item number 40079). Buff with a non-abrasive cloth or
no-scratch cleaning pad. For more information see "Cooktop maintenance"
and "Cooktop cleaning" in the Care and Cleaning section of this Use &
Care Guide.
° Cookware with rough bottom was used. Use smooth, flat-bottomed
cookware.
Metal marks on the cooktop. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal
utensils on cooktop surface. Apply the recommended CookTopO Cleaning
Creme to the ceramic surface (on the web visit www.sears.com for
replacement cooktop cleaner, item number 40079). Buff with a non-
abrasive cloth or no-scratch cleaning pad. For more information see
"Cooktop maintenance" and "Cooktop cleaning" in the Care and Cleaning
section of this Use & Care Guide.
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