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10
Problem Possible Causes What To Do
Dryer doesn’t start Dryer is unplugged Make sure the dryer plug is pushed completely into the outlet.
Fuse is blown/circuit
breaker is tripped
Check the house fuse/circuit breaker box and replace fuse or reset
breaker. NOTE: Electric dryers use two fuses or breakers.
Dryer doesn’t heat Fuse is blown/circuit
breaker is tripped, the
dryer may tumble but not
heat
Check the house fuse/circuit breaker box and replace both fuses or
reset both breakers. Your dryer may tumble if only one fuse is blown or
one breaker tripped.
Gas service is off Make sure gas shutoff at dryer and main shutoff are fully open.
LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models)
Refill or replace tank. Dryer should heat when utility service is restored.
Dryer shakes or
makes noise
Some shaking/noise is
normal. Dryer may be
sitting unevenly
Move dryer to an even floor space, or adjust leveling legs as necessary
until even.
Greasy spots on
clothes
Improper use of fabric
softener
Follow directions on fabric softener package.
Drying dirty items with
clean ones
Use your dryer to dry only clean items. Dirty items can stain clean items
and the dryer.
Clothes were not
completely clean
Sometimes stains which cannot be seen when the clothes are wet
appear after drying. Use proper washing procedures before drying.
Lint on clothes Lint filter is full Clean lint screen before each load.
Improper sorting Sort lint producers (like chenille) from lint collectors (like corduroy).
Static electricity can
attract lint
See suggestions in this section under Static.
Overloading Separate large loads into smaller ones.
Paper, tissue, etc. left in
pockets
Empty all pockets before laundering clothes.
Static occurs No fabric softener was
used
Try a fabric softener.
Bounce
®
Fabric Conditioner Dryer Sheets have been approved for use
in all GE Dryers when used in accordance with the manufacturer’s
instructions.
Overdrying Try a fabric softener.
Adjust setting to Less Dry or Damp Dry.
Synthetics, permanent
press and blends can
cause static
Try a fabric softener.
Inconsistent drying
times
Type of heat Automatic drying times will vary according to the type of heat used
(electric, natural or LP gas), size of load, types of fabrics, wetness of
clothes and condition of exhaust ducts.
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or
visit Hotpoint.com. You may not need to call for service.
Before you call for service…
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