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CLEANING THE WARMER
CAUTION:
Unplug from outlet and allow to cool before cleaning and descaling.
DO NOT IMMERSE IN WATER.
Daily
1. Allow unit to cool before cleaning.
2. Remove the top warming chamber from the base.
3. Empty the water from the base.
4. Rinse warming base, warming chamber, and warming basket with clean water.
If storing unit for longer than a day, dry or allow to air dry before re-assembly.
Note: Use of tap water may cause “H20ERR” and can shorten the life of the appliance.
Use distilled water.
Special Cleaning
If the unit warming chamber and/or warmer base becomes contaminated with milk: Hand
wash with clean water and mild detergent.
Note: DO NOT use scouring pads, abrasives, bleach or solvents for cleaning. DO NOT
disassemble base. There are no serviceable parts inside.
TROUBLESHOOTING
If the warmer is not operating, check that:
1. The power cable is connected to the power outlet.
2. The water is lled to the proper level.
3. The unit is correctly assembled.
4. If display shows the error “H20ERR,” the warmer may have no/low water condition.
Unplug from power. Fill water to the correct level, to the line ABOVE the “FILL” text.
Reconnect to power.
5. If display shows “H20ERR” message and is properly lled with water, milk/minerals
have come in contact with the heating element and the unit must be cleaned. Follow
the SPECIAL CLEANING instructions.
6. Water overowing from the warming chamber: This can occur if the bottle has a very
large diameter, such as with a wide-neck glass bottle with silicone sleeve. Remove the
basket and warm bottle directly in the warming chamber.
WARRANTY
This warming appliance is warranted against defective material or workmanship for a period
of one year from the date of purchase. Any defective part will be repaired or replaced at no
charge if it has not been tampered with and appliance has been used according to these
printed instructions. This warranty gives you specific legal rights as well as other rights which
vary from state to state.
This warranty does not cover a defect that has been caused by negligence, accidents or
improper use of the appliance. To keep this appliance in good condition and retain your
warranty, USE ONLY AS DIRECTED.
CUSTOMER SERVICE
If you experience unsatisfactory operation or have any questions/comments, call
Handi-Craft’s Customer Service at 1-800-778-9001, send an email to info@handi-craft.com,
or write to Handi-Craft Company, Customer Service, 4433 Fyler Avenue,
St. Louis, Missouri 63116 USA. Our Customer Service Representative will advise you on how
to correct the problem yourself or will ask you to return the product for repair or replacement.
For purchases made outside the United States and Canada, please contact
your local distributor.
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