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ENGLISH
3
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT
OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our products
meets the exacting standards of KitchenAid
that, if your Pouring Shield should fail within
the first year of ownership, KitchenAid will
arrange to deliver an identical or comparable
replacement to your door free of charge and
arrange to have your original Pouring Shield
returned to us. Your replacement unit will also
be covered by our one year limited warranty.
If your Pouring Shield should fail within the
first year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address
(no P.O. Box numbers, please).
When you receive your replacement
Pouring Shield, use the carton, packing
materials, and prepaid shipping label to pack
up your original Pouring Shield and send it
back to KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
We’re so confident the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Pouring Shield
should fail within the first year of ownership,
we will replace your Pouring Shield with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty.
If your Pouring Shield should fail within the
first year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement
Pouring Shield, use the carton, packing
materials, and prepaid shipping label to pack
up your original Pouring Shield and send it
back to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Pouring Shield
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
®/™ ©2020 KitchenAid. All rights reserved. KITCHENAID and the design of the Stand Mixer are
trademarks in the U.S. and elsewhere. Used under license in Canada.
W11441905A.indb 3W11441905A.indb 3 10/19/2020 1:25:08 PM10/19/2020 1:25:08 PM
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