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55TROUBLESHOOTING
ENGLISH
Odors
Clothes are
shrinking.
Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care instructions. Some
fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat setting.
Lint on clothes. Lint filter not cleaned properly.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in
the MAINTENANCE section. With some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
• On models with a 3-piece lint filter, make sure to check, clean and reinstall both the inner
and outer parts of the filter.
Laundry not sorted properly.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried
separately from clothes that are lint trappers (i.e., a pair of black linen pants).
Excess static in clothes.
• Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s
instructions. Overdrying a load of laundry can cause a buildup of static electricity.
The appliance is overloaded.
• Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets.
• Check pockets thoroughly before washing and drying clothes.
Excess static in
clothes after drying.
Fabric softener is not used or is used incorrectly.
• Use a fabric softener, if available, to reduce static electricity. Be sure to follow the
manufacturer’s instructions.
Clothes dried too long (overdried).
• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time. Select a lower dry level setting, if necessary.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings.
Clothes have damp
spots after a dry
cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
• If items are too tightly packed or too sparse the sensor may have trouble reading the
dryness level of the load. Use a Time Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Time Dry cycle
to finish drying the item(s).
Problem Possible Cause & Solution
Problem Possible Cause & Solution
The appliance has an
unpleasant odor.
Are you using the appliance for the first time?
• The odor is caused by the rubber material inside the appliance. The odor normal when the
appliance is new and disappears after you run several cycles.
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