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Dacor iQ Kitchen
English6
Dacor iQ Kitchen
Troubleshooting
If you encounter a problem with the rangetop, review this table and try the suggestions.
Then if the trouble is not resolved, call Dacor Customer Service (800)793-0093.
Problem Action
I cannot find the
Dacor iQ Kitchen app
in Google Play Store
or Apple App Store.
In the Play Store or App Store, search Dacor iQ Kitchen, and if
necessary, scroll to find the app among the results.
The Dacor iQ Kitchen app is only compatible with Android OS
4.0 (ICS) or later and iOS 7 or later.
The Dacor iQ Kitchen
app is installed but
does not work.
The Dacor iQ Kitchen app supports only compatible Dacor
models.
The e
arlier Dacor Smart Oven app is incompatible with Dacor iQ
Kitchen-compliant devices.
The Dacor iQ Kitchen
app is installed but
does not connect to
the oven or cooktop.
Press IQ Control on the appliance control panel. Ensure the Easy
Connection icon appears indicating the appliance is connected.
Gas cooktops: Press the iQ Connect button below the RF control
knob. Ensure the iQ Connect LED indicator turns on.
Ensure your Wi-Fi router is ON and connected to the Internet.
(See the router’s user manual for details.)
Ensure the oven/cooktop is within range of your Wi-Fi network.
Samsung account
log in failed.
Use the Recover feature to reset your account.
Create a new account by selecting the Sign up option.
An info message
appears when Easy
Connection runs.
This may happen because of the distance from the AP (router) or
because of electrical or non-electrical interference. Try again in a
moment.
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