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15
Questions?
Use this
problem
solver!
The Problem Solver
Fresh-Food Refrigerator
PROBLEM POSSIBLE CAUSE
APPLIANCE • Interior needs cleaning. See Care and Cleaning.
HAS ODOR
• Keep open box of baking soda in appliance; replace every 3 months.
DOOR NOT CLOSING • Door gasket is sticking or folding over. Apply petroleum jelly or
PROPERLY paraffin wax to the face of the gasket.
• The door is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Door left open or package holding door open.
APPLIANCE
MOISTURE • Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into appliance when doors
are opened.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning.
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is
BOTTOM OF normal that heat be expelled in the area under the appliance.
APPLIANCE Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.
APPLIANCE • Adaptive defrost keeps compressor running during door openings.
NEVER SHUTS OFF This is normal. The appliance will cycle off after the door remains
BUT TEMPERATURES closed for two hours.
ARE OK
• Normal operation in extreme temperatures.
ACTUAL • Unit just plugged in. Allow 24 hours for the system to stabilize.
TEMPERATURE
• Door open for too long. Allow 24 hours for the system to stabilize.
NOT EQUAL TO
• Warm contents added to appliance. Allow 24 hours for the system
SET TEMPERATURE
to stabilize.
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.
• Thermistor may be blocked, which can affect the overall temperature.
The thermistor is located on the right hand side just above the
third shelf.
TEMPERATURE • Temperature may be in lockout mode. Press both + and – pads for
WILL NOT ADJUST 5 seconds to unlock the temperature.
• Thermistor may be blocked, which can affect the overall temperature.
The thermistor is located on the right hand side just above the
third shelf.
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