User Manual Hoover FH54011 Vacuum Cleaners

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GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resis-
tance for electric current to reduce the risk of electric shock. This appliance
is equipped with a cord having an equipment-grounding conductor (C) and
grounding plug (A). The plug must be inserted into an appropriate outlet (B)
that is properly installed and grounded in accordance with all local codes
and ordinances.
WARNING:
Improper connection of the equipment-grounding conduc-
tor can result in the risk of electric shock. Check with a qualified electrician
or service person if you are in doubt as to whether the outlet is properly
grounded. Do not modify the plug provided with the appliance - if it will not
fit the outlet, have a proper outlet installed by a qualified electrician.
This appliance is for use on a nominal 120-volt circuit and has a grounding
plug that looks like the plug (A) illustrated in Fig. 1.
A temporary adapter (D) may be used to connect this plug to a 2-pole recep-
tacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary
adapter should be used only until a properly grounded outlet (B) can be
installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter
must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the
adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not
permitted by the Canadian Electrical Code.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run
1. Not firmly plugged in.
1. Plug unit in firmly.
2. No voltage in wall plug. 2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker.
3. Replace fuse or reset breaker in home.
4. Fuse in cleaner blown.
4. Take to service center.
5. On/Off pedal not depressed. 5. Press pedal.
Low suction
1. Dirty Water Tank full/automatic shut off engaged. 1. Remove and empty Dirty Water Tank. See "How to Empty."
2. Blockage in tool on end of hose. 2. Remove tool and clear blockage.
3. Dirty Water Lid not on correctly. 3. Make sure lid is on securely. See “How to Clean."
4. Dirty Water Tank Debris Filter clogged. 4. See "How to Clean."
5. Blockage in nozzle. 5. See "How to Clean."
6. Recovery Tank not properly secured. 6. Replace Recovery Tank and secure recovery tank latch.
7. Recovery Nozzle not on correctly. 7. Remove and replace Recovery Nozzle. See “How to Remove
& Clean Nozzle.
8. Blockage in hose. 8. Drop a coin through, clear with broom handle.
Hose Nozzle stops spraying
liquid during use
1. Clean Water Tank is empty. 1. Turn off Cleaner and fill Clean Water tank.
2. Loose connection to connection port on foot of
cleaner.
2. Check for secure connection to connection port on foot of
Cleaner.
Accessory Tool will not spray
after filling the Clean Water
Tank or Solution Tank
1. Air is trapped in the hose & pump. 1. Turn on the Cleaner. If hose does not spray, prime the pump
by lowering the hose down to the floor and hold the trigger for
up to on minute.
2. Aim downward & squeeze trigger.
Hose will not spray after
priming pump
1. Pump is defective. 1. Call for service: 1-800-944-9200.
2. Not connected properly. 2. Check connection.
Clean water won’t dispense
1. Clean Water Tank not firmly in place. 1. Make sure tank is securely locked in position.
2. Clean Water Tank empty. 2. Refill container according to cleaning instructions.
Brushes won’t rotate during
floor cleaning
1. Belt is broken. 1. Replace belt. See “Maintenance.”
2. Unit in upright position. 2. Brushes will not rotate in upright position. Step on handle
release to start cleaning.
Water is Leaking out of
Carpet Cleaner
1. Clean Water Tank or Dirty Water Tank not FIRMLY
in place
1. Make sure the tank is secure.
2. Carpet Cleaner may drip residual moisture after use. Allow unit
and brushes to dry before storing on hard floor surface.
TROUBLESHOOTING
WARNING:
To reduce the risk of injury from
moving parts - remove battery before cleaning or
servicing.
AVAILABLE REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AT HOOVER.COM.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT
1-800-944-9200 PRIOR TO CONTINUING USE.
CAUTION:
To reduce the risk of injury from
moving parts - Unplug before servicing. Do not use
cleaner without brushes in place.
1
1
2
ASSEMBLY
FILL THE CLEAN WATER TANK
Insert the handle into the base until you hear
a “CLICK.
Lift up to remove the Clean Water Tank,
then remove the cap and add warm water
to the fill line. Add 3oz. of Hoover Solution.
Secure cap.
Align the tank and firmly press it into place.
Max
ll
line
GETTING STARTED
Fully assemble product prior to use.
CLEANING FLUID
SEE THE HOOVERS SOLUTION GUIDE insert or
visit Hoover.com/cleaning-solutions.
OPERATION
1
2
HOW TO CLEAN CARPETS
2
1
Step on the Power Pedal to turn ON.
Step on the Handle Release Pedal to
recline the cleaner for cleaning position.
CAUTION:
Not to be used for grooming
a pet.
CAUTION:
DO NOT USE THIS EXTRACTOR ON
HARD FLOORS. USING THIS PRODUCT ON HARD
FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
IMPORTANT: Empty Dirty Water Tank
when you hear an audible change.
Squeeze trigger for a slow forward and
backward wet stroke.
Release trigger for a slow forward and
backward dry stroke.
3
4
CORD STORAGE: Wrap the power cord around
the cord hooks for convenient storage. Attach
the plug end to the cord.
Grab the Dirty Water Tank handle and pull up
to remove.
HOW TO CLEAN THE DIRTY
WATER TANK
MAINTENANCE
Turn power OFF and unplug the power cord.
3
2
1
This product contains no serviceable parts.
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, call customer service at 1.800.944.9200
prior to continuing use.
Unlatch the lid to remove the top. Remove
the filter basket and clear any debris.
Empty the tank, rinse, and allow to air dry.
AUTO SHUT OFF FLOAT: Your carpet cleaner is
equipped with a shut o float within your Dirty
Water Tank. When the Dirty Water Tank becomes
full, the float will rise, shutting o the air flow
through the nozzle. Once the air flow is shut o,
empty the Dirty Water Tank.
Remove underside belt cover and the brush
roll end cap.
3
LUBRICATION: The motor is equipped with
bearings which contain sufficient lubrication
for their lifetime. The addition of lubricant
could cause damage. Do not add lubricant to
motor bearings.
Pull both brush rolls out toward user to remove
from cleaner. Belt will still be attached to cleaner.
4
HOW TO REMOVE &
CLEAN THE BRUSH ROLL
Slip brush roll through belt. Make sure belt is
centered on pulley when replacing.
1
With belt in place, pull and slide brush roll
into unit, making sure that the brush roll end
caps are in correct orientation.
2
Replace belt cover and secure by replacing
all 6 screws.
3
REPLACING THE BRUSH ROLL
Remove the nozzle cover by pulling up and
forward on the latch.
Lay the product down to access the underside.
Use a Philips screwdriver to remove 6 screws.
Arrows show location of screws on the under-
side of your cleaner.
2
1
CAUTION:
To reduce the risk of injury
from moving parts, unplug before servicing.
WARNING:
Risk of personal injury – Brush
roll may suddenly restart – unplug before
cleaning or servicing.
6
5
Flip cleaner upright and remove upper belt
cover from foot.
REMOVING THE BELT
To remove belt, unscrew foot side cover from
underside (3 screws).
Slide belt o shaft and remove. If replacing
belt, install the new belt.
7
HOW TO REMOVE & CLEAN
THE BRUSH ROLL (CONTD)
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING:
When using an electrical product, basic precautions should always be
followed to avoid electric shock, fire, and/or serious injury, including the following:
• Fully assemble product prior to use. • Operate cleaner only at voltage specified on data plate on lower back of
cleaner. • Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or
servicing. • Use indoors only. Do not immerse. Use only on surfaces moistened by the cleaning process. • To
Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Hoover® Cleaning Fluids
intended for use with this appliance. See the Cleaning Fluid section of this manual. • Do not allow to be used as a
toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near
children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers
or other objects into any openings. • Use only as described in this user’s manual. Use only HOOVER®
recommended attachments. • Do not use product with damaged cord or plug. If product is not working as it
should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-
9200 prior to continuing use. • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull
cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord
away from heated surfaces. • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. • Do not
handle plug or appliance with wet hands. • Do not put any object into openings. Do not use with any opening
blocked; keep free of dust, lint, hair, and anything that may reduce air flow. • Keep hair, loose clothing, fingers,
and all parts of body away from openings and moving parts. • Turn o all controls before unplugging. • Use
extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling,
always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in
injury or damage. • Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood
sandings, or use in areas where they may be present. • Connect to a properly grounded outlet only. See
Grounding Instructions. • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
ashes. • Do not use without filters and tanks in place. • Do not clean over floor electrical outlets.
CAUTION:
TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage. • Store appropriately
indoors in a dry place. Do not expose machine to freezing temperatures. • Do not use sharp objects to clean out
hose as they can cause damage. • To assist in reducing drying time, be certain the area is well ventilated when
using detergents and other cleaners with this machine. • To help prevent matting and resoiling, avoid contact
with carpets until they are dry. Keep children and pets away from carpets until they are completely dry. • Do not
store extractor with solution in tanks. • With brushes on, do not allow cleaner to sit in one location for an
extended period of time, as damage to floor can result. • Do not use this extractor on hard floors. Using this
product on hard floors may scratch or damage your floor. • Water will drip from the brushes and underside of the
product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip
hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and
(b) place unit on absorbent material (such as a towel) to soak up drips.
LIMITED WARRANTY FOR HOOVER® PRODUCT / TWO YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200.
Please have available the proof of purchase and model number for the warranted product.
WHAT THIS WARRANTY COVERS: This limited warranty provided by Royal Appliance Mfg. Co., doing business as
TTI Floor Care North America (referred to hereafter as “Warrantor) applies only to products purchased in the U.S.
(including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in
normal household use and in accordance with the Owner’s Guide, this product is warranted against original
defects in material and workmanship for TWO years from the date of original purchase (the “Warranty Period”). If
Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered
warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i)
repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the
applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value.
In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we
reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase
price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may
be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.
WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser, with
original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military
Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a commercial
operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity);
improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect,
vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover
damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than
Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of
Warrantor. This warranty also does not cover use outside the country in which the product was initially
purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are
not covered by this warranty. In addition, this warranty does not cover any product that has been altered or
modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are
either incompatible with this product or adversely aect this product’s operation, performance, or durability.
Normal wear items are not covered under this warranty. Depending on the product, normal wear items may
include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags
and straps.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made in
contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the
state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or
products or by virtue of any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED
WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL
WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR
NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE,
TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY
FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE
BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED
HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of limited
warranty shall be limited to the amount paid for this product at the time of original purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of
implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers,
and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We recommend using only with genuine HOOVER® solutions (for carpet and
spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts,
and accessories is not covered by and may void your warranty.
WARRANTY
©2020 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by, Royal Appliance Mfg. Co. Charlotte, NC 28262. 964A00244-R0
Please visit Hoover.com for video
instructions and FAQ’s for this
Carpet Cleaner.
IMPORTANT: READ ALL INSTRUCTIONS
CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only.
If used Commercially warranty is VOID.
Questions or concerns?
For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 9am-6pm EST before returning this product to the store.
USER MANUAL
CARPET CLEANER
DUAL POWER
MAX PET
Please visit Hoover.com
for video instructions
and FAQ’s for this Carpet Cleaner.
Available replacement parts and
accessories such as solutions at
Hoover.com.
Puede encontrar la versión en español
de este manual en Hoover.com en
esta página de productos.
Versión en
español:
For assistance, please call
Customer Service: 1-800-944-9200
Mon-Fri 9am-6pm EST
2
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