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17
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Load not rinsed (cont.) Washer may be tightly packed. (cont.) Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer is started.
Use Bedding cycle for higher water fill, or set Water Level knob to
Deep Fill setting. See the “Cycle Guide” chart to match your load
with the best cycle.
NOTE: Deep Fill is not available in the Normal cycle mode.
Selecting the Normal cycle with the Deep Fill setting will result
in auto sensing of the water level.
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle or use the Deep
Fill option.
NOTE: Deep Fill is not available in the Normal cycle mode. Select-
ing the Normal cycle with the Deep Fill setting will result in auto
sensing of the water level.
Load is tangling Washer not loaded as recommended. See the “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed, however
items will be wetter than those using a higher speed spin. Use
PowerWash
®
or Bedding cycle for higher water fill, or set Water
Level knob to Deep Fill setting. See the “Cycle Guide” to match your
load with the best cycle.
NOTE: Deep Fill is not available in the Normal cycle mode.
Selecting the Normal cycle with the Deep Fill setting will result
in auto sensing of the water level.
Load items in loose heaps evenly around the agitator.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of items being washed.
Not cleaning or
removing stains
Added more water to washer. Washer senses load size and adds correct amount of water. This is
normal and necessary for clothes to move. It is normal for the wash
load to be not completely covered in water. Extra water, added
manually, results in less effective cleaning.
Washer not loaded as recommended. Washer is less efficient at cleaning when tightly packed.
Load garments in loose heaps evenly around the agitator. Load with
dry items only.
Add only one or two additional garments after washer is started.
Adding detergent on top of load. Add detergent, Oxi products, and color-safe bleach to the bottom
of the basket before adding the load items.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Not using HE detergent or using
too much HE detergent.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature
to improve cleaning.
Use PowerWash
®
cycle for tough cleaning. See the “Cycle Guide”
chart to match your load with the best cycle.
Not using dispenser. Use dispenser to avoid chlorine bleach and fabric softener staining.
Load dispenser before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
First try the solutions suggested here or visit our website at producthelp.maytag.com.
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
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