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Legal & Warranty
Environmental information
This product complies with international directives,
including but not limited to WEEE Directive (2012/19/EU).
Do not dispose with normal household waste. Please
consult your local waste disposal authority for guidance
on how to properly recycle or dispose of this product.
Manufacturer’s limited warranty
Your original Northbaze Distribution AB product is covered by a warranty
of twelve (12) months from the date of purchase of a brand new, unused
Northbaze Distribution AB product by the original purchaser.
Northbaze Distribution AB guarantees that the product is free from
faults in the materials, design and workmanship when it was sold to
the purchaser. If you are not able to submit the receipt when making
a warranty claim you may be obliged to pay for any repairs carried out.
Proof of purchase must clearly state the date of purchase, name of the
product and authorized resellers’ details.
The Warranty Period cannot be extended or renewed due to
subsequent resale or replacement of the product. This Limited
Warranty does not affect your legal rights under your applicable
national laws relating to the sale of consumer electronic products.
Defective parts replaced within the Limited Warranty Claim shall
become the property of Northbaze Distribution AB.
What is not covered by the limited warranty?
• Faults caused by wear and tear, age-related battery capacity loss,
accidents, dropping, mechanical damage, moisture, chemical
products, abnormal impact damage or force majeure.
• Modifications or repairs performed by yourself or third party
without Northbaze Distribution AB approval.
How to get warranty service
If you wish to make a Warranty Claim within the Limited Warranty
Period, please contact the reseller of your product for further help.
You will need to provide the proof of purchase and the affected part.
Any defective parts covered by the Limited Warranty will be repaired
or replaced free of charge. Replaced or repaired parts provided
during the Warranty Period will be warranted for the remainder of the
original Warranty Period or for sixty (60) days from the date of repair
or replacement, whichever is longer. For FAQ please visit
www.jaysheadphones.com.
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