PB911SJ6SS OWNER'S MANUAL

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32 49-80763-2

Problem Possible Cause What To Do

Sometimes the oven

takes longer to preheat

to the same temperature

Cookware or food in oven. The cookware or food in the oven will cause the oven to take

longer to preheat. Remove items to reduce preheat time.

Number of racks in oven. Adding more racks to the oven will cause the oven to take

longer to preheat. Remove some racks.

Different cooking modes. The different cooking modes use different preheat methods

to heat the oven for the specific cooking mode. Some modes

will take longer than others (i.e. convection bake).

Display flashes Power failure. Reset the clock.

Unable to get the display

to show “SF”

Oven control pads were not

touched properly.

The BROIL HI/LO and BAKE pads must be touched at the

same time and held for 3 seconds.

Control signals after

entering cooking time or

start time

You forgot to enter a bake

temperature or cleaning time.

Touch the BAKE pad and desired temperature or the SELF

CLEAN pad and desired clean time.

Oven racks are difficult

to slide

The shiny, silver-colored

racks were cleaned in a self-

clean cycle.

Apply a small amount of vegetable oil to a paper towel and

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not spray with Pam

or other lubricant sprays.

Drawer does not slide

smoothly or drags

The drawer is out of

alignment.

Fully extend the drawer and push it all the way in See the

Care and cleaning of the range section.

Drawer is over-loaded or load

is unbalanced.

Reduce weight. Redistribute drawer contents.

Steam from the vent When using the ovens, it is

normal to see steam coming

out of the oven vents. As the

number of racks or amount of

food being cooked increases,

the amount of visible steam

will increase.

This is normal.

Warming drawer will not

work

A fuse in your home may be

blown or the circuit breaker

tripped.

Replace the fuse or reset the circuit breaker.

Controls improperly set. 6HHWKH8VLQJWKHZDUPLQJGUDZHUVHFWLRQ

Excessive condensation

in the drawer

Liquid in drawer. Remove liquid.

Uncovered foods. Cover food with lid or aluminum foil.

Temperature setting too high. Reduce temperature setting.

Food dries out in the

warming drawer

Moisture escaping. Cover food with lid or aluminum foil.

Drawer not fully closed. Push drawer in until latch engages.

Water remaining on

oven floor after Steam

Clean cycle

This is normal. Remove any remaining water with a dry cloth or sponge.

Oven will not steam

clean

Display flashes HOT. Allow the oven to cool to room temperature and reset the

controls.

Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ

Oven door is not closed. Make sure you close the door to start steam clean cycle.

Oven will not work

remotely (on some

models)

Router issues, no wireless

signal, etc.

For assistance with oven wireless network connectivity,

please call 1-800-220-6899.

Oven is not connected.

TROUBLESHOOTING TIPS

Troubleshooting Tips ... Before you call for service

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OWNER'S MANUAL - Page 32