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OPERATION Possible Causes What To Do
Washer won't operate Washer is unplugged • Hake sure cord isplugged securelyinto a working outlet,
Water supply isturned off • Turnboth hot and cold faucets fully on.
Controls are not set properly * Checkcontrols.
Lid isopen--safety feature * Closelid and reset cycle,to the beginning if necessary.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is • Checkhousecircuit breakers/fuses.Replacefusesor
tripped/blown reset breakeEWasher should have separate outlet.
Electronics need to be reset * Unplug washer,wait 2 minutes, plug back in and pressSTART.
STARTwas not pressed • PressSTART.
Lid magnet missing • Callfor service.
Time notshown Unit filling • Thisisnormal. Estimatedtime remaining is updated during
on display filltime.
Movement inside machine Shifting mechanism is • When the machine is manually turned off,the shifter will
when shut off disengaging the motor disengage the motor before completely shutting down.
If lidis raisedbefore the motor isdisengaged, itwill resume
when lid isclosed.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin cycle • Hake surethe spincycle selectedmatches the load you are
selected washing.Somefabricswillfeelwetterwhen rinsedwith coldwater.
Colored spots Incorrect use of fabric • Checkfabricsoftener package for instructions and follow
softener directionsfor using dispensen
• Hake sure you have selectedthe Fabric Softeneroption
(forEnergy Starmodels),
• Pretreatstain and rewash.
Dye transfer * Sortwhites or lightly colored items from dark colors.
Greyed or yellowed Not enough detergent * Use more detergent (especiallywith larger loads).
clothes Be sureto follow detergent manufacturer's directions.
Hard water * Usea water conditioner likeCalgon brand or install
a water softener.
Water is not hot enough * Hake surewater heater is deliveringwater at
120OF-140OF(48oc-60oc).
Washer isoverloaded * Selectload sizeto match clothes load.
Detergent isnot * Add detergent aswash basketfills with water before
dissolving you load clothes.
Dye transfer * Sort clothesbg colo_If fabric label states wash seporotely,
unstable dgesmag be indicated.
Lint or residue on Clothes are air or linedried * If you do not dry your clotheswith a clothes dryer, your
clothes clothes may retain more lint,
Incorrect sorting * Separatelint producers from lint collectors.
Washing too long * Wash small loadsfor a shorter time than larger loads,
Detergent not dissolving * Add detergent aswash basketfills with water, before you
load clothes.
• Trga liquid detergent.
• Usewarmer water temperature.
Overloading * Load clothes no higher than the top row of holesin the
washer basket.
• Hake sure load sizeselectedmatches clothes load size.
Incorrect use of fabric * Check fabric softener package for instructions
softener and follow directions for using dispensen 11
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