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14
Troubleshooting
Air Fry Lid does not work.
• Appliance is not plugged in. Plug into outlet.
Buttons were pressed and Air Fry Lid isn’t working.
• Air Fry Lid Handle is not down in closed position. Ensure Handle is
fully in closed position.
• Air Fry Lid is not positioned correctly on Crock. Air Fry Lid has an
internal position sensor that will pause or prevent cooking if not
upright and level. Ensure Air Fry Lid is positioned upright and level
on Crock.
• Air Fry Lid is in standby mode. Press and hold ON/OFF (
) button to
turn on Air Fry Lid.
Food is not cooked.
• Too much food was added to Air Fry Basket. Flip, stir or rotate food
if needed; then add more time and continue cooking.
• Temperature was too low. Increase temperature and continue
cooking.
Food is not cooked evenly.
• Food should be flipped, stirred or rotated halfway through cooking
time, or more frequently if needed.
Smoke coming from Air Fry Lid.
• Excessive oil or food has splattered onto heating coil. Unplug and
cool completely. Wipe away excess oil or food from heating coil
with a damp cloth.
Cannot select TEMP and/or HOURS settings.
• Is unit plugged in?
• Test that the electrical outlet is working with a lamp in known
working order.
Food is undercooked.
• Was food cooked on WARM setting? Do not cook on WARM setting;
always cook on LOW or HIGH heat settings.
• Did you select LOW heat setting, but used a cooking time based on
HIGH heat setting?
• Was the Glass Lid placed correctly on Slow Cooker?
Food isn’t done after cooking amount of time recommended in my recipe.
• This can be due to voltage variations (which are commonplace
everywhere) or altitude. Slight fluctuations in power do not have
a noticeable effect on most appliances. However, they can alter
cooking times in Slow Cooker by extending cooking times. Allow
sufficient time and select appropriate heat setting. You will learn
through experience if a shorter or longer time is needed.
Food was overcooked.
• Was Removable Crock at least half full? The Slow Cooker has been
designed to thoroughly cook food in a filled Removable Crock.
If Removable Crock is only half-filled, check for doneness 1 to 2
hours earlier than recipe time.
• Did you select hours based on a LOW heat recipe?
• Foods will continue to increase in temperature after desired
temperature has been reached.
Slow Cooker
Air Fry Lid
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