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Problem Possible cause Solution
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
There is too much frost and
ice.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products bet-
ter.
Temperature is set incorrect-
ly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded and
is set to the lowest tempera-
ture.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the ap-
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Water flows on the floor. The melting water outlet is
not connected to the evapo-
rative tray above the com-
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be set. The "Frostmatic function" is
switched on.
Switch off "Frostmatic func-
tion" manually, or wait until
the function deactivates au-
tomatically to set the tem-
perature. Refer to "Frost-
matic function" section.
The temperature in the ap-
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The food products' tempera-
ture is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if neces-
sary.
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