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25
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
FAQS: FREQUENTLY ASKED QUESTIONS
Q: Can the pedestal washer and the front-loading washer be run at the same time?
A: Yes. The pedestal washer is designed to operate simultaneously under LG manufactured
front-loading washers produced after 2009. It is not designed for operation under LG
toploading washers, LG dryers, non-LG manufactured appliances, or as a standalone unit.
For more information regarding compatibility, visit the LG website at www.lg.com/us/
twinwash.
Q:
How much clothing can be loaded in the pedestal washer?
A: The tub is designed to hold a maximum of 4 lb. (One thick bath towel weighs about one
pound when dry.) Do not overload the washer tub. The clothing should fit loosely into the
tub and the lid should close easily.
Q:
How much detergent, softener, or bleach should be used per load?
How/when is it added to the machine?
A: Detergent:
•Thepedestalwasherrequiresverylittledetergent.Mostnormalloadsonlyrequire1tsp
(5 g) of HE detergent. Use a maximum of 2 tsp (10 g) of HE detergent. Do not use a full
detergent pod.
•Pourthedetergentinthemeasuringdevice/dispenserprovidedwiththemachine.Place
the dispenser in the tub with the clothing before beginning the cycle.
•Ifthedispenserismissing,placethe1–2tsp.(5–10g)detergentdirectlyintothetub.
•Formoreinformation,see
Detergent and Dispenser Use.
Fabric Softener:
•Use¼theamountrecommendedbythemanufacturerforanormalload.Usethe
dispenser provided with the machine. For instructions, see Using Fabric Softener.
Bleach:
•Donotuseliquidorpowderedbleachtolaunderitemsinthepedestalwasher.
To safely and effectively launder items using bleach, use the bleach dispenser in the
front-loading washer.
Q: Can I slide the drawer out while the cycle is running?
A: No. The drawer locks for safety during operation. Pause the cycle to open the drawer.
Q: What if I want to add an item after I've started the cycle?
A: Press the Start/Pause button to pause the cycle. After the drawer unlocks, add the item
and press Start/Pause to restart the cycle. Wash performance may be affected if the item
is added after the first few minutes.
Q:
How do I dry out the tub after the cycle is finished?
How do I keep the tub free from mildew and odors?
A: For best care, wipe the lid and tub dry with a soft cloth or towel after use. Leave the
drawer and the lid open to allow maximum air circulation after use. Run the Tub Clean
cycle once a month or more frequently as needed. TCL is displayed after every 30 cycles
as a reminder.
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