Use & Care Guide
For best results, a low-sudsing, HE High Efficiency
Detergent made for high eciency washers must
be used.
®
Model: 796.4139*
Ke
nmore®
Front-Loading
Automatic Washer
* = color number
121918.04
Sears Brands Management Corporation
Ho man Estates, IL 60179 U.S.A.
www.kenmore.com
TABLE OF CONTENTS
SAFETY MESSAGES
..........................................................................................................................................................................................................................
IMPORTANT SAFETY INSTRUCTIONS ..........................................................................................................................................................
GROUNDING REQUIREMENTS.......................................................................................................................................................................
FEATURES AND BENEFITS
Key Parts and Components ............................................................................................................................................................................
Included Accessories ......................................................................................................................................................................................
Optional Accessories ............................................................................................................................... ......................................................
INSTALLATION REQUIREMENTS
Key Dimensions and Speci cations ..............................................................................................................................................................
Choose the Proper Location ...........................................................................................................................................................................
Flooring ............................................................................................................................................................................................................
Clearances .......................................................................................................................................................................................................
INSTALLATION INSTRUCTIONS
Unpacking and Removing Shipping Bolts ...................................................................................................................................................
Connecting the Water Lines ..........................................................................................................................................................................
Connecting the Drain Hose ...........................................................................................................................................................................
Connecting to the Power Supply ......................................................................................................................................................................
Leveling the Washer .......................................................................................................................................................................................
Installation of Non-Skid Pads (optional) .....................................................................................................................................................
HOW TO USE
Control Panel Features ...................................................................................................................................................................................
Operating the Washer ....................................................................................................................................................................................
Cycle Guide .................................................................................................................................................................................................
Sorting Wash Loads ......................................................................................................................................................................................
About the Dispenser Drawer .........................................................................................................................................................................17
Detergent and Dispenser Use .....................................................................................................................................................................
Time and Status Display ................................................................................................................................................................................
Cycle Modi er Buttons ..................................................................................................................................................................................
Options B.uttons...............................................................................................................................................................................................
Special Functions .....................................................................................................................................................................................
CARE AND CLEANING
Regular Cleaning .....................................................................................................................................................................................
Maintenance ............................................................................................................................................................................................
Cleaning the Water Inlet Filters...............................................................................................................................................................
Cleaning the Drain Pump Filter...............................................................................................................................................................
DIAGNOSTICS
Using Diagnostics ..........................................................................................................................................................................................
TROUBLESHOOTING GUIDE
Normal Sounds You May Hear ....................................................................................................................................................................
Before Calling for Service .......................................................................................................................................................................28-30
WARRANTY .......................................................................................................................................................................................................
2
PRODUCT RECORD
Save these instructions and your sales receipt for future reference.
In the space below, record the date of purchase, model, and serial number of your product. You will find the
model and serial number printed on an identification plate located inside the washer door. Have these items of
information available whenever you contact Sears concerning your product.
Model No.
Date of Purchase
Serial No.
3
There are many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can result in property
damage and/or serious bodily harm or death.
All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.
These words mean:
Indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious
injury.
All safety messages will tell you what the potential hazard is, tell you how to
reduce the chance of injury, and tell you what can happen if the instructions are not
followed.
WARNING
CAUTION
To reduce the risk of ore, electric shock, or injury
to persons when using this appliance, follow basic
precautions, including the following.
Before use, the washer must be properly installed as•
described in this manual.
Do not wash articles that have been previously•
cleaned in, washed in, soaked in, or spotted with
gasoline, dry cleaning solvents, or other flammable
or explosive substances, as they give off vapors that
could ignite or explode.
Do not add gasoline, dry cleaning solvents, or other
•
flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
Under certain conditions, hydrogen gas may be
•
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been used
for such a period, before using the washer, turn ON
all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not smoke
or use an open flame during this time.
Do not allow children to play on or in the washer.•
Close supervision of children is necessary when the
washer is used near children.
Before the washer is removed from service or•
discarded, remove the door to prevent children from
climbing inside.
Do not install or store the washer where it will be•
exposed to the weather or freezing temperatures.
Do not tamper with controls.•
Do not repair or replace any part of the washer or•
attempt any servicing other than as described in this
manual. We strongly recommend that any service be
performed by a qualified technician.
See Installation Instructions for grounding•
requirements.
ALWAYS follow the fabric care instructions supplied•
by the garment manufacturer.
Do not place items exposed to cooking oil in your•
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a
load to catch fire.
Use fabric softeners or products to eliminate static•
only as recommended by the manufacturer.
This washer is not designed for maritime use or for•
mobile installations such as in RVs, aircraft, etc.
Turn OFF the water faucets and unplug the washer if•
the machine is to be left for an extended period of
time, such as during vacations.
Packaging material can be dangerous for children.•
There is a risk of suçocation. Keep all packaging
from children.
Always check the inside of the washer for foreign•
objects before loading laundry. Keep the door closed
when not in use.
WARNING: • This product contains chemicals known
to the State of California to cause cancer and birth
defects or other reproductive harm. Wash hands after
handling.
SAFETY MESSAGES
IMPORTANT SAFETY INSTRUCTIONS
WARNING
4
To reduce the risk of ore, electric shock, or injury
to persons when using this appliance, follow basic
precautions, including the following.
Unplug the washer before cleaning• to avoid the risk
of ele
ctric shock.
Never use harsh chemicals, abrasive cleaners, or•
solvents to clean the washer. They will damage the
finish.
Do not put oily or greasy rags or clothing on top of•
the w
asher. These substances give off v
apors that
could ignite the materials.
Do not wash items that are soiled with vegetable or•
c
ooking oil. These items may contain some oil after
laundering and may catch fire
.
Disconnect this appliance from the power supply•
before attempting any user maintenance. Turning the
controls to the OFF position does not disconnect this
appliance from the power supply. Failure to follow
this warning can cause serious injury, fire, electric
shock, or death.
Do not combine detergents, fabric softeners, and/or
•
other laundr
y products from diç erent manufacturers
for use in a load, unless specioed on the fabric label.
Do not mix chlorine bleach with ammonia or acids•
such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce
poisonous gas, resulting in serious injury or death.
Do not reach into the washer while parts are
•
moving. Before loading, unloading, or adding items,
push in the cycle selector knob and allow the drum
to coast to a complete stop before reaching inside.
Failure to follow this warning can cause serious injury,
fire, electric shock or death.
Refer to INSTALLATION INSTRUCTIONS for detailed
•
gr
ounding procedures. Installation instructions are
packed in the washer for the installer’s reference.
If the washer is moved to a new location, have
it checked and reinstalled by a qualified service
technician. Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
Do not, under any circumstances, cut or remove the
•
third (ground) prong from the power cord. Failure
to follow this warning can cause serious injury, fire,
electric shock, or death.
For personal safety, this appliance must be properly
•
grounded. Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
The power cord of this appliance is equipped with•
a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize
the possibility of ele
ctric shock hazard from this
appliance.
This washer must be plugged into a 120VAC, 60Hz
•
grounded outlet. Failure to follow this warning can
cause serious injur
y, fire, electric shock, or death.
Have the wall outlet and circuit checked by a•
qualioe
d electrician to make sure the outlet is
properly grounded. Failure to follow this warning can
cause serious injur
y, fire, electric shock, or death.
Where a standard 2-prong wall outlet is encountered,
•
it is your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet. Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
Do not install on carpet. Install the washer on a solid
•
poor. Failure to follow this warning can cause serious
le
ak damage.
Do not remove grounding prong. Do not use an•
adapter or extension cord. Plug into a grounded
3-prong outlet. Failure to follow these warnings can
cause serious injury, fire, electric shock, or death.
The washer should always be plugged into its own
•
individual electrical outlet which has a voltage rating
that matches the rating plate. This provides the best
performance and also prevents overloading house
wiring circuits which could cause a fire hazard from
overheated wires.
Never unplug your washer by pulling on the power
•
cord. Always grip plug firmly and pull straight out
from the outlet. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.
Immediately repair or replace all power cords that
•
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end. Consult with a
qualified service technician. Failure to follow this
warning can cause serious injury, fire, electric shock,
or death.
When installing or moving the washer, be careful not•
to pinch, crush, or damage the power cord. Failure
to follow this warning can cause serious injury, fire,
electric shock, or death.
The washer must be installed and electrically
•
grounded by a qualioed service technician in
accordance with local codes to prevent shock hazard
and assure stability during operation.
The washer is heavy. Two or more people may be
•
needed to install and move the appliance. Failure
to do so can result in damage to property or serious
bodily injury.
Store and install the washer where it will not be
•
exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this
warning can cause serious leak damage.
To reduce the risk of electric shock, do not install
•
the washer in humid spaces. Failure to follow this
warning can cause serious injury, fire, electric shock, or
death.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
5
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least
resistance for electric current. This appliance is equipped
with a cord having an equipment-grounding conductor
and grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed and
grounded in accordance with all local codes and
ordinances.
Improper connection of the equipment-grounding
conductor can result in risk of electric shock. Check
with a qualioed electrician or service technician
if you are in doubt as to whether the appliance
is properly grounded. Do not modify the plug
provided with the appliance. If it does not ot the
outlet, have a proper outlet installed by a qualioed
electrician. Failure to follow these warnings can
cause serious injury, ore, electric shock, or death.
WARNING
Do not allow children to play on or in the washer.•
Close supervision of children is necessary when the
washer is used near children. As children grow, teach
them the proper, safe use of all appliances. Failure
to comply with these warnings could result in serious
personal injury.
Destroy the carton, plastic bag, and other packing•
materials after the washer is unpacked. Children
might use them for play. Cartons covered with rugs,
bedspreads, or plastic sheets can become airtight
chambers. Failure to comply with these warnings
could result in serious personal injury
Keep laundry products out of children’s reach. To•
prevent personal injury, observe all warnings on
product labels. Failure to comply with these warnings
could result in serious personal injury.
Before your washer is removed from service•
or discarded, remove the door to the washing
compartment to avoid the danger of children or small
animals getting trapped inside. Failure to do so can
result in serious personal injury or death.
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
Ensure proper
ground exists
before use.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
IMPORTANT SAFETY INSTRUCTIONS
WARNING: RISK TO CHILDREN
GROUNDING REQUIREMENTS
A
B
C
D
E
G
F
H
6
Wrench appearance may vary.
Included Accessories
Non-skid pads
Wrench (for removing
shipping bolts and
adjusting and locking
leveling feet)
Tie Strap
(for securing
drain hose)
Elbow Bracket
(for securing
drain hose)
Caps (4)
(for covering shipping bolt holes)
Cold and Hot Water Inlets
Power
Cord
Drain
Hose
Rear of Washer
Optional Accessories
Hot and Cold Water Hoses
Pedestal Stacking kit (For dryer)
Drain Hose Extension
KEY PARTS AND COMPONENTS
FEATURES AND BENEFITS
A
DETERGENT DISPENSER
There are four compartments. One each for
prewash, main wash, liquid bleach, and liquid fabric
softener.
B
CONTROL PANEL WITH LED DISPLAY
The easy-to-read LED display shows cycle options,
settings, cycle status, and estimated time remaining
during operation.
NOTE: Sensors in the washer automatically detect
the size of the wash load to optimize washing time,
based on the selected cycle and options.
C
DIRECT-DRIVE MOTOR
The direct-drive motor provides improved
performance and reliability while increasing energy
efficiency. (Motor is not visible.)
D
LARGE-CAPACITY STAINLESS STEEL DRUM
The ultra-large stainless steel drum offers extreme
durability and is tilted to improve efficiency and
allow easier access for large items.
E
EASY-ACCESS LOCKING DOOR
The extra-large door locks during operation. The
door will not open until it is safe to do so.
F
FILTER ACCESS PANEL
Provides easy access to the drain pump filter, which
allows you to clean the filter or retrieve lost items
without a service call.
G
LEVELING FEET
Four leveling feet (two in the front and two in the
back) adjust to improve washer stability on uneven
floors. Feet are adjusted and locked in place using
the adjusting wrench included with the washer
H
DOOR MAGNET
Safely and conveniently keeps the door ajar. There
are two door closed positions, fully closed and
slightly ajar. In the latter position, the door is only
closed to the door magnet to keep the door slightly
open when the washer is not in use. This will promote
air circulation and allow the interior of the machine
to dry. To use this feature, close the door just until it
contacts the door magnet.
Shipping Bolts/Retainers (4)
NOTE: Bolts/Retainers MUST be removed prior to
operation. Keep for future use.
7
This washer is heavy. Two or more people are required•
when moving and unpacking the washer. Failure to do so
may result in damage to property or serious bodily harm.
Store and install the washer where it will not be exposed•
to temperatures below freezing or exposed to outdoor
weather conditions. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.
Properly ground washer to conform with all electric•
governing codes and ordinances. Failure to follow this
warning can cause serious injury, fire, electric shock, or
death.
To reduce the risk of electric shock, do not install the
•
washer in humid spaces. Failure to follow this warning
can cause serious injury, fire, electric shock, or death.
To ensure proper air pow, do not block the large
•
opening on the bottom of the washer with carpeting or
other materials.
Do not remove ground prong. Do not use an adapter
•
or extension cord. Plug into a grounded 3-prong outlet.
Failure to follow this warning can cause serious injury,
fire, electric shock, or death.
NOTE: Installing the washer in a humid space, or installing
or storing the washer where it will be exposed to the
weather or freezing temperatures, may result in rust or
other damage that is not covered by the product warranty.
Power Outlet
The power outlet must be within 60 in. (1.5 m) of either•
side of the washer.
The appliance and outlet must be positioned so that the•
plug is easily accessible.
Do not overload the outlet with more than, one•
appliance.
The outlet must be grounded in accordance with current•
wiring electric codes and regulations.
Time-delay fuse or circuit breaker is recommended.•
NOTE: It is the personal responsibility and obligation of
the product owner to have a proper outlet installed by a
qualified service technician.
To minimize noise and vibration, the washer MUST be
•
installe
d on a solidly constructed floor. See the NOTE at
right.
Allowable slope under the entire washer is a maximum
•
1 in. difference from side to side or from front to back.
Installing on carpeting and soft tile surfaces is not•
recommended.
Never install the washer on a platform or weakly•
supported structure.
NOTE: The floor must be str
ong and rigid enough to
support the weight of the washer, when fully loaded,
without flexing or bouncing. If your floor has too much flex,
reinforce it to make it more rigid.
A floor that is adequate for a top-loading washer may
not be rigid enough for a front loading washer, due to the
difference in the spin speed and direction. If the floor is not
solid, your washer may vibrate and you may hear and feel
the vibration throughout your house.
Description Front-Loading Washer
Electrical Requirements 120 VAC, 60 Hz
Max. Water Pressure 20 - 120 psi (138 - 827 kPa)
Dimensions 27 in. (W) X 29 3/4 in. (D) X 38 11/16 in. (H), 52 in. (D, with door open)
68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 132.2 cm (D, with door open)
Net Weight 202.8 lbs (92 kg)
WARNING
To ensure sufficient clearance for water lines and airflow,
allow minimum clearances of at least 1 in. (2.5 cm) at the
sides and 4 in. (10 cm) behind the unit. Be sure to allow
for wall, door, or floor moldings that may increase the
required clearances.
Allow at least 22
1
/4 in. (56.6 cm) in front of
the washer to open the door.
KEY DIMENSIONS AND SPECIFICATIONS
CHOOSE THE PROPER LOCATION
FLOORING
CLEARANCES
INSTALLATION REQUIREMENTS
4 in
(10 cm)
22
1
/
4
in
(56.6 cm)
29
3
/
4
in
(75.6 cm)
52
in
(132.2 cm)
1 in.
(2.5 cm)
1 in.
(2.5 cm)
27
in
(68.6 cm)
8
When removing the washer from the carton base, be
sure to remove the foam drum support in the middle of
the carton base. See drawing below.
If you must lay the washer down to remove the base
packaging materials, always protect the side of the
washer and lay it carefully on its side. DO NOT lay the
washer on its front or back.
To prevent internal damage during transport, the washer
is equipped with four shipping bolts and plastic retainers.
IMPORTANT:
These shipping bolts and retainers
• MUST NOT be
removed until just before moving the washer into its
final position.
These bolts and retainers
• MUST be removed before
operating the washer.
Failure to remove shipping bolts and retainers may•
cause severe vibration and noise, which can lead to
permanent damage to the washer.
NOTE: The power cord is secured to the back of the
washer with a shipping bolt to help prevent operation
with shipping bolts in place.
1. Starting with the bottom two shipping bolts, use the
wrench (included) to fully loosen all four shipping
bolts by turning them counterclockwise.
2. Remove the bolt assemblies by wiggling them
slightly while pulling.
3. Locate the four hole caps included in the accessory
pack and install them in the shipping bolt holes.
NOTE: Save the bolt assemblies for future use. To
prevent damage to internal components, DO NOT
transport the washer without reinstalling the shipping
bolts.
UNPACKING AND REMOVING SHIPPING BOLTS
,167$//$7,21,16758&7,216
Foam Tub
Support
Carton
Base
Shipping
Bolts
Power
Cord
Shipping Bolts
Hole Cap
9
IMPORTANT:• Use new hoses when installing the
washer. Do NOT reuse old hoses.
IMPORTANT: • Use ONLY the inlet hoses provided with
this washer. Aftermarket hoses are not guaranteed to
fit or function correctly. Other hoses may not tighten
correctly and could cause leaks. Subsequent damage
to product or property will not be covered under the
terms of the product warranty.
Water supply pressure must be between 20 psi and•
120 psi (138 - 827 kPa). If the water supply pressure is
more than 120 psi, a pressure reducing valve must be
installed.
Periodically check the hose for cracks, leaks, and wear,•
and replace the hose if necessary.
Make sure that the water lines are not stretched,•
pinched, crushed, or kinked.
The washer should never be installed or stored in a•
location subject to freezing temperatures. Damage to
the water lines and internal mechanisms of the washer
can result. If the washer was exposed to freezing
temperatures prior to installation, allow it to stand at
room temperature for several hours before use and
check for leaks prior to operation.
1. Inspect the threaded fitting on each hose and make
sure there is a rubber seal in place in both ends.
2. Connect the water supply hoses to the HOT and
COLD water faucets tightly by hand and then
tighten another ⅔ turn with pliers.
3. Always run a gallon or two (4L) of water through
each inlet hose to flush dirt, scale and other debris
out of the water lines. Doing so will help prevent
future problems with clogged filter screens, and will
also allow you to verify which hose is hot and which
is cold.
4. Attach the (red) hot water line to the hot water inlet
on the back of the washer. Attach the (blue) cold
water line to the cold water inlet on the back of the
washer. Tighten the fittings securely.
NOTE: When installing the hoses onto the water inlet
valves, be careful not to cross-thread the hose fittings.
DO NOT overtighten the hoses; this could cause
damage to internal components, the valve or the hose
gasket. Overtightening could result in property damage
from leaks.
INSTALLATION INSTRUCTIONS
CONNECTING THE WATER LINES
Rubber Seal
Water Faucet
Water Hose
(to water inlet
on washer)
Water Hose
(to tap)
Rubber Seal
Cold
Water
Inlet
Hot
Water
Inlet
10
Utility Sink
Tie Strap
Drain Hose
Elbow
Bracket
INSTALLATION INSTRUCTIONS
CONNECTING THE DRAIN HOSE
Drain Hose Extension
Drain Hose
Elbow
Bracket
Tie Strap
The drain hose should always be properly secured.•
Failure to properly secure the drain hose can result in
flooding and property damage.
Do not install the end of the drain hose lower than 29•
in. (73.7 cm) or higher than 96 in. (243.8 cm) above
the bottom of the washer.
The drain must be installed in accordance with any•
applicable local codes and regulations.
Make sure that the drain hose is not stretched,•
pinched, crushed, or kinked.
NOTE:
A drain hose extension kit is
available if the drain hose is not
long enough. Do not extend the
drain hose more than 6 feet, as
this will cause poor draining,
which will result in poor wash
and spin performance.
Option 1: Standpipe
Install the end of the drain hose into the elbow bracket.
Do not extend the drain hose more than 4 inches
(10 cm) past the end of the elbow bracket. Use a tie
strap to secure the drain hose in place.
NOTE:
Total height of the hose end should not exceed 96•
in. (243.8 cm) from the bottom of the washer.
The drain hose should be inserted no more than•
8-12 inches (20-30 cm) into the standpipe. Inserting
more than 8-12 inches (20-30 cm) can cause mold
or microorganisms to spread to the inside of the
washer.
If the water valves and drain are
built into the wall, fasten the drain
hose to one of the water hoses with
the tie strap.
Tie Strap
Option 2: Laundry Tub
Install the elbow bracket near the end of the drain hose.
Hang the end of the drain hose over the side of the
utility sink. Use a tie strap to secure the drain hose in
place.
CONNECTING TO THE POWER SUPPLY
Washer should be plugged into a 120-VAC, 60-Hz
grounded 3-prong outlet. Plug in the washer.
11
The drum of your new washer spins at very high speeds.
To minimize vibration, noise, and unwanted movement,
the floor must be a level, solid surface.
NOTE: Adjust the leveling feet only as far as necessary
to level the washer. Extending the leveling feet more
than necessary can cause the washer to vibrate.
NOTE: Before installing the washer, make
sure that the floor is clean, dry and free of
dust, dirt, water and oils so the washer feet
cannot slide easily. Leveling feet that
move or slide on the floor can contribute
to excess vibration and noise due to
poor contact with the floor. See
INSTALLATION OF NON-SKID PADS
for more information.
NOTE: If a drip pan must be used, make sure to follow
the instructions provided with the drip pan and make
sure the leveling feet are adjusted for firm and even
contact with the pan. Use of drip pans and failure to
properly level the machine may result in increased
vibration and noise during operation.
All four leveling feet must rest solidly on the floor. Rock
the washer from corner to corner to make sure that all
four leveling feet are in firm and even contact with the
floor.
1. Position the washer in its final location, taking special
care not to pinch, strain, or crush the water and drain
lines. Place a level across the top of the washer.
Raise Lower
2. Loosen the locknuts on all four leveling feet with the
wrench until you can adjust the feet (wrench appearance
may vary). Use the wrench to turn the feet clockwise
to raise the washer, and counterclockwise to lower the
washer. Using a level, adjust the feet until the washer is
level from side to side and front to back. Make sure that
all four feet are in firm contact with the floor.
NOTE: If you are installing the washer on the optional
pedestal, the washer leveling feet should be fully retracted.
Use the leveling feet on the pedestal to level the washer.
Tighten all 4 lock nuts
securely using the
wrench.
3. Once the washer is level from side to side and front to
back, use the adjusting wrench to tighten all four lock
nuts securely to prevent the legs from getting out of
adjustment during operation. Make sure that all four
leveling feet are in firm contact with the floor.
NOTE: To make sure that the washer is properly level,
run the washer with a test load: place a medium-sized
load of laundry in the machine. Then, press POWER,
select RINSE & SPIN, and press the START/PAUSE
button.
See the following sections for additional information
on cycle selection and operation. Verify that the
washer does not rock or vibrate excessively during
the spin cycle. If the washer vibrates or shakes, adjust
the leveling feet, while the washer is spinning, until the
vibrations are reduced.
Some floor surfaces are too slippery to prevent the
washer from moving on the floor during heavily
unbalanced loads. While it is normal for an occasional
load to be out of balance, excess noise and vibration can
result from the washer moving out of position. If these
conditions are encountered, follow the instructions below
for installation of the non-skid pads. These pads will help
prevent the washer from moving during heavy, out of
balance conditions, thereby reducing noise and vibration.
NOTE: Non-skid pads are included in the installation
packet.
Non-skid pads
Level
Leveling Feet
Leveling Feet
INSTALLATION INSTRUCTIONS
INSTALLATION OF NON-SKID PADS
(optional)
LEVELING THE WASHER
This side up
Stick adhesive side to floor
Remove backing
*
Place the pads under both front feet.
12
HOW TO USE
WARNING: To reduce the risk of ore, electric shock, or injury to persons, read and follow this
entire Use & Care Guide, including the Important Safety Instructions, before operating this washer.
A
POWER (ON/OFF) BUTTON
Press to turn the washer ON or OFF.
NOTE:
Pressing the POWER button during a
cycle will cancel that cycle and any load
settings will be lost. The door will unlock after a
brief pause, unless the water level or
temperature is too high.
B
CYCLE SELECTOR KNOB
Turn this knob to select the desired cycle. Once
the desired cycle has been selected, the standard
presets will appear in the display. These settings
can be adjusted using the cycle setting buttons
any time before starting the cycle.
C
START/PAUSE BUTTON
Press this button to start the selected cycle.
If the washer is running, use this button to pause
the cycle without losing the current settings.
NOTE:
If you do not press the START/PAUSE
button within sixty minutes of selecting a
cycle, the washer automatically turns OFF.
D
CYCLE MODIFIER BUTTONS
Use these buttons to adjust the settings for the
selected cycle. The settings light up above the
buttons to show the current selection.
E
SPECIAL CYCLE AND OPTION BUTTONS
These buttons are used to activate special cycles
or options.
F
TIME AND STATUS DISPLAY
The display shows the cycle status, door lock
status and estimated time remaining.
NOTE:
To protect your clothing, not all settings are available on all cycle selections.
CONTROL PANEL FEATURES
13
HOW TO USE
1
SORT LAUNDRY AND LOAD WASHER
Sort laundry by fabric type, soil level, color and load size,
as needed. Open the door and load selected items into the
washer.
2
TURN ON THE WASHER
P
ress the POWER button to turn ON the washer. The lights
around the cycle selector knob will illuminate and a chime
will sound.
3
SELECT A CYCLE
Turn the cycle selector knob in either direction to select the
desired cycle. The preset Wash Temperature, Spin Speed, Soil
Level, and Option settings for that cycle will be shown.
4
SELECT CYCLE MODIFIERS & OPTIONS
Default settings for the selected cycle can now be changed if
desired. Use the cycle modifier buttons.
NOTE:
To protect your fabrics, not all modifiers are available
on all cycles. Cycle options can also be added by using the
option buttons. Not all options are available on all cycles. A
different chime will sound and the LED will not come on if the
selection is not allowed.
5
ADD DETERGENT
Add High-Efficiency (HE) detergent to the detergent
dispenser drawer. For proper wash performance, always
measure the detergent using the measuring device provided
by the detergent manufacturer.
6
BEGIN CYCLE
Press the START/PAUSE button to begin the cycle. The door
will lock, and the washer will briefly tumble the load without
water to measure its weight.
Pressing the START/PAUSE button will pause the cycle and
the door will unlock. Press the START/PAUSE button again to
resume the wash cycle.
OPERATING THE WASHER
15
CYCLE GUIDE (continued)
The cycle guide below shows the default settings, available options and recommended fabric types
for each cycle. Allowable modifier adjustments are shown below the default setting for each cycle.
= Available Option
= Default Setting
NOTE:
To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle.
ü
A chime will sound and the LED will not light if the selection is not allowed.
The washer automatically adjusts the wash time for the amount of laundry, water pressure, water heating time and
ü
other operating conditions.
These cycles use various wash motions to enhance cleaning and/or fabric care performance. The wash motions may
ü
sound different at different stages of the wash cycle. This is normal.
When the Accela Wash option is selected, the drum spins to rinse the clothes. To use the No Spin option, you must
ü
deselect the Accela Wash option.
HOW TO USE
Cycle
Fabric or
Load Type
Load
Sensing
Wash
Option
Wash
Temp.
Spin
Speed
Soil
Level
Accela
Wash
Pre
Wash
Extra
Rinse
Delay
Start
Stay
Fresh
Auto
Soak
Express
Wash
Lightly soiled clothing
and small loads.
No Yes
Hot Extra High Light
Warm
Cool
Cold
Tap Cold
High
Medium
Low
No Spin
Heavy
Normal
Cold
Clean
Small loads of cotton,
linen, towels, shirts,
sheets, jeans, mixed
loads.
Yes Yes
Cold High Normal
Tap Cold
Extra High
Medium
Low
No Spin
Light
Delicates
Dress shirts, blouses,
nylons, sheer or lacy
garments.
No Yes
Cold Medium Normal
Warm
Cool
Tap Cold
Low
No Spin
Heavy
Light
Rinse &
Spin
Loads that only need
to be rinsed.
No No
Cold High N/A
Extra High
Medium
Low
No Spin
16
Fabric Care Labels
Many articles of clothing include a fabric care label.
Using the chart below, adjust the cycle and option
selections to care for your clothing according to the
manufacturer’s recommendations.
Fabric Care Labels
Machine wash
cycle
Normal Permanent press/ wrinkle
resistant
Gentle/
delicate
Hand wash Do not wash Do not wring
Water
temperature
Hot Warm Cold/cool
Bleach
symbols
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not
bleach
Grouping Similar Items
For the best washing results, and to reduce the possibility
of damage to clothing, care should be taken to sort the
clothing into loads that are made up of similar items.
Mixing different fabric types and/or soil levels can result
in poor wash performance, color transfer or discoloration,
fabric damage or linting. Fabrics should be sorted into
groups as described below.
Colors
Sort articles by color. Wash dark clothes together in a
separate load from light colors or whites. Mixing dark
clothes with light clothes can result in dye transfer or
discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly
soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for the
lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavier or
sturdier fabric types. Washing delicates in a load with
heavy fabrics can result in damage to the more delicate
fabrics. Washing heavier fabrics in a delicate load can
result in poor wash performance for the heavier fabrics
and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others
give off lint in the laundry process. Avoid mixing these
lint collectors and lint producers in the same load.
Mixing these fabrics will result in pilling and linting on
the lint collectors. (For example, lint collector – knit
sweater; lint producer – terrycloth towels.)
Loading the Washer
Check all pockets to make sure that they are empty.•
Items such as clips, matches, pens, coins, and keys can damage both
your washer and your clothes.
Close zippers, hooks, and drawstrings to prevent these items from
•
snagging or tangling on other clothes.
Pretreat heavily stained areas for best results.•
Combine large and small items in a load. Load large items first.•
Lar
ge items should not be more than half of the total wash load.
•
The drum should not be tightly packed with items. The door of•
the washer should close easily.
To prevent an out-of-balance load, do not wash single items.•
Add one or two similar items to the load.
Large, bulky items, such as a blanket, comforter, or bedspread,
should be washed individually.
Do not wash or spin waterproof items, such as rain coats,
•
sleeping bags, etc.
When unloading the washer, check under the door seal for small•
items.
NOTE:
Make sure that the door seal area is clear when closing the
door. Overloading the washer can cause items to get caught
between the door and the seal. This can damage both the items
and the seal.
DO NOT OVERLOAD•
THE DRUM
MAKE SURE•
CLOTHING IS NOT
CAUGHT IN THE
DOOR GASKET
Sort Laundry...
by Colors by Soil by Fabric by Lint
Whites
Lights
Darks
Heavy
Normal
Light
Delicates
Easy Care
Sturdy
Lint Producer
Lint Collector
For b•
est performance, load clothes as shown.
1
3
2
4
- Load clothes loosely, and do not overfill the drum.
Clothes need room to circulate in order to get clean.
- Do not pr
ess down on items while stacking them in the
drum.
SORTING WASH LOADS
HOW TO USE
17
The automatic dispenser consists of four compartments
which hold:
Liquid chlorine bleach.•
Liquid fabric softener.•
Liquid or powdered detergent for prewash.•
Liquid or powdered detergent and color-safe bleach•
for main wash.
Pre-Wash Detergent Compartment
Add liquid or powdered detergent to this compartment
when using the Pre-Wash option. Always use High-
Efficiency (HE) detergent with your washing machine.
The amount of detergent added for the Pre-Wash
option should be ½ the amount recommended for the
main wash cycle. For example, if the main wash cycle
requires ½ measure of detergent, add ¼ measure to the
Pre-Wash compartment.
NOTE:
If using liquid detergent for the main wash when
using the Pre-Wash option, the liquid detergent cup
accessory must be used in the main wash dispenser. This
will prevent the main wash liquid detergent from being
dispensed immediately.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main
wash cycle. The detergent is added to the load at the
beginning of the cycle. Always use High-Efficiency (HE)
detergent with your washing machine. Either powdered
or liquid detergent may be used.
Never
exceed the manufacturer’s recommendations
when adding detergent. Using too much detergent can
result in detergent buildup in clothing and the washer.
NOTE:
Liquid or powdered color-safe bleach may be
added to the main wash compartment with detergent of
the same type. DO NOT add liquid or powdered
color-safe bleach to the bleach dispenser. DO NOT mix
liquid and powdered cleaning agents within the same
compartment.
Liquid Chlorine
Bleach
Compartment
Liquid Fabric
Softener
Compartment
Liquid
Detergent
Cup
Prewash
Detergent
Compartment
Main Wash
Detergent
Compartment
Liquid Bleach Compartment
This compartment holds liquid chlorine bleach, which is
dispensed automatically at the proper time during the
wash cycle.
Do not add powdered or liquid color-safe bleach to•
this compartment
. The bleach compartment is designed
to dispense liquid chlorine bleach only. Powdered or
liquid color-safe bleach will not dispense properly.
Always follow the manufacturer’s recommendations•
when adding bleach. Do not exceed the maximum fill
line since this can cause the bleach to be dispensed
immediately, causing damage to fabrics. Using too
much bleach can damage fabrics.
Never pour undiluted liquid chlorine bleach directly•
onto the load or into the drum. Fabric damage can
occur.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which is
automatically dispensed during the final rinse cycle.
Never exceed the manufacturer’s recommendations when
adding softener. Using too much fabric softener can result
in buildup in clothing and the washer. Either powdered
or liquid fabric softener may be used.
A•
lways follow the manufacturer’s recommendations
when adding fabric softener. Do not exceed the
maximum fill line. Using too much fabric softener may
stain clothes.
Dilute concentrated fabric softeners with warm water.•
Do not exceed the maximum fill line.
Never pour fabric softener directly onto the load or•
into the drum.
ABOUT THE DISPENSER DRAWER
HOW TO USE
18
DETERGENT AND DISPENSER USE
HOW TO USE
A Word About Detergents
High-Efficiency (HE) detergents produce fewer suds,
dissolve more efficiently to improve washing and rinsing
performance, and help to keep the interior of your
washer clean. Using detergent that is not HE may cause
oversudsing and unsatisfactory performance which
could result in error codes, cycle failure, and
machine damage.
Liquid
Detergent
Powdered
Detergent
Normal Load Amount
Maximum
For proper wash performance, always measure the
detergent using the measuring device provided by
the detergent manufacturer.
The normal amount of HE detergent needed, for average
loads
, is less than ½ of the recommended maximum.
Use less detergent
for soft water, light soil or smaller
loads.
Never
use more than the maximum amount
recommended by the detergent manufacturer.
Designed to use only
High-Eèciency (HE) detergent
IMPORTANT:
Your washing machine is designed for
use with only High-Efficiency (HE) detergents. HE
detergents are formulated specifically for front-load
washers and contain suds-reducing agents. Always
look for the HE symbol when purchasing detergent.
IMPORTANT:
Not all detergents are the same. Pay
careful attention to the amount of detergent used to
avoid oversudsing, poor rinsing and detergent buildup in
clothing, and residue buildup that can contribute to
odors in the machine. NEVER use a cup or scoop other
than the one supplied by the manufacturer of the
detergent you are using. Never use more than the
maximum amount of detergent recommended by the
manufacturer.
Always measure the detergent amount. While HE
detergents are designed for this type of washing
machine, be careful when measuring the detergent. For
most normal loads, no more than ¼ to ½ of cap or
scoop of HE detergent should be used.
NOTE:
Extra care must be exercised when using
2X
and
3X
concentrated detergents because even a little bit
extra can contribute to the problems mentioned above.
NOTE:
Detergents designated as HE compatible may not
provide optimal results.
Filling the Dispenser
To add detergent, bleach, and fabric softener to the
automatic dispenser:
1
Open the dispenser drawer.
2
Load the laundry products into the appropriate
compartments.
3
Close the drawer before starting the cycle.
NOTE:
It is normal for a small amount of water to
remain in the bleach and softener compartments at the
end of the cycle.
IMPORTANT:
Do not place or store laundry products,
such as detergent, bleach, or liquid fabric softener, on
top of your washer or dryer. Wipe up any spills
immediately.
These products can damage the finish and controls.
19
TIME AND STATUS DISPLAY
HOW TO USE
A
ESTIMATED TIME REMAINING
When the START/PAUSE button is pressed, the
washer will automatically detect the load size for
cycles that use load sensing. The control will then
optimize the wash and rinse times, based on the
selected cycle, modifiers and options. When the load
size has been determined, the display will change
from dashes (- - -) to the estimated time for that
cycle. For non-load sensing cycles, the estimated
time will display when the cycle is selected.
NOTE:
The time shown is only an estimate. For example,•
the time displayed may pause for a period of time
while the machine is heating the water or balancing
the load. Under certain conditions, the machine can
pause for extended periods of time.
Estimated time is based on normal operating•
conditions. Several external factors (load size, room
temperature, incoming water temperature, etc.) also
affect the length of estimated time vs. actual time.
B
LOAD-SENSING INDICATOR
At the beginning of cycles that use the load sensing
feature, the LOAD SENSING light will blink while the
load size is being measured. Once the size has been
determined, the control adjusts the cycle for
optimum performance. Estimated time remaining will
not display until the load size has been determined,
and may be different for each load.
C
CYCLE STATUS INDICATOR
These status LEDs illuminate to indicate which
stage of the cycle is currently running. A blinking
light indicates the active stage of the cycle. When
that stage is complete, the light will remain steady.
D
DOOR LOCK INDICATOR
Ind
i
cates that the door is locked. The washer door
will lock while the washer is operating. The door can
be unlocked by pressing START/PAUSE to pause the
washer.
NOTE:
If the temperature in the washer is too high, the•
door cannot be unlocked until the washer
has cooled.
If the water level is too high, the door will not•
unlock. To drain the water, press POWER, then press
the SPIN SPEED button without selecting a cycle.
Press START/PAUSE and the water will drain and
the clothes will spin out. Do not try to force the
door open, as this will damage the door.
The time and status display shows the estimated time remaining, cycle progress, and door lock status.
D A
CB
20
CYCLE MODIFIER BUTTONS
HOW TO USE
Each cycle has default settings that are selected
automatically. You may also customize these settings
using the cycle modifier buttons. Press the button for the
desired modifier until the indicator light for the desired
value is lit. The washer automatically adjusts the water
level for the type and size of wash load for best results
and maximum efficiency. Due to the high-efficiency
nature of this product, water levels may be much lower
than expected. This is normal operation and cleaning/
rinsing performance will not be compromised.
NOTE:
To protect your garments, not every wash
temperature, spin speed, soil level, or option is available
with every cycle. A chime will sound and the LED will not
light if a selection is not allowed.
A
WASH TEMP
Wash Temp selects the wash and rinse temperature
combination for the selected cycle. Press the Wash
Temp button until the indicator light for the desired
setting is lit.
Select the water temperature suitable for the type•
of load you are washing. Follow the garment fabric
care labels for best results.
Cold rinses use less energy. The actual rinse•
temperature depends on the temperature of the
cold water at the faucet.
Cold water is used for all rinse cycles.•
B
SPIN SPEED
Higher spin speeds extract more water from clothes,
reducing drying time and saving energy.
Press the SPIN SPEED button until the desired speed
is selected. Some fabrics, such as delicates, require
a slower spin speed. To protect your clothing, not all
spin speeds are available for all cycles.
The Drain & Spin cycle:
1.
Press the POWER button to turn ON the washer.
2.
Press the SPIN SPEED button to select the desired
spin speed. For drain only, select the
NO SPIN option.
3.
Press the START/PAUSE button. The water will
drain and the clothes will tumble before
the spin routine begins.
C
SOIL LEVEL
Adjusting the soil level setting will modify the cycle
to allow more time for heavily soiled clothes or less
time for lightly soiled clothes. Press the SOIL LEVEL
button until the desired soil level is selected.
D
CHIME
P
r
ess repeatedly to adjust the volume of the chime
and keypad tones. You may turn the end-of-cycle
chime and keypad tones ON or OFF with the CHIME
button.
A B C D
21
OPTION BUTTONS
HOW TO USE
Your washing machine features several additional cycle
options that customize cycles to meet your individual
needs.
1
Turn ON the washer and turn the cycle selector
knob t
o select the desired cycle.
2
Use the cycle modifier bu
ttons to adjust the settings
for that cycle.
3
Press the cycle option button(s) for the option(s) you
w
ould like to add. The button will light when that
option is selected. For secondary functions, press
and hold the button for three seconds. The LED will
blink when the secondary option is selected. Both
options cannot be selected together.
4
If the selected option is not allowed for the selected
cy
cle, the chime will sound twice to alert you and
the LED will not illuminate.
5
Press the START/PAUSE button to start the cycle. After
a bri
ef delay, the door will lock and the cycle will
begin.
NOTE:
To protect your garments, not every option is
available with every cycle.
NOTE:
If the START/PAUSE button is not pressed within
four minutes, the control will shut off and the settings will be
lost.
EXTRA RINSE
This option will add an extra rinse to
the selected cycle. Use this option to
help ensure the removal of detergent
or bleach residue from fabrics.
PRE WASH
Select this option to add a 15-minute
prewash, rinse and spin cycle to the
chosen cycle. This is especially useful
for heavily soiled items.
ACCELA WASH
The Accela Wash option uses a twin
water-spray and detergent injection
which reduces cycle time while
maintaining wash performance when added to a cycle.
SPECIAL FUNCTIONS
CONTROL LOCK
Use this option to disable the controls.
The washer can only be locked
during a cycle. This feature can
prevent children from changing cycles or operating the
machine. Once set, the controls remain locked and
Control Lock must be turned OFF before the controls can
be used again. Once the washer has shut off, the power
button will allow the machine to be turned ON, but the
controls will still be locked. When the controls are
locked, “CL” will display alternately with the estimated
time remaining.
Press and hold the EXTRA RINSE button for three
seconds to activate or deactivate the controls.
CLEAN WASHER
Detergent residue can build up in the
wash drum over time and can lead to
a mildewy or musty smell. The
CLEAN WASHER cycle is specially designed to remove
this buildup using bleach or another cleaner designed
specifically for cleaning front load washers. Run the
CLEAN WASHER cycle once a month, or more often
under heavy use conditions or if odor is present.
See complete instructions in the CARE AND CLEANING
section.
1
Turn ON the washer and press the CLEAN WASHER
button. Selecting any other cycle after CLEAN
WASHER has been selected will cause the CLEAN
WASHER cycle to be cancelled.
2
Fill the bleach dispenser to the MAX line with liquid
chlorine bleach. Do not overfill the bleach dispenser.
Overfilling will cause the bleach to dispense
immediately.
NOTE:
For other drum cleaning products, follow
the cleaner manufacturer’s instructions and
recommendations. For powdered cleaning products,
add the cleaner to the main wash compartment of
the dispenser drawer. Place tablet cleaners directly
into the drum.
3
Press the START/PAUSE button to start the cycle.
4
After the cycle has ended, secure the door slightly
ajar with the door magnet. This will promote air
circulation and allow the interior of the machine to
dry. To use this feature, close the door just until it
contacts the door magnet.
NOTE:
Do NOT use this cycle with clothes, and do
NOT add detergent or fabric softener.
DELAY START
Once you have selected the cycle
and other settings, press this button
to delay the start of the wash cycle.
Each press of the button increases the delay time by one
hour, for up to 19 hours. Once the desired delay time is
set, press the START/PAUSE button to start the delay
time.
22
HOW TO USE
ADD GARMENTS
Use this function to add garments or
remove foreign objects like coins or
keys after the cycle has started.
1
Press ADD GARMENTS. The cycle pauses and the
door unlocks.
2
Open the door, add garments or remove foreign
o
bjects, and close the door.
3
Press START/PAUSE to restart the cycle. The cycle
continues automatically.
NOTE:
•
After checking the water level/temperature conditions
for safety, the door unlocks once the wash movement
has stopped. (Door Lock LED turns off.)
- This may take several seconds depending on the
water level. When a lot of water is in the tub, the
door unlocks after water drains to a safe level.
- If the temperature in the tub is higher than 113°F
(45°C), a short warning chime sounds and ADD
GARMENTS is NOT allowed for safety.
•
ADD GARMENTS is disabled during the CLEAN
WASHER cycle for safety.
• To preserve wash performance, wash time may be
extended depending on when garments are added to
a cycle.
WARNING:
• Be careful when opening the door as wet laundry may
drip or fall out when the door is opened.
• Do not attempt to force the door to open when locked.
Doing so could result in damage to the machine,
malfunction, or personal injury.
• Make sure the area around the door seal is clear
before closing the door. If laundry gets caught between
the door and the seal, it can damage the rubber
gasket and may result in leaking.
STAY FRESH
This feature helps keep wrinkles from
setting in clothes and helps keep
them fresh if they are not removed
from the washer as soon as the cycle is complete. Press
and hold the CLEAN WASHER button for three seconds
to tumble the clothes intermittently and circulate fresh
air through the drum for up to nineteen hours. Press the
POWER button or the START/PAUSE button to remove
clothes at any time.
AUTO SOAK
Use the AUTO SOAK option to
presoak garments to help remove
difficult spots or stains on fabric. This
option provides a 30-minute presoak prior to the start of
the selected cycle. At the end of the presoak time, the
selected cycle will use the same water.
To use the AUTO SOAK feature, press and hold the
Accela Wash button for three seconds.
23
WARNING:
To reduce the risk of ore, electric shock, or injury to persons, read and follow this
entire Use & Care Guide, including the Important Safety Instructions, before operating this washer.
• Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
Cleaning the Exterior
Proper care of your washer can extend its life. The
outside of the machine can be cleaned with warm water
and a mild, nonabrasive household detergent.
Immediately wipe off any spills with a soft, damp cloth.
IMPORTANT: Do not use solvents, cleaning alcohols,
or similar products. Never use steel wool or abrasive
cleaners because they can damage the surface.
Care and Cleaning of the Interior
Use a towel or soft cloth to wipe around the washer
door opening, door seal, and door glass. These areas
should be kept clean to ensure a watertight seal. Be
sure to wipe under the inside rubber seal to remove any
moisture or soil. Always remove items from the washer
as soon as the cycle is complete. Leaving damp items in
the washer can cause wrinkling, color transfer, and odor.
Run the CLEAN WASHER cycle once a month, or more
often if needed, to remove detergent buildup and other
residue.
Clean Washer
1
Remove any clothing in the drum.
2
Open the dispenser drawer.
3
Add liquid chlorine bleach or another drum cleaner
designe
d specifically for cleaning front load
washers.
- If using liquid chlorine bleach
Add liquid chlorine bleach to the bleach
compartment of the drawer. (NOTE : Do not
exceed the maximum fill line and do not pour
undiluted liquid bleach directly into the wash
drum.)
- If using powdered cleaner
Remove the liquid detergent cup and add
powdered cleaner to the main wash compartment
of the dispenser drawer.
- If using tablet cleaner
Add tablet cleaner directly to the wash drum.
NOTE:
Do not add tablet cleaner to the dispenser drawer.•
Do not add any laundry detergent or fabric softener•
to the drawer when using CLEAN WASHER.
4
Turn ON the washer and press the CLEAN WASHER
button, and the LED will blink. Sele
cting any other
cycle after CLEAN WASHER has been selected will
cause the CLEAN WASHER cycle to be cancelled.
5
After the cycle ends, open the door and allow the
drum interior to dr
y completely.
NOTE: Run the CLEAN WASHER cycle once a month.
If a mildewy or musty smell is present, run the CLEAN
WASHER cycle once a week for three consecutive
weeks.
Door Seal and Glass Cleaning
Due to the location and nature of the door seal, some
detergent and soil residue may build up on the door
glass and seal. Periodic cleaning with a bleach solution
can help remove buildup and stains, and can help
sanitize the seal to prevent odors.
NOTE: Wear rubber gloves and eye protection while
performing the following procedure:
1
Dilute ¾ cup (177 ml) liquid chlorine bleach in 1
gallon (3.8 L) of w
arm/hot water.
2
Use this solution to wipe down
all surfaces of the gask
et and
door glass to remove any
deposits. Be sure to fold back
the lip of the gasket to get
under the inner edge where
residue can build up.
3
Dry the gasket and glass with a dry cloth.
4
To allow the gasket to dry completely, secure the
door slightly ajar with the door magnet
. This will
promote air circulation and allow the interior of the
machine to dry. To use this feature, close the door
just until it contacts the door magnet.
NOTE:
Follow the manufacturer’s instructions for proper use
•
of ble
ach.
To avoid damaging the gasket, NEVER use undiluted•
bleach to clean the gasket.
Removing Mineral Buildup
If you live in an area with hard water, mineral scale can
form on internal components of the washer. Use of a
water softener is recommended in areas with hard water.
Use a descaler, such as Washer Magic
®
, to remove visible
mineral buildup. After descaling, always run the CLEAN
WASHER cycle before washing clothing. Do NOT use steel
wool or abrasive cleaners.
REGULAR CLEANING
CARE AND CLEANING
24
Storing the Washer
If the washer will not be used for an extended period of
time and is in an area that could be exposed to freezing
temperatures, perform the following steps to protect the
washer from damage.
1
Turn OFF the water supply.
2
Disconnect hoses from water supply and drain
w
ater from hoses.
3
Plug the power cord into a properly grounded
ele
ctrical outlet.
4
Add 1 gallon of nontoxic recreational vehicle (RV)
antifr
eeze to the empty wash drum and close the
door.
5
Press the POWER button, then press the SPIN SPEED
button without sele
cting a cycle. Press the START/
PAUSE button to activate the drain pump. This will
expel some of the antifreeze, leaving enough to
protect the washer from damage.
6
Unplug the power cord, dry the drum interior with a
soft cloth, and close the door
.
7
Refer to the instructions below to clean and dry the
dispenser dr
awer.
8
Store the washer in an upright position.
9
To remove the antifreeze from the washer after
stor
age, run the EXPRESS WASH cycle. Do not add
laundry to this cycle.
Cleaning the Dispenser
The dispenser should be cleaned periodically to remove buildup of detergent and other laundry products that can
cause the dispenser not to dispense the laundry product properly.
1
Pull the dispenser drawer out until it stops.
REGULAR CLEANING (continued)
CARE AND CLEANING
2
Press down the lock tab located between the bleach
and softener compartments and slide the dr
awer
out.
3
Remove the liquid detergent box, softener and
ble
ach inserts from their compartments.
4
Clean the dispenser compartments and inserts with
wa
rm water.
25
Cleaning the Water Inlet Filters
If the washer does not fill pr
operly, an error message will
show on the display. The inlet valve filter screens could
be plugged by hard water scale, sediment in the water
supply, or other debris.
NOTE: T
he inlet screens protect the delicate parts of the
inlet valve from being damaged by particles that could
enter the valves with the water supply. Operating the
washer with these filters removed could cause a valve
to fail to open, resulting in flooding and/or property
damage.
IMPORTANT: ONLY use new, high-quality inlet hoses
when installing this laundry product. Aftermarket hoses
are not guaranteed to fit or function correctly. Other
hoses may not tighten correctly and could cause leaks.
Subsequent damage to product or property will not be
covered under the terms of the product warranty.
1
Turn OFF both water faucets completely. Unscrew
the hot and cold w
ater lines from the back of the
washer.
MAINTENANCE
CARE AND CLEANING
2
Carefully remove the filters fr
om the water valves
and soak them in white vinegar or a lime scale
remover, following the manufacturer’s instructions.
Be careful not to damage the filters while cleaning.
3
Rinse thoroughly before reinstalling. Press the filters
back into place.
4
Before reattaching the hoses, flush the hoses and
w
ater lines by running several gallons of water
through the hoses and into a bucket or drain.
Inlet Filter
26
CARE AND CLEANING
MAINTENANCE (continued)
Cleaning the Drain Pump Filter
The washer is equipped with a filter that helps prevent excess
lint and foreign objects like buttons, keys, and coins from causing
damage to the pump. If the washer fails to drain properly,
unplug the washer and allow the water to cool, if necessary,
before proceeding.
1
Open the drain pump filter access panel.
Drain Hose
2
Unclip the drain hose and pull it out. Place the end
of the dr
ain hose into a shallow pan or a floor
drain. Make sure not to pull the hose out too far, or
it may not drain properly.
Plug
3
Remove the plug from the drain hose, and allow the
w
ater to drain completely.
NOTE: If there is a large amount of water in the drum,
you may have to empty your container several times.
Pump Filter
4
Twist the pump filter counter
clockwise to remove.
Remove any lint and foreign objects from the pump
filter. Insert pump filter back into opening and twist
clockwise to secure. Be sure to close the drain pump
filter access panel.
28
Problem Possible Cause Solutions
Rattling and clanking
noise
Foreign objects, such as keys, coins, or
safety pins, may be in drum or pump.
Stop washer, check drum and drain filter for foreign
objects. If noise continues after washer is restarted,
call for service.
Thumping sound
Heavy wash loads may produce a
thumping sound.
This is normal. If sound continues, washer is probably
out of balance. Stop and redistribute wash load.
Washer load may be out of balance.
Washing shoes or tightly tangled clothes.
Pause the cycle and redistribute the load after the
door unlocks.
Vibrating noise
Shipping bolts and/or packaging
materials were not removed.
See the UNPACKING AND REMOVING SHIPPING
BOLTS section in the installation requirements.
Wash load may be unevenly distributed
in the drum.
Pause the cycle and redistribute the load after the
door unlocks.
Not all leveling feet are resting firmly
and
evenly on the floor.
See Leveling the Washer in the Installation
Instructions.
Floor not rigid enough. Make sure that the floor is solid and does not flex.
See Flooring in the Installation Requirements.
Water leaking around
washer
Inlet hose connection is loose at tap or
washer.
Check hoses. Check and tighten hose connections.
House drain pipes are clogged. Unclog drain pipe. Contact a plumber if necessary.
Drain hose has come out of drain.
Drain hose is not inserted far enough.
Tie drain hose to inlet hose or standpipe to prevent it
from coming out during drain. It should be inserted
about 8-12 inches (20 - 30 cm) into the standpipe.
Door glass is dirty. Inspect door glass periodically to make sure there is
no buildup of residue or other foreign matter. Follow
cleaning instructions.
Excessive sudsing
Too much detergent or incorrect
detergent.
Only use detergent with the High-
Efficiency (HE) logo. See Detergent
Use in the How to Use section.
The following sounds may be heard while the washer is
operating. They are normal.
Clicking:
Door locking mechanism clicks when the door locks and
unlocks.
Humming or gurgling:
Drain pump is pumping water from the washer at times
during a cycle.
Spraying or hissing:
Water spraying or circulating during the cycle.
Splashing:
Clothes tumbling in the drum during the wash and rinse
cycles.
If your washer does not function properly or does not function at all, check the following before you call for service.
NORMAL SOUNDS YOU MAY HEAR
BEFORE CALLING FOR SERVICE
TROUBLESHOOTING GUIDE
29
BEFORE CALLING FOR SERVICE (continued)
TROUBLESHOOTING GUIDE
Problem Possible Cause Solutions
Staining Bleach or softener dispensed too soon. Dispenser compartment is overfilled causing bleach
or softener to dispense immediately.
Dispenser drawer closed too quickly causing bleach
or softener to dispense immediately.
Bleach or softener was added directly to
the wash load in the drum.
Laundry chemicals must be loaded into the dispenser.
Washer was not unloaded promptly. Always remove items from the washer as soon as
possible after the cycle is complete.
Clothes were not properly sorted. Always wash dark colors separately from light colors
and whites to prevent discoloration.
Never wash heavily soiled items with lightly soiled
items.
Washer will not turn
ON
Power cord is not properly plugged in. Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz outlet.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
House fuse is blown, circuit breaker has
tripped, due to multiple appliances on
one outlet.
Reset circuit breaker or replace fuse. If more than
one appliance is connected to the outlet, call an
electrician to have an additional circuit installed.
Door will not unlock
when cycle is stopped
or paused
Interior temperature of washer is too
high.
The washer door has a safety feature to prevent
personal injury. For example, if the washer is paused
during the hot wash stage of a sanitize cycle, the
interior temperature of the drum will be very hot,
so the door will not unlock. This is normal. Allow the
washer to cool until the DOOR LOCK indicator turns
OFF on the display.
Water level in washer is too high. To drain the water, press POWER, then press the SPIN
SPEED button without selecting a cycle.
Wash cycle time is
longer than usual
The washer automatically adjusts the
wash time for the amount of laundry,
water pressure, water heating time and
other operating conditions.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle. The time remaining shown in the
display is only an estimate. Actual time may vary.
Musty or mildewy
odor in washer
Incorrect or too much detergent has been
used.
Use only High-Efficiency (HE) detergent in accordance
with the manufacturer’s instructions.
Inside of drum was not cleaned properly. Run the CLEAN WASHER cycle regularly. Be sure to
wipe around and under the door seal frequently. See
Care and Cleaning of the Interior.
Clean around door seal/glass to prevent odor.
Wrinkling
Washer not unloaded promptly. Always remove items from the washer as soon as the
cycle is complete.
Washer overloaded. When washing large loads, do not overstuff the drum.
The washer can be fully loaded, but the drum should
not be tightly packed and the door should close
easily.
Hot and cold water inlet hoses are
reversed.
Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
30
TROUBLESHOOTING GUIDE
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage.
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Cause Solutions
Water in the washer
drains slowly or not
at
all, or the display
shows:
Make sure the drain hose is free of clogs, kinks,
etc.,
and is not pinched behind or under the
washer.
Clean the drain pump filter. See Maintenance in
the
Care and Cleaning section.
Drain hose is kinked, pinched, or clogged.
The drain pump filter is clogged.
Drain discharge is more than 96 inches
(243.8 cm) above bottom of washer.
Adjust or repair drain. Maximum drain height is
96 inches (243.8 cm).
Washer olls with water
slowly or not at all, or
the display shows:
Water supply faucets are not open fully.
Make sure that the water faucets are fully open.
Water line hoses are kinked, pinched, or
crushed.
Make sure the hoses are not kinked or pinched.
Be
careful when moving the washer during
cleaning and
maintenance
Water inlet filters are clogged. Clean the inlet filters. See Maintenance in the
Care
and Cleaning section.
Water supply pressure to faucet or house
is
too low.
Check another faucet in the house to make sure
that
household water pressure is adequate and
flow is not
restricted.
Water supply connected with leak-
limiting
hoses.
Hoses designed to limit leaks can trip falsely
and
prevent the washer from filling. The use of
leak
limiting hoses is not recommended.
Cycle won’t start, or
the display shows:
or
The door is not closed properly. Make sure that the door is closed properly and
press
the START/PAUSE button. After starting
a cycle, it
may take a few moments before the
drum begins to
turn or spin. The washer will not
operate unless the
door is locked.
If the door is closed and locked and the open
door
error message is displayed, call
for service.
The display shows:
Load is too small. Add 1 or 2 similar items to help balance the load.
Load is out of balance. The washer has an imbalance detection and
correction system. If individual heavy articles are
loaded (bath mat, bath robe, etc.) and the imbalance
is too great, the washer will make several
attempts to
restart the spin cycle. If an imbalance
is still detected,
the washer will stop and the error
code will display.
The display shows:
Control error. Unplug the washer and wait 60 seconds. Reconnect
power and try again. If the error reappears, call for
service.
The display shows:
Water level is too high due to a faulty
water valve.
Close the water faucets, unplug the washer, and
call
for service.
The display shows:
The water level sensor is not working
correctly.
Close the water faucets, unplug the washer, and
call
for service.
The display shows:
A motor error has occurred. Allow the washer to stand for 30 minutes and
then
restart the cycle. If the LE error code persists,
call for
service.
The display shows:
A power failure has occurred. If the power to the washer has been interrupted
during a cycle, the PF error code will display
the next
time the washer is turned ON. This will
alert you to
the fact that the previous cycle may
not have been
completed. Select any cycle to
clear the error code
and use the washer.
The display shows:
If the washing machine detects too many
suds, it displays this error code and adds
a Suds Reducing cycle. This adds about
two hours to the cycle time. If too many
suds are detected during spinning, the
washing machine stops to help prevent
leaking.
Do not add more than the manufacturer’s
recommended amount of detergent.
WWARRANTYARRANTY
31
KENMORE LIMITED WARRANTY
WITH PROOF OF SALE the following warranty coverage applies when this appliance is correctly installed,
operated and maintained according to all supplied instructions.
One Year on Appliance
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship.
A defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of
charge.
Lifetime on Washer Drive Motor
FOR AS LONG AS IT IS USED from the date of sale, a free replacement will be supplied for a defective washer
Lifetime warranty covers only the washer drive motor, and does not apply to any other related component or
*
1.
2.
3.
Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to
4.
5.
6.
7.
8.
9.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as
are limited to one year on the appliance and for as long as used on the washer drive motor, or the shortest
period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the
you.
This warranty applies only while this appliance is used in the United States.
For warranty coverage details to obtain free repair, visit the web page:
www.kenmore.com/warranty
All warranty coverage applies for only 90 DAYS from the sale date if this appliance is ever used for other than
private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
in base light bulbs.
A service technician to clean or maintain this appliance, or to instruct the user in correct appliance
installation, operation and maintenance.
Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair
problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting fr om
such installation.
Damage to or failure of this appliance resulting from installation not performed by Sears authorized service
agents, including installation that was not in accord with electrical, gas or plumbing codes.
Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated
and maintained according to all supplied instructions.
Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident,
alteration, abuse, misuse or use for other than its intended purpose.
Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of
detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplie d with the
product.
ore
Customer Care Hotline
1-844-553-6667
®
Ken m
To schedule in-home repair service
or order replacement parts
Para pedir servicio de reparación
a domicilio, y ordenar piezas
®
www. kenmore. com
