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27
Troubleshooting
If you experience Possible Causes Solution
Washer not performing as expected (cont�)
Washer won’t run
or fill, washer stops
working or wash light
remains on (indicating that
the washer was unable to
fill appropriately) (cont.)
Check proper electrical supply. Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press INICIO/PAUSA (Start/Pause).
Do not add more than 1 or 2 additional items after cycle has started
to avoid tightly packing or unbalancing.
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable
to pump out water within
10 minutes)
Small items may have been caught
in pump or between basket and
tub, which can slow draining for
small items.
Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles with
high spin speeds. Use the recommended cycle/speed spin for
your garment. To remove extra water in the load, select
Drenar y
Exprimir (
Drain & Spin). Load may need to be rearranged to allow
even distribution of the load in the basket.
Washer may be tightly packed or
unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the
Drenar y
Exprimir (
Drain & Spin) cycle to remove excess water. See “Using
Your Washer” for loading recommendations.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4.5").
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if end is higher than 1,22 m (48"). Remove any
clogs from drain hose.
Too much detergent causing suds to
slow or stop draining and spinning.
Always measure and follow detergent directions for your load. To
remove extra suds, select Enjuagar y Exprimir (Rinse & Spin). Do not
add detergent.
Dry spots on load
after cycle
High speed spins extract more
moisture than traditional top-load
washers.
The high spin speeds combined with airflow during the final spin can
cause items near the top of the load to develop dry spots during the
final spin. This is normal.
First try the solutions suggested here to possibly avoid the cost of a service call.
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