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troubleshooting
6 TROUBLESHOOTING Cooktops
PROBLEM POSSIBLE CAUSE REMEDY
Hotplates not working
Wrong switch turned on
Turn on correct switch
Household fuse blown.
Replace the fuse or reset the circuit breaker. If the fuse
continues to blow or the circuit continues to trip the circuit
breaker, call the service department
Power not connected or switched on
Connect the power and switch on
Low heat, slow cooking Incorrect cooking utensils being used Use correct cookware
Wrong setting on switch Use correct setting
Uneven or thin bottoms on pans Use correct cookware
Volume of liquid / food is too large Use less volume
Trim ring discolours Normal No action required
Cooktop surrounding element gets hot Normal No action required
Cooktop stainless steel discoloured Pot or pan being used is too large Ensure pot sizes used are correct as per the user manual
requirements. When removing these stains, be sure to
follow the polish or brushing lines.
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