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Problem Possible cause Solution
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incorrect‐
ly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Water flows on the floor. The melting water outlet is
not connected to the evapo‐
rative tray below the appli‐
ance.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be set. The "Frostmatic function" is
switched on.
Switch off "Frostmatic func‐
tion" manually, or wait until
the function deactivates au‐
tomatically to set the temper‐
ature. Refer to "Frostmatic
function" section.
The temperature in the appli‐
ance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera‐
ture.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are stor‐
ed at the same time.
Store less food products at
the same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
ENGLISH 15
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