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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What ToDo
Surface elements willnot hnproper cookware * Use pans which are flat and match tile diameter
maintaina rollingboil being used. i)f tile surihce element selected.
orcookingisslow
Surface elements do A fuse in your home may be * Replace tile tUse or reset tile circuit breaker.
not work blown or the circuit breaker
Cooktop controls * Check to see tile correct clmtrol ix set f(>r tile surthce
improperly set. element you are usiu
Check to be sure that tile Control Lock Selector ix
turned to UNLO(;K.
Cooktop making an Cooktop is locked. • Check to be sure tile Control Lock Selector ix turned
audible sound tl) LrNLOCK.
Tiny scratches ormetal Incorrect clemmag • Llse recommended cleaning procedures.
marksorabrasionson methods being used.
radiantcooktop glass
surface Cookware with rough • Be sure cookwm'e bottoms and cookware are clean
bottoms being used or heft)re use. Use cookware with smooth bottoms.
coarse particles (salt Tiny scratch es a re u()t rem()vable but will becl)m e
or sand) were between less visible in time as a result of cleaniu
the cookware and the
surface of the cooktop.
Cookware has been
slid across the cooktop
surface.
Areas of discoloration hnproper cookware • Marks from alumiuuu_ and copper pans as well as
or dark streaks on the being used. mineral deposits from water or food can be removed
cooktop with tile cleauiu,_ cream.
Hot surface on a model • This ix normal. Tile St/l't_lce liDiv appear discolored
with a light colored cooktop, when it ix hot. This ix temporary and will disappear
as tile glass cools,
Food spillovers not cleaned • See tile Cleaning the glass cooktop section.
before next use.
Incorrect clemfing methods • Llse recommended cleauiu_ procedures.
being used.
Plastic meltedto Hot cooktop came into • See tile Glasssurface potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
ofthe cooktop on the cooktop.
Frequent cycling offand hnproper cookware • Else only flat cookware to minimize (v(liug
onofsurfaceelements being used. See tile Surface elements cycle on and Offsectiou.
Controlknobwill Cooktop controls
not turn improperly set.
• When the knob is in the OFFposition, it must be
pushed in betore it can be turned. When the knob
is in any other position, it can be turned without
being pushed in.
14
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