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Troubleshooting 9
If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from
inconvenience, saving time and money.
PROBLEM SOLUTION
When your
appliance is not
operating
•Checkthatthepowercordisplugged
into the power outlet properly and that the
outletisswitched‘ON’.
•Tryrunninganotherappliancefromthe
power outlet. If no power is coming from
the outlet you may have blown a fuse or
tripped a circuit of your household power
supply.
•Tryadjustingthetemperaturecontroltoa
slightly “colder” position.
•ItisnormalforthefreezerfanNOTto
operate during the automatic defrost
cycle, or for a short time after the
appliance is switched on.
When there is
refrigerator/
freezer noise
Modernrefrigerators/freezerswith
increased storage capacity use high
speed compressors. These can provide a
seemingly high level of sound which is quite
normal. Normal operational sounds include:
•Occasionalgurgling,similartowater
boiling.
•Airownoise(aircirculatesbecauseofa
small fan).
•Apoppingnoiseheardduringautomatic
defrost.
Other strange sounds may mean that
you need to check and take action. For
example, noises may mean that:
•Thecabinetisnotlevel.
•Theoorisunevenorweak.
•Bottlesarebadlyplacedandrattling.
•Therearevibrationsfromanobjectontop
of or behind or beside the refrigerator.
•Thebackoftherefrigeratorcabinetis
touching the wall.
Remember it is quite normal for noise to
seem louder just after the refrigerator starts
operating.
If there are
odours inside the
appliance
•Theinteriormayneedcleaning.
•Somefoodsproduceodours.
•Somecontainersandwrappingcan
cause odours.
•Askyourselfiftheodourstartedaboutthe
same time you started storing something
unusual.
When the motor
seems to run more
than expected
Your new appliance provides you with large
capacities in both the refrigerator section
and the separate freezer. It is normal for
the motor to operate frequently. However,
to keep operation to a minimum, check the
following:
•Aredoorskeptopentoolongortoo
often?
•Arecontrolssettoocold?Refertopage7
“Controlling temperature”.
•Havelargeamountsofwarmfoodjust
recentlybeenstored?Summer,festive
seasons and holidays usually mean a lot
more work for your appliance.
•Ifthedayishotortheroomisverywarm,
the appliance will need to run more than
normal.
•Theappliancewillrunmorethannormal
just after you install it or when it has been
turned off for a long time.
If the temperature
in the refrigerator
is too warm
•Checkthattheappliancehasenough
clearance at the sides, back and top.
Refer to page 5 “Installing your new
appliance”.
•Refertopage7“Controlling
temperature”.
•Youmayhavekeptthedooropentoo
long or too frequently.
•Foodcontainersorpackagingmaybe
holding a door open.
If the temperature
in the refrigerator
is too cold
•Refertopage7“Controlling
temperature”.
•Increasethetemperaturetoavoidhigh
energy consumption.
If heavy frosting
occurs in the
freezer
Makesureyoufullyclosethefreezerand
fridge doors. If the doors are left partly
open a heavy frost will coat the inside of the
freezer. If a frost develops, remove it. Take
care to properly close the doors and the
frost will not reoccur.
If water drips on
the floor
The defrost water tray, (located on the
compressor at the back of the cabinet), may
not be properly positioned, or the drain tube
may not be properly positioned to direct
water into this tray. You may need to pull the
refrigerator away from the wall to check the
tray and tube.
IF YOU STILL REQUIRE SERVICE
If you have a problem, and the problem persists after
you have made the checks mentioned above, contact
yournearestElectroluxapprovedServiceCentreorthe
dealer you bought the refrigerator from. Be ready to
quote the model number, 9-digit PNC and 8-digit serial
number, which is stated on the label inside the refrigerator
compartment.
TROUBLESHOOTING
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