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17
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
Centre or online at www.fisherpaykel.com (this service is available to selected markets only).
Fault codes
In the unlikely event of a fault, a fault code will be displayed on the control panel. Please
take note of the fault code and contact our Customer Care Centre.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Motor operates
for long periods.
Hot weather. Minimise lid openings to allow
temperature to stabilise.
Frequent lid openings.
Large amount of food
recentlyadded.
Temperature control set
toolow.
Refer to the ‘Temperature Control’
section.
Not sealing properly. Check that cabinet is level and gasket
seals are clean.
Storage
compartments
too warm.
Temperature setting not
correct.
Refer to the ‘Temperature Control’
section.
Frequent openings. Minimise openings to allow
temperature to stabilise.
Large amount of food
recentlyadded.
Unfamiliar
noises.
Cabinet not stable or level. Refer to the ‘Installation Instructions’
section.
Exterior of
cabinet is warm.
This is normal.
Condensation
on outside of
appliance.
Not unusual during periods
of high humidity.
Wipe dry.
Appliance
operating
inefficiently.
Accumulation of dust on or
behind the compartment
cover.
Refer to the ‘Chest freezer cleaning
and care instructions’ section.
If problem persists please contact
Customer Care.
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