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18
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser
at the end of the cycle.
Homes with low water pressure may result in residual powder in the dispenser.
To avoid, select a warmer wash temperature if possible, depending on your
load.
Clean dispenser nozzle and make sure drawer is properly seated.
Liquid chlorine bleach not used
in dispenser.
Use only liquid chlorine bleach in the bleach dispenser.
Fabric Damage Sharp items were in pockets
during wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before washing to
avoid snags and tears.
Strings and straps could have
tangled.
Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if
washer is tightly packed.
Load items in loose heaps evenly around the agitator. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional items after washer is started.
Use PowerWash
®
or Bedding cycle for higher water fill, or select the Deep Fill
setting. See “What’s New Under the Lid” and the “Cycle Guide” chart to match your
load with the best cycle.
NOTE: Deep Fill is not available in the Normal cycle mode. Selecting the
Normal cycle with the Deep Fill setting will result in auto sensing of the water level.
Liquid chlorine bleach may have
been added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and
unloading washer.
Garment care instructions may
not have been followed.
Always read and follow garment manufacturer’s care label instructions. See the
“Cycle Guide” chart to match your load with
the best cycle.
Odors Monthly maintenance not done as
recommended.
Run the Clean Washer with affresh
®
cycle after every 30 washes. See “Washer
Care” in the Washer Maintenance section.
Unload washer as soon as cycle is complete.
Using wrong or too much deter-
gent.
Use only HE detergent. Be sure to measure correctly. Always follow the
manufacturer’s directions.
See “Washer Care” section.
Lid locked light is
flashing
The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused
using the Start/Pause button.
The washer may still be spinning. The lid will not unlock until the basket has
stopped spinning. This may take several minutes if washing large loads or
heavy fabrics.
Powdered detergent
not dissolving
completely in load
Using too much HE detergent. Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Water temperature is very cold. Select a warmer wash temperature.
Try adding the detergent to the basket prior to adding laundry, rather than using
the detergent dispenser.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes.
Follow the manufacturer’s instructions to avoid damage
to your items.
First try the solutions suggested here or visit our website at producthelp.maytag.com.
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
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