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19
Warranty
General Warranty excludes refurbished / auction items.
GoWISE USA has a 1-year limited warranty for all products.
Products are warrantied against defects in materials and
workmanship for 1 year from the date of purchase, when used in
accordance with the instructions provided. This warranty does not
cover damages or wear resulting from accident, misuse, abuse,
commercial use, or unauthorized adjustment and/or repair.
GoWISE USA shall not be liable for loss of use or any other
incidental, consequential or indirect costs, expenses or damages.
There are no express warranties except as listed above. This
warranty gives you specific legal rights and you may have other
rights which vary from state to state.
CALL 855-233-9199 for RETURN INSTRUCTIONS
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48 CONTINENTAL
UNITED STATES. WE WILL SHIP TO A FREIGHT FORWARDER FOR
CUSTOMERS.
NOTE: Customers are responsible for all return shipping costs.
When item(s) are returned under warranty as being defective, they
are thoroughly tested to verify manufacturer defect. If any item(s)
are determined to be in proper working order after testing, all
shipping cost to have the product returned to the customer will be
the responsibility of the customer.
Return Period: 30 Days
All return requests must be made within 30 days from the date our
customers purchase their product(s). Refunds are only applicable
during the 30-day return period and may be subject to restocking
fees up to 15% of the original purchase amount. If the product
is defective within 30 days, GoWISE USA will cover the cost of
return shipping. However, a photo and/or video from the customer
is required to receive a pre-paid shipping label. If the product
is missing any accessories that were included in the original
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