PSE25KSHBHSS OWNER’S MANUAL & INSTALLATION INSTRUCTIONS

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34 49-1000471 Rev. 4

Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Automatic icemaker does

not work

Icemaker switch is in the 2))

position.

Slide the switch to the ON position.

Water supply turned off or not

connected.

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Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool down.

Piled up cubes in the storage bin

cause icemaker to shut off.

Level cubes by hand.

Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn the icemaker

back on.

Filter is not properly installed.

Filter water leak

Replace filter or make sure the water filter is properly

installed (refer to water filter section).

Ice cubes have odor/taste Ice storage bin needs cleaning. (PSW\DQGZDVKELQ'LVFDUGROGFXEHV

Food transmitting odor/taste to ice

cubes.

Wrap foods well.

Interior of refrigerator needs

cleaning.

See Care and cleaning.

Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or with plug.

Slow ice cube freezing Door left open. Check to see if package is holding door open.

Temperature control not set cold

enough.

See Controls.

Frequent “buzzing sound” Icemaker switch is in the ON

position, but the water supply to the

refrigerator has not been connected.

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position will damage the water valve.

Red / Orange glow in the

freezer section, steam

coming from vents.

Popping/ hissing sound

coming from the freezer

area.

This is normal operation for glass

defrost heater models. The heater

is clearing out frost from your

refrigerator evaporator for optimum

operation.

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normal operation and the heater will turn off once the frost

has been cleared.

Cube dispenser does not

work (on some models)

Icemaker or water supply turned off. Turn on icemaker or water supply.

Ice cubes are frozen to icemaker

feeler arm.

Remove cubes.

An item is blocking or has fallen into

the ice chute inside the top bin of

the freezer.

Remove any item that might be blocking, or has fallen into

the chute.

Irregular ice clumps in storage

container.

Break up with fingertip pressure and discard remaining

clumps.

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colder setting, one position at a time, until clumps do not

form.

Dispenser is /2&.('. Press and hold the Lock pad for 3 seconds.

Water has poor taste/odor

(on some models)

Water dispenser has not been used

for a long time.

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Water in first glass is warm

(on some models)

Normal when refrigerator is first

installed

Wait 24 hours for the refrigerator to completely cool down.

Water dispenser has not been used

for a long time.

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Water system has been drained. Allow several hours for replenished supply to chill.

Water dispenser does not

work (on some models)

Water supply line turned off or not

connected.

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Water filter clogged. Replace filter cartridge or remove filter and install plug.

Air may be trapped in the water

system.

Press the dispenser arm for at least two minutes.

Dispenser is /2&.('. Press and hold the Lock pad for 3 seconds.

TROUBLESHOOTING TIPS

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OWNER’S MANUAL & INSTALLATION INSTRUCTIONS - Page 34