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16
9. In the event of problems
Problem Cause Remedy
Massage heads
rotating at
reduced speed.
The load on the massage
heads is too great.
Reduce the contact pressure on the head.
Massage heads
only rotate in the
upper or lower
region.
The massage has been
activated for the limited
region.
Press the full back, upper back, lower back but
-
tons to change the massage region.
Press the neck button to activate the neck mas
-
sage.
Massage heads
not moving.
Appliance not connected to
the power supply.
Connect the plug to the mains supply and switch
on the appliance.
Device not switched on.
Switch the device on with
.
Select the massage region.
Transport locks were not re
-
moved. Massage mechanism
is damaged.
Contact your authorized dealer or the service ad
-
dress.
Overheating protection
tripped, device is damaged.
Contact your authorized dealer or the service ad
-
dress.
Subject to errors and changes
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