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Visit our web site at
www.frigidaire.com
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN POTENTIAL CAUSE COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is
not making
any ice.
• Ice maker is turned off.
• Refrigerator is not
connected to water line or
water valve is not open.
• The water supply line is
kinked.
• The water lter is not
seated properly.
• The water lter may be
clogged with foreign material.
• Freezer ice maker wire
signal arm is being held
up by an item not allowing
it to go in the on or down
position.
• Turn on ice maker. For the fresh food ice
maker, press ice maker on-off once. For the
freezer ice maker, lower the arm to turn the
ice maker on, or raise it and snap it in its
upper position to turn the ice maker off.
• Connect the unit to the household water
supply and ensure the water valve is open.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Remove and re-install the water lter. Be sure
to push the lter rmly so that you hear it lock
solidly into position.
• If water dispenses slowly or not at all, or if the lter
is six months old or older, it should be replaced.
• Move any item or frozen ice cubes that may block
the signal arm from being in the on or down
position. Additionally, the ice bin itself may be
out of position so that it prevents the signal arm
from dropping all the way down. Be sure the bin
is pushed all the way to the rear of the shelf. See
Automatic Ice Maker-Freezer section in manual.
Ice maker is
not making
enough ice.
• Ice maker is producing less
ice than you expect.
• The water lter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
• Heavy trafc, opening
or closing of the doors
excessively.
• Freezer control is set too
warm (freezer ice maker).
• Water pressure is
extremely low. Cut-off and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system is
in regenerative phase.
• The fresh food and freezer ice makers will each
produce approximately 2.5 pounds of ice every
24 hours depending on usage conditions.
• If water dispenses slower than normal, or if
the lter is six months old or older, it should
be replaced.
• Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle
valve. Clean valve. Replace valve if necessary.
• Press Fast Freeze to temporarily increase ice
production rate. (Freezer ice maker only.)
• Set freezer control to colder setting to improve
performance of the ice maker (freezer ice maker).
Allow 24 hours for temperature to stabilize.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well
systems only).
• It is normal for a reverse osmosis system
to be below 20 psi during the regenerative
phase.
BEFORE YOU CALL
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