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11EN
6 Troubleshooting
Warning
• Never remove the casing of this apparatus.
Tokeepthewarrantyvalid,nevertrytorepair
the system yourself.
If you encounter problems when using this
apparatus,checkthefollowingpointsbefore
requesting service. If the problem remains
unsolved,gotothePhilipswebsite(www.
philips.com/welcome). When you contact
Philips,ensurethattheapparatusisnearby
and the model number and serial number are
available.
No power
• Ensure that the AC power plug of the unit
is connected properly.
• Ensure that there is power at the AC
outlet.
No sound
• Adjust the volume.
No response from the unit
• Disconnect and reconnect the AC power
plug,thenturnontheunitagain.
About Bluetooth device
Music playback is unavailable on the system
even after successful Bluetooth connection.
• The device cannot be used with the
system to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
• The Bluetooth reception is poor. Move
the device closer to the system or remove
any obstacle between the device and the
system.
Cannot connect with the system.
• Thedevicedoesnotsupporttheproles
required for the system.
• The Bluetooth function of the device is not
enabled. Refer to the user manual of the
device for how to enable the function.
• The system is not in the pairing mode.
• The system is already connected with
another Bluetooth-enabled device.
Disconnect that device or all other
connected devices and then try again.
The paired device connects and disconnects
constantly.
• The Bluetooth reception is poor. Move
the device closer to the system or remove
any obstacle between the device and the
system.
• Forsomedevices,theBluetooth
connection may be deactivated
automatically as a power-saving feature.
This does not indicate any malfunction of
the system.
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