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52
PROBLEM
ENCOUNTERED
CHECKS TO BE MADE
The device’s surface
is very hot.
It is normal for the device to be hot when it is operating; the maximum sur-
face temperature is restricted in accordance with the NF electrical perfor-
mance standard. However, if you think that your device is still too hot, check
that the output is suitable for the area of your room (we recommend 100W /
m
2
) and that the heater is not placed in a draught, which would interfere with
its self-regulation; also check that the installation guidelines have been fol-
lowed (curtains, etc.)
For devices equipped with a programming system or controlled via a pilot wire:
The device is not
responding to the
external program-
ming commands.
Make sure that the central programming system is working correctly (refer to
the user manual), or that the programming control is correctly placed in its
holder and that it is working correctly (check the batteries, fuse, etc.)
Make sure that your device is in Programming mode and that the external
“Centralised” program is assigned to the right day of the week.
If you do not succeed in solving your problem, contact your local installer and have the
details of your device’s references (see page 28), the room’s temperature and the pro-
gramming system (if any) to hand.
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