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Troubleshooting
f First try the solutions suggested here or visit our website at www.whirlpool.com/product help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
mfyou experience
Clothes are not drying
satisfactorily or drying
times are too long (cont.)
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying times.
See the Installation Instructions.
The exhaust vent diameter is not Use 4" (102 mm) diameter vent material.
the correct size.
The dryer is not level. Clothes not contacting the moisture sensors during Automatic
cycles. See "Level Dryer" in the Installation Instructions.
The Air Only temperature setting Select the correct temperature for the types of garments
has been selected, being dried. See "Cycle Guide."
The load is too large and heavy Separate the load to tumble freely.
to dry quickly.
Fabric softener sheets are The air outlet grille is just inside the door, behind the lint screen.
blocking the grille. Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with Proper operation of dryer cycles requires temperatures above
temperature below 45°F (7°C). 45°F (7°C).
The dryer is located in a closet. Closet doors must have ventilation openings at the top
and bottom of the door. The front of the dryer requires
a minimum of 1" (25 mm) of airspace, and, for most
installations, the rear of the dryer requires 5" (127 mm).
See the Installation Instructions.
Cycle time is too short The load may not be contacting the Level the dryer. See the Installation Instructions. All four dryer
sensor strips on Automatic Cycles. feet should be in firm contact with the floor.
Steam models only: Clothes are Under certain environmental or installation conditions,
coming out of the Steam Refresh you may experience underdrying.
cycle with damp or wet spots.
The automatic cycle is ending
early.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently
ending too early, see also "Changing the Automatic Cycle
settings to increase or decrease drying time."
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments. Do not use fabric softener sheets with
steam cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue
jeans). These will not transfer to other clothing.
Loads are wrinkled The load was not removed from
dryer at the end of the cycle.
16
Steam models only: Select Steam Refresh Cycle to tumble
the load with water and heat. This cycle is best for smoothing
out wrinkles and reducing odors from dry loads consisting of
wrinkle-free cotton, cotton-polyester blends, common knits,
and synthetics.
NOTE: Refer to garment care label instructions. Dry-cleamonly
garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also
vary depending on fabric type.
Steam models only: For steam
cycles, the water is not properly
connected with the dryer.
Steam models only: Make sure water is connected to the
dryer. Check that water inlet hose is connected to both the
faucet and dryer's water inlet valve. Check that the water
supply is turned on.
J
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