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33
Express Warranty (Australia)
Please note that if a Customer Support Team member advises that your
product does not qualify for return, this warranty does not apply to your
product. Products that are authorised to be returned to Oricom in Australia
must include all of the following:
• A completed Return Authorisation form
• A copy of your Proof of Purchase (please keep your original copy)
• The faulty product, including all accessories.
Send the approved returns to:
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by
you in returning any faulty product to us. You must arrange and pay any
expenses incurred (including postage, delivery, freight, transportation or
insurance of the product) to return the faulty product to us, however, we
will arrange delivery of the repaired or replaced faulty product to you.
Important Information
Repair Notice
Please be aware that the repair of your products may result in the loss of
any user-generated data (such as stored telephone numbers, text messages
and contact information). Please ensure that you have made a copy of any
data saved on your product before sending for repair. Please also be aware
that products presented for repair may be replaced by refurbished products
or parts of the same type rather than being repaired.
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