3
FRENCH DOOR BOTTOM MOUNT REFRIGERATOR
USE AND CARE GUIDE
Table of Contents
REFRIGERATOR SAFETY .............................................................. 4
Proper Disposal of Y
our Old Refrigerator
........................................8
P
AR
TS AND FEATURES
................................................................9
WHAT’S NEW BEHIND THE DOORS?
........................................10
INSTALLA
TION INSTRUCTIONS .................................................11
Getting Started
...............................................................................11
Water Filter Installation
..................................................................11
Unpack the Refrigerator
................................................................11
Location Requirements
..................................................................12
Electrical Requirements
.................................................................12
Remove and Replace Refrigerator Doors
.....................................14
Remove and Replace Fr
eezer/Flexi Fr
eeze Door
..........................16
Refrigerator Levelling
.....................................................................17
Water Supply Requir
ements ..........................................................17
Connect the Water Supply
.............................................................17
FILTERS AND ACCESSORIES
...................................................19
W
ater Filtration System
..................................................................19
Accessories
....................................................................................20
Assistance or Service
....................................................................20
USING THE CONTROLS
..............................................................21
Lighting the Refrigerator
................................................................23
REFRIGERATOR CONNECTIVITY FEA
TURES
.........................23
CONNECTIVITY SETUP
...............................................................24
Automatic Set-Up Instructions
—Wi-Fi Protected Setup (WPS)
.....................................................24
Water and Ice Dispensers
..............................................................25
REFRIGERA
TOR USE
..................................................................27
Opening and Closing Doors
..........................................................27
Ice Maker and Storage Bin
...........................................................28
SHELVES, BINS, AND DRA
WERS
...............................................29
Fr
eezer Storage Compartments
....................................................30
Cleaning
.........................................................................................31
Lights
..............................................................................................31
Holiday and Moving Care
..............................................................31
TROUBLESHOOTING - CONNECTED MODELS
......................33
TROUBLESHOOTING
..................................................................35
PERFORMANCE DAT
A SHEET
...................................................41
4
REFRIGERATOR SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
5
6
7
8
Proper Disposal of Your Old
Refrigerator
DANGER : Risk of child entrapment. Before you throw away
your old refrigerator or freezer:
■ Take off the doors.
■ Leave the shelves in place so that children cannot easily climb
inside.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Scrapped or abandoned refrigerators are still
dangerous—even if they will sit for “just a few days.” If you are
getting rid of your old refrigerator, please follow these instructions
to help avoid accidents.
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or
brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
9
PARTS AND FEATURES
Storage Capacity:
Please check the rating label in the back of the product.
In-door Ice Maker
and Ice Bucket
Activ e Oxygen
Pull Out Platter
Fresh Box
Water Filter Delicates Pantry Drawer
Adjustable Shelf
Fresh Box
Adjustable Shelf
2 top Light Strips
2 side Light Strips
Easy Access Tray
Fast Freeze Drawers
A. Refrigerator
B. Fr
eezer
C. Flexi Fr
eeze
A
B C
User Interface
Ice and W
ater
Dispense Paddles
Pull out
Dripping Tray
NOTE:
The drawers, baskets and shelves shall remain in the position like the above picture.
This is the best condition for energy consumption. This refrigerating appliance is not
intended to be used as a built-in appliance.
When you first install your refrigerator, make sure that the controls are still set to the
recommended set points. The factory recommended set points are 3°C for the
refrigerator and -18°C for the freezer. All the LED lights in this product are energy
efficiency class G. Load limits are determined by baskets, flaps, drawers, shelves
etc. Make sure that these components can still close easily after loading.
10
WHAT’S NEW BEHIND THE DOORS?
In-Door-Ice
®
Storage Bin
The ice maker and ice storage bin are located in the door for easy
access to lter
ed ice while freeing up valuable shelf space inside
and adding additional door bins for more usable space.
Freeze Shield
This feature minimizes moisture migration in the frozen food and
reduces the freezer burn occurrence.
Pull out Platter
This full-width side-out shelf tucked between the crispers and the
lowest shelf is perfect for leftover family-sized casserole dishes,
pizza boxes, and large party platters.
Delicates Pantry Drawers
To store things like meat, deli items, and drinks to keep in their
ideal cooling environment.
Water Dispenser with Measured Fill
The Measured Fill feature allows you to dispense a desired
amount of ltered water in handy increments like 0.2 liter, 0.5 liter
and 1.0 liter.
Panoramic LED lighting
Multiple strips of LED lights inside the refrigerator compartment,
freezer compartment, and interior drawers minimize shadows and
evenly distribute light throughout the refrigerator.
Convertible Zone
Switch from freezer to fridge in one touch by selecting among the
6+ preset temperatures and create the space you want according
to your evolving needs.
Active Oxygen
Hygiene, with innovative device releasing ozone to reduce odours
and prevent the proliferation of bacteria inside the cabinet,
improving the air quality for a better environment.
11
INSTALLATION INSTRUCTIONS
Getting Started
INSTALLA
TION CHECKLIST
Electrical Power
■ Plug refrigerator into a earthed socket.
Doors
■ If doors need to be removed during installation, see the
“Remove and Replace Refrigerator Doors” and “Remove and
Replace Fr
eezer Door Fronts” sections.
■
Doors seal completely.
■ Refrigerator is level. Adjust leveling feet so they are snug
against the oor
.
■ Doors are even acr
oss the top. (Use door alignment feature if
necessary).
Final Checks
■ Remove all shipping material.
■ Set temperature contr
ols to the recommended setting.
■ Save instructions and other literature.
■ In order to r
eceive a more complete assistance, please
register your product on www.hotpoint.eu.
Water Filter Installation
n Locate the water lter compartment in the lower left-hand side
of the refrigerator compartment. Push on the right side of the
lter door to open.
n Align the arrow on the water lter cap with the cutout notch in
the lter housing and insert lter
.
n Once the lter is inserted, turn the lter clockwise 90° (1/4
tur
n) until it locks into the housing.
n Push water lter door closed to latch.
n Flush 3 gallons (11.4 L) of water through the water system to
clear air fr
om the water line and to keep the dispenser from
dripping and/or avoiding decreased dispenser ow.
n Reset the lter counter via user interface. See the procedur
e
to reset the lter in the User Controls section.
NOTE: If the lter is not installed corr
ectly
, water may dispense at
a lower ow rate and there will be slower ice production. Improper
lter installation may also cause the water lter housing to leak.
Unpack the Refrigerator
Refrigerator Delivery
A minimum door opening of 838 mm (33") is requir
ed. If door
opening is 914 mm (36") or less, then removal of doors, drawer
and hinges is required.
Cart the refrigerator from the side for all door openings.
Remove the Packaging
■ Remove tape and glue residues fr
om surfaces before
turning on the refrigerator. Rub a small amount of liquid dish
detergent over the adhesive with your ngers. Wipe with warm
water and dry.
■ Do not use sharp instruments, rubbing alcohol, ammable
uids, or abrasive cleaners to r
emove tape or glue. These
pr
oducts can damage the surface of your refrigerator.
■ Dispose of/recycle all packaging materials.
Clean Befor
e Using
After you remove all of the packaging materials, clean inside of
your refrigerator before using it. See cleaning instructions in the
“Refrigerator Care” section.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the oor with
cardboard or hardboard to avoid oor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as oor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
12
Location Requirements
To ensur
e proper ventilation for your refrigerator, allow for a
1.25 cm space on each side and at the top. Allow for a 5 cm
space behind the refrigerator. If your refrigerator has an ice maker,
allow extra space at the back for the water line connections.
When installing your refrigerator next to a xed wall, leave a 9.5
cm minimum space between the refrigerator and wall to allow the
door to swing open.
NOTE: This refrigerator is intended for use in a location where
the temperature ranges from a minimum of 10°C to a maximum
of 43°C. The preferred room temperature range for optimum
performance, which reduces electricity usage and provides
superior cooling, is between 15°C and 32°C. It is recommended
that you do not install the refrigerator near a heat source, such as
an oven or radiator.
Electrical Requirements
IMPORT
ANT: Installation and electrical connection must
be carried out by a qualied technician according to the
manufacturer’s instructions and in compliance with the local
safety regulations.
■ The refrigerator is designed to operate on a separate
220-240 V, 10 A, 50-60 Hz circuit.
■
Make sure the voltage specied on the rating plate
corr
esponds to that of your home.
■ It must be possible to disconnect the appliance from the
power
supply by unplugging it or by means of a main two pole
switch installed upstream of the socket.
■ If the supply cord is damaged, it must be r
eplaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
Before you move your refrigerator into its nal location, it is
important to make sure you have the proper electrical connection:
Recommended Earthing Method
220-240 V 50 Hz, 220 V 60 Hz, or 230/240 V 50 Hz AC only 10 A
fused and earthed electrical supply is required.
For Australia and New Zealand:
Your new appliance has been especially manufactured to meet all
Australian Standards and Conditions.
Some notations in the installation instructions may refer to
electrical requirements in other countries, so we draw your
particular attention to these specic notes.
Your appliance needs to be plugged into a 230/240 V 50 Hz AC
only 10 A earthed socket.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Type B
Type E and F
Type I
Type M
Type G
Type N
1.25 cm
9.5 cm
13
Electrical Requirements (Great Britain and Ireland only)
IMPORTANT: This refrigerator must be earthed.
Fuse Replacement
If the main lead of this refrigerator is tted with a BS1363A,
13 A fused plug, to replace a fuse in this type plug use an A.S.T.A.
approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13 A fuse into the fuse cover.
3. Reinsert both the fuse and its cover into the plug.
IMPORTANT: The fuse cover must be retted when changing a
fuse. If fuse cover is lost, the plug must not be used until a correct
replacement cover is tted. A correct replacement is identied by
the colour insert or colour “word” embossed on the base of the
plug. Replacement fuse covers are available at your local
electrical shop.
For the Republic of Ireland (only):
The information given in respect of Great Britain will frequently
apply, but a third type of plug and socket is also used, the 2-pin,
side earth type.
Socket/Plug (valid for both countries):
If the tted plug is not suitable for your socket, please contact
After-sales Service for further instruction. Please do not
attempt to change the plug yourself. This procedure needs
to be carried out by a qualied technician in compliance with
the manufacturer’s instructions and current standard safety
regulations.
Temperature
This refrigerator is designed for operation in places where the
temperature comes within the following ranges, according to
climatic class shown on the rating plate. The refrigerator may not
work properly if it is left for a long time at a temperature outside
the specied range.
NOTE: It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Climatic Class Amb. T. (°C) Amb. T. (°F)
SN From 10 to 32 From 50 to 90
N From 16 to 32 From 61 to 90
ST From 16 to 38 From 61 to 100
T From 16 to 43 From 61 to 110
A
A. Fuse cover
B. Fuse
B
14
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your door opening to see whether or not you need to r
emove refrigerator doors to move refrigerator into
your home. If door removal is necessary, see the following instructions.
IMPORTANT: If refrigerator was previously installed and you are moving it out of the home, turn refrigerator control off before you begin
removing the doors. Unplug refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather required tools and read all instructions before removing doors.
TOOLS NEEDED: 6 mm socket wrench, 5 mm socket wrench and #2 Phillips screwdriver.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Top Right Hinge Cover
A. T
op Hinge Cover scr
ews
B. Top Hinge Cover
A
B
Top Right Hinge
A. 5 mm socket scr
ews
A
A. Hinge
Middle Right Hinge
A
Top Left Hinge Cover
A. Top Hinge Cover scr
ews
B. Top Hinge Cover
A
B
A
Top Left Hinge
A. 5 mm socket screws
Middle Left Hinge
A. Hinge
A
Water Dispenser
Tubing Connection
A. Outer ring
A
Wiring Plug
15
Remove Refrigerator Doors
Remove Right-Hand Door
1. Unplug refrigerator or disconnect power.
2. Keep refrigerator doors closed until you are ready to lift them
free from the cabinet.
NOTE: Provide additional support for refrigerator door while the
hinges are being removed. Do not depend on the door gasket
magnets to hold the door in place while you are working.
3. Using a Phillips screwdriver, remove cover from top hinge.
4. Using 5 mm socket wrench, remove four screws from top
hinge and set aside.
5. Lift refrigerator door from the middle hinge pin. The top hinge
will come away with the door.
Remove Left-Hand Door
IMPORTANT: The wiring for UI run through left-hand door hinge,
so they must be disconnected before removing the door.
1. Using a Phillips screwdriver, remove cover from top hinge.
2. Disconnect two wiring plugs located on top of the door hinge.
■ Grasp each side of wiring plugs. With your left thumb,
press down to release the catch and pull the sections of
the plugs apart.
3. Disconnect the water dispenser tubing located on top of the
door hinge. Firmly pull up on the clasp. Then, pull the tubing
out of the fitting.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
WARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door.
Failure to do so can result in back or other injury.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
A. Top hinge cover screw
B. Top hinge cover
C. 5 mm socket screws
D. Top hinge
A
B
D
A. Top hinge cover screw
B. Top hinge cover
A
B
A. Wiring Plug
B. Ground (earth) connector
A
B
C
16
4. Using 5 mm socket wrench, remove four internal screws from
top hinge and set aside.
NOTE: Provide additional support for refrigerator door while
hinges are being removed. Do not depend on the door gasket
magnets to hold the door in place while you are working.
5. Lift refrigerator door from bottom hinge pin. The top hinge will
come away with door.
NOTE: It may not be necessary to remove bottom hinges and
brake feet assemblies to move the refrigerator through a doorway.
■ Only if necessary, use 6 mm socket wrench and #2 Phillips
screwdriver to remove middle hinge.
Replace Right-Hand Refrigerator Door
1. Set right-hand door onto middle hinge pin.
2. Insert top hinge pin into open hole in top of refrigerator door.
3. Using four 5 mm socket screws, fasten hinge to cabinet. Do
not tighten screws completely.
Replace Left-Hand Refrigerator Door
1. Set left-hand door onto middle hinge pin.
2. Using four 5 mm socket screws, fasten hinge to cabinet. Do
not tighten screws completely.
3. Reconnect electrical wiring.
■ Push together two sections of wiring plug.
■ Reconnect earth wire to hinge screw.
Final Steps
1. Completely tighten eight 5 mm socket screws.
2. Replace top hinge covers.
Remove and Replace Freezer/Flexi
Freeze Door
1. Keep freezer doors closed until you are ready to lift them free
from cabinet.
NOTE: Provide additional support for freezer door while hinges
are being removed. Do not depend on door gasket magnets to
hold door in place while you are working.
■ Using a #2 Phillips screwdriver and 6 mm socket wrench to
remove middle hinge from cabinet.
■ Lift freezer door from the bottom hinge pin.
A. 5 mm socket screws
B. Top Hinge
A
B
A. Middle hinge
A
A. Bottom hinge
A
17
Final Steps
1. Plug into an grounded (earthed) socket.
2. Return all removable parts and food to the drawers.
Refrigerator Levelling
1. Move refrigerator to its nal location.
2. Using hand, rotate the brake feet. Turn them counterclockwise
until the rollers are off the oor and both brake feet are snug
against the oor. This keeps refrigerator from rolling forward
when opening the doors.
IMPORTANT: If you need to make further adjustments
involving brake feet, you must turn both brake feet same
amount to keep the refrigerator level.
3. Use a level to make sure refrigerator is level from side to side
and front to back.
Water Supply Requirements
A cold water supply with water pressure between 20 psi and
145 psi (138 kPa and 1000 kPa) is required to operate the water
dispenser and ice maker. If you have questions about your water
pressure, call a licensed, qualied plumber.
NOTE: If the water pressure is less than what is required, the ow
of water from the water dispenser could decrease or ice cubes
could be hollow or irregular shaped.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out
of a reverse osmosis system and supplying the water inlet valve
of the refrigerator needs to be between 20 psi and 145 psi
(138 kPa and 1000 kPa).
If a reverse osmosis water ltration system is connected to
your home cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (276 to
414 kPa).
■ Check to see whether the sediment lter in the reverse
osmosis system is blocked. Replace the lter if necessary.
■ Allow the storage tank on the reverse osmosis system to rell
after heavy use. The tank capacity could be too small to keep
up with the requirements of the refrigerator.
NOTE: Faucet-mounted reverse osmosis systems are not
recommended.
■ If your refrigerator has a water lter, it may further reduce
the water pressure when used in conjunction with a reverse
osmosis system. Remove the water lter. See the “Water
Filtration System” section.
If you have questions about your water pressure, call a licensed,
qualied plumber.
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ Connect to potable water supply only.
■ Plumbing must be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
■ Copper and PEX tubing connections from the household
water line to the refrigerator are acceptable and will help
avoid off-taste or odor in your ice or water. Check for leaks.
If PEX tubing is used instead of copper, we recommend the
following: 7 ft (2.14 m) jacketed PEX, 5 ft (1.52 m) PEX, or
25 ft (7.62 m) PEX.
■ Install tubing only in areas where temperatures will remain
above freezing.
Tools Needed:
Gather the required tools and parts before starting installation.
■ Flat-blade screwdriver
■ 7/16" and 1/2" open-end wrenches or 2 adjustable wrenches
■ 1/4" nut driver
NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle
valve, which reduces water ow and clogs easier.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
A
A. Brake feet
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
18
Connect to Water Line
IMPORTANT: If you have turned the refrigerator on before the
water was connected, turn off the ice maker.
1. Unplug refrigerator or disconnect power.
2. Turn off main water supply. Turn on nearest faucet long
enough to reduce water pressure in the water line.
3. Use a 3/4-14" shut-off valve or equivalent. The refrigerator is
provided with a household supply line with the installation kit
that connects to the shut-off valve and to the refrigerator.
NOTE: Appliance is equipped with a water installation kit. To
assure proper connection to your water supply, use proper sealing
material in the connection. Check if connection is sealed properly
after some hours of operation.
4. Now you are ready to connect the copper tubing to the
shut-off valve. Use 1/4" (6.35 mm) O.D. (outside diameter)
soft copper tubing to connect the shut-off valve and the
refrigerator.
■ Ensure that you have the proper length needed for the job.
Be sure both ends of the copper tubing are cut square.
■ Slip compression sleeve and compression nut onto copper
tubing as shown. Insert end of tubing into outlet end squarely
as far as it will go. Screw compression nut onto outlet end
with adjustable wrench. Do not overtighten.
A. Compression sleeve
B. Compression nut
C. Copper tubing
A
C
B
5. Place the free end of the tubing into a container or sink and
turn on main water supply to ush out tubing until water is
clear. Turn off shut-off valve on the water pipe.
NOTE: Always drain the water line before making the nal
connection to the inlet of the water valve to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet, located
on the back of the refrigerator cabinet as shown. Leave a coil
of copper tubing to allow the refrigerator to be pulled out of
the cabinet or away from the wall for service.
Connect to Refrigerator
Follow the connection instructions specic to your model.
1. Remove plastic cap from water valve inlet port. Attach the
copper tubing to the valve inlet using a compression nut
and sleeve as shown. Tighten the compression nut. Do not
overtighten. Conrm copper tubing is secure by pulling on
copper tubing.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to
refrigerator cabinet with a “P” clamp.
A. Copper tubing
B. “P” clamp
C. Compression nut
D. Compression sleeve
A
B
C
D
3. Turn on water supply to refrigerator and check for leaks.
Correct any leaks.
4. If ice is desired, turn on the ice maker.
Note: Allow 24 hours to produce the rst batch of ice. Discard
the rst three batches of ice produced. Allow three days to
completely ll the ice storage bin.
A. Sleeve
B. Nut
A
B
C
D
C. Copper tubing (to refrigerator)
D. Household supply line
19
FILTERS AND ACCESSORIES
Water Filtration System
Replace and Install the Water Filter
The water lter should be replaced every 6 months based on
a ow rate of 0.50 gpm-0.60 gpm (1.89 lpm-2.27 lpm) that lters
200 gallons (757 L) of water.
To order a replacement lter, contact us. See the “Accessories”
section in the Use and Care Guide for information on ordering.
1. Push the water lter door to open, located bottom left of
refrigerator compartment.
2. Twist the water lter and turn 90° counterclockwise to unlock.
3. Pull the lter out of the housing.
Remove the water lter cap from the water lter being replaced.
4. Install the water lter cap onto the new lter. Be sure to align
the arrows so the groves in lter align with ribs in lter cap.
5. Insert the lter into the housing.
6. Twist the water lter and turn 90° clockwise until it locks into
place and the arrows are aligned.
7. Push the water lter door closed.
8. Reset the lter counter via user interface. See the procedure
to reset the lter in the User Control section.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
20
The W
ater Filter Status Lights
The W
ater Filter status lights will help you know when to change
your water lter.
n
ORDER FILTER (yellow) - It is almost time to change the
water lter. “Order Filter” display is ON all of the time but
OFF in Showroom mode.
n REPLACE FILTER (r
ed) - Replace the water lter. While you
are dispensing water, “Replace Filter” will blink 7 times and
an alert tone will sound 3 times.
NOTE: “REPLACE FILTER” will remain illuminated if the lter
is not reset on the user interface (UI).
n RESET FILTER - T
ouch "Filter Reset" button for 3 seconds to
reset water lter. The display will do a 3-second countdown,
then ash the icon and play a tone.
Replace and Install the Active Oxygen
It is recommended to replace the Active Oxygen every 3 years as
the ozone generate degrades over time, reducing its impact on
food preservation. At the beginning of life, it generates an average
of 0.06 ppm.
To order and replace the Active Oxygen, please contact us. See the
“Accessories” section for information on ordering.
Accessories
To or
der accessories, contact the dealer from whom you
purchased your refrigerator.
Assistance or Service
Before calling for assistance or service, please check the
"T
roubleshooting" section. It may save you the cost of a service
call. If you still need help, follow the instructions below.
If you need replacement parts
To locate factory-specied replacement parts in your area,
contact the dealer from whom you purchased your refrigerator.
Warranty
Contact the dealer from whom you purchased refrigerator for
warranty information.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You
can nd this information on the model and serial number label,
located on the inside wall of the fresh food compartment.
Dealer name
Serial number
Address
Phone number
Model number
Purchase date
Refer to www.hotpoint.eu to contact.
21
USING THE CONTROLS
The touch-activated controls are located on the left hand refrigerator door. The control panel includes information about various buttons
and indicators. Refrigerator and freezer temperature indicator shows last temperature set point.
1. Cubed Ice BUTTON & INDICATOR
2. Measured Fill BUTTON & INDICA
TOR
3. Crushed Ice BUTTON & INDICATOR
4. Dispense Water BUTTON & INDICA
TOR
5. Freezer Compartment BUTTON & INDICA
TOR
6. Freezer Mild Freeze Fast Chill INDICATORS
7. Convertible Z one BUTTON & INDICATOR
8. Wine, Veggies, Meat & Fish INDICA
TORS
9. Refrigerator Compartment BUTTON & INDICATOR
10. Freeze Shield (No Fr
eezer Burn) INDICATOR
11. Lock and Celsius/Fahrenheit BUTTON
12. Active Oxygen Indicator BUTTON & INDICATOR
13. Water Filter Reset BUTTON
14. Wi-Fi BUTTON & INDICATOR
15. Wi-Fi Error INDICA
TOR
16. Replace Water Filter INDICA
TOR
17. Replace Active Oxygen INDICATOR
18. Door Open INDICATOR
19. Lock INDICATOR
20. Fast Cool BUTTON & INDICATOR
21.
22.
Celsius/Fahrenheit INDICATOR
23.
Calibrate Fill INDICATOR
24.
Liters INDICATOR
25.
Fast Freeze BUTTON & INDICA
TOR
26.
Sound Off INDICA
TOR
27.
Ice maker Off INDICATOR
28.
Holiday Mode INDICATOR
Demo Mode INDICATOR
The Contr
ol Panel will automatically turn off after one minute of inactivity. To turn on the control panel, press any key.
Viewing and Adjusting Temperature Set Points
Adjusting Fresh Food and Freezer Compartment Temperature:
For your convenience, your refrigerator and freezer controls are
preset at the factory.
When you rst install your refrigerator, make sure that the
controls are still set to the recommended set points. The factory
recommended set points are
3°C for the refrigerator and -18°C for
the freezer.
Pressing Refrigerator or Freezer Temperature button will toggle
through temperature set points in Celsius (°C).
IMPORTANT:
■ Wait 24 hours befor
e you put food into refrigerator. If you add
food before refrigerator has cooled completely, your food may
spoil.
NOTE: Adjusting the set points to a colder-than
r
ecommended setting will not cool compartments any faster.
■ If the temperature is too warm or too cold in the r
efrigerator
or freezer, rst check the air vents to be sure they are not
blocked before adjusting the controls.
■ The recommended settings should be corr
ect for normal
household use. The controls are set correctly when milk or
juice is as cold as you like and when ice cream is rm.
NOTE: Areas such as a garage, basement or por
ch may have
higher humidity or extreme temperatures. You may need to
adjust the temperature away from the recommended settings
to accommodate for these conditions.
■ Wait at least 24 hours between adjustments. Recheck the
temperatur
es before other adjustments are made.
NOTE: To toggle the temperature between degrees Celsius and
Fahrenheit, touch and hold "Max Ice" and "Max cool" buttons for
3 seconds and the temperature display will change.
21
2 3
6
7 8
9 10 11 1312 14
4
1
5
18 17 16 1519
22
23
24
27 25
28
20
26
22
Convertible Zone Setting
Convertibility function allows you to toggle pr
eset temperatur
e
for Convertible Compartment. While toggling, the selected
temperatur
e displays in the user interface. Press and hold the
convertible zone temperature button for 3 seconds to change
between refrigerator and freezer presets.
Symbol Function Temperature
T
raditional Freezer: Food
alr
eady frozen and fresh food
for maximum 12 month
-16°C to -22°C
Mild Freezer: Food already
fr
ozen for maximum 1 month
-12°C
Soft Freezer: Food already
frozen for maximum 1 week
-7°C
Wine 10°C
Veggies 4°C
Meat and Fish 0°C
When adjusting temperature set points, use the following
chart as a guide:
CONDITION TEMPERA
TURE ADJUSTMENT
Refrigerator too cold Refrigerator setting 1° higher
Refrigerator too warm Refrigerator setting 1° lower
Fr
eezer too cold Fr
eezer setting 1° higher
Freezer too warm/
too little ice
Freezer setting 1° lower
Fast Cool
The Fast Cool feature assists with periods of high refrigerator
use, full grocery loads, or temporarily warm room temperatures.
When turning on the Fast cool, the refrigerator compartment
temperature will cool down faster than normal settings.
■ To turn on the Fast Cool feature, press and hold the
Refrigerator Temperature button
for 3 seconds. When
feature is activated, the Fast Cool icon will be illuminated. The
Fast Cool feature will remain on for 2 hours unless manually
turned off.
■ To manually turn off the Fast Cool feature, press and hold the
Refrigerator Temperature button
for 3 seconds. The Fast
Cool icon will turn off when feature is not activated.
■ Adjusting refrigerator temperature will automatically turn off
the Fast Cool feature.
Fast Freeze
The amount of fresh food (in kg) that can be frozen in 24 hours
is indicated on the appliance rating plate. When turning on the
Fast Freeze, the freezer compartment temperature will cool
down faster than normal settings.
■ Press Freezer Temperature button
for 3 seconds (until the
Fast Freeze Indicator lights up), 30 hours before placing fresh
food in the freezer. After placing fresh food in the freezer,
30 hours on Fast Freeze function is generally sufcient; After
50 hrs the fast freeze function automatically deactivates.
■ T
o manually turn off the Fast Freeze feature, press and hold
the Freezer Temperature button
for 3 seconds. The Fast
Freeze icon will turn off.
■ Adjusting the freezer temperature will automatically turn off
the Fast Freeze feature.
Holiday Mode
This mode is designed to avoid your appliance from wasting energy
during times when it's not in regular use (when you are on holiday
for example).
By selecting this function the temperature of fresh food
compartment will automatically be set to 12°C. This feature is not
applicable to the Freezer and variable temperature compartments.
■ To use the Holiday mode, press mode button until Holiday mode
indicator is lit on the display.
■ To exit the Holiday mode, press the mode button until no mode icon
is lit on the display.
■ Adjusting the refrigerator temperature will automatically turn off the
Holiday Mode feature.
IMPORTANT: If this mode is selected then all food and drinks
must be removed from fresh food compartment.
Sound ON-OFF
Press and hold “Filter Reset” and “Active Oxygen” buttons for 3
seconds to toggle the sound ON-OFF. If you turn on the sound, the
“Sound” icon will light up on the display.
Key Lock
■ Press and hold the Lock button for 3 seconds to activate lock
feature.
■ To deactivate lock, press and hold the Lock button for 3
seconds.
The lock feature will ignore all interaction with control panel and dispenser
pads until the user unlocks the control panel. This feature is meant to avoid
unintentional changing of settings.
Demo Mode
Active Oxygen
The refrigerator has a Ozone generator located in the center of
the air tower. The Active Oxygen can be enabled or disabled.
n Once the Active Oxygen Button light is on, press the button to
turn the Active Oxygen off. Toggle the button to enable/disable
the Active Oxygen.
The Active Oxygen expires in 3 years of usage. Once the 3 years life
is reached, the Active Oxygen icon will turn on. After changing the
Active Oxygen, the alarm can be reset.
n
Pressing the Active Oxygen reset button for 3 seconds will reset
the counter and turn off the Active Oxygen Replace Indicator
Additional Featur
es
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or
freezer drawer is open for 5 minutes and cooling is turned on. The alarm will
repeat every 2 minutes. Close all doors and drawer to turn it off.
NOTE: To mute the audible alarm while keeping the doors open, such as
while cleaning the inside of the refrigerator, touch any button on the control
panel. The alarm sound will be temporarily turned off, but the Door Ajar icon
will still be displayed on the dispenser control panel.
This mode is used when refrigerator is on display in a retail shop or if
you want to turn the cooling off and deactivate all other functions (except
interior lighting).
■ If you turn on Demo mode, the “Demo” icon will light up on the display.
■ Exit Demo mode by pressing and holding
the "Measured Fill" and "Water Filter Reset" button simultaneously for 3
seconds.
Freeze Shield Feature
This feature minimizes moisture migration from frozen food. This
feature will sub-cool the freezer compartment prior to defrost in
order to reduce temperature variation. This feature will be enabled
for a maximum of 2 hours prior to defrost.
23
Water Filter Reset and Indicator
Displays the status of the water lter
. To reset the lter, press
Water lter reset button for 3 seconds. After countdown, the icon
will blink 3 times and the lter reset operation is completed.
The Water Filter status lights on the internal controls will let you
know when to change your water lter.
n ORDER FILTER (Yellow): Order a replacement water lter.
n REPLACE FILTER (RED): Replace the water lter
. While
you are dispensing water, "Replace Filter" icon will ash
constantly from beginning to the end of dispensing. After 14
days without replacing the water lter, the "Replace Filter"
icon will blink 7 times and an alert tone will sound 3 times
at the end of dispensing. See the "Water Filtration System"
section.
NOTE: REPLACE FILTER will remain illuminated if a lter reset is
not done.
Lighting the Refrigerator
The refrigerator has an interior light that comes on any time door
is opened.
NOTE: The light is LED which does not need to be replaced. If the
LED does not illuminate when the door is opened, call service.
REFRIGERATOR CONNECTIVITY FEA
TURES
(ON SOME MODELS)
Wi-Fi connectivity allows your Smart Refrigerator to connect to the Internet and interact with the Hotpoint
®
app fr
om your smartphone
or mobile device. This connection opens up several Smart optio
ns to you — options intended to save you valuable time and energy.
Refer to the “Troubleshooting—Connected Models” section of this Use & Care Guide, check any connection instructions for your
specic router.
NOTE: Requires Wi-Fi and account creation. App features and functionality subject to change. Subject to Terms of Service available on
Hotpoint website.
SMART FEATURES
Smart Features help make your everyday a little more efcient
by letting you remotely monitor, manage, and maintain your
refrigerator.
Remote Temperatur
e Control
What it does: Allows you to control your r
efrigerator remotely
from your mobile device via the Hotpoint
®
app.
What it does for you: Lets you contr
ol temperatur
es in your
refrigerator, freezer, and temperature-controlled pantry remotely—
not just when you are standing in front of it.
Water Filter Status
What it does: Gives you a look at the life remaining for your water
lter befor
e replacement is needed. This allows you to reset the
lter.
What it does for you: Helps you be more efcient in planning
for ordering and replacing lters.
Auto Reorder App
What it does: Allows you to order replacement lters,
consumables, and accessories via the Hotpoint
®
app for
delivery directly to your home.
What it does for you:
Simplies ordering correct water and air
lters—no trips to the store searching for the correct lters.
Door Ajar Alert
What it does: Sends you a notication when one of the doors of
the refrigerator has been left open.
What it does for you:
Alerts you to door-open status so you
can close the door(s) or call home to ask someone else to close
door(s) before over-temperature situation arises.
Fast Cool
What it does: Allows you to control your refrigerator remotely
from your mobile device via the Hotpoint
®
app.
What it does for you: Lets you tur
n on/of
f Fast Cool options
remotely to make temperatures colder in the refrigerator in
anticipation of loading newly purchased grocery items. Lowers
internal temperatures for 24 hours.
Fast Fr
eeze
What it does:
Allows you to control your freezer remotely from
your mobile device via the Hotpoint
®
app.
What it does for you: Lets you turn on/of
f Fast Freeze remotely
to increase ice production. Reduces the set temperature to the
lowest possible setting for 24 hours to maximize ice production.
Freeze Shield
®
Mode Contr
ol
What it does:
Allows you to receive status of your refrigerator
remotely to your mobile device via the Hotpoint
®
app.
What it does for you: Informs you whether Freeze Shield
®
mode
is active in your refrigerator to reduce freezer burn and help frozen
items maintain their appearance and taste.
Holiday Mode
What it does: Allows the refrigerator to cool efciently and
save energy during holiday mode. Allows you to turn on and off
remotely from your mobile device via the Hotpoint
®
app.
What it does for you: Lets you tur
n on/of
f Holiday mode options
Remotely.
Ice Maker On/Off
What it does: Allows you to turn on and off the Ice maker in your
refrigerator remotely on your mobile device via the Hotpoint
®
app.
What it does for you: Lets you turn on/of
f your Ice maker
remotely.
Lock Mode
What it does: Allows you to lock and unlock the user interface
on your refrigerator remotely on your mobile device via the
Hotpoint
®
app.
What it does for you: Lets you lock and unlock the user
interface r
emotely for easy cleaning and or to avoid unintentional
dispensing by small childr
en or pets.
GET STARTED
To connect your new refrigerator to internet, please download
Hotpoint Home Net App, create an account and then follow
the in App instructions on how to connect your appliance.
Check the Hotpoint
®
app frequently for additional information
and featur
es.
Requires Wi-Fi and account creation. App features and
functionality subject to change. Subject to Terms of Service
available on Hotpoint website and inside the App. Data rates
may apply.
24
CONNECTIVITY SETUP
(ON SOME MODELS)
IMPORTANT: Proper installation of your refrigerator prior to use is your responsibility. Be sure to read and follow the User Instructions
that came with your refrigerator.
Automatic Set-Up Instructions—Wi-Fi Protected Setup (WPS)
You will need:
n A home wireless r
outer capable of WPS. The router should
be ON and have a live Internet connection.
NOTE: Router needs to be 2.4 GHz. Refrigerator shall not be able
to connect to 5 Ghz
n The Smart Appliance Identication Number (SAID) from your
r
efrigerator. This is located on a sticker on the front side of the
right-hand hinge cover of the refrigerator.
NOTE: If your home wireless router is not equipped with a WPS
button, please check the user manual of your router to conrm
if it is WPS capable. If not, alternate set-up instructions are
.
Setup router
Press the WPS button on the router. An indicator light will
begin blinking.
HELPFUL TIP: The WPS function on your router is active
for 2 minutes. Complete the next step within that timeframe
or you will need to reinitiate WPS.
Setup refrigerator (time-sensitive step)
Press and hold Connect button for 3 seconds on Home screen.
The Wi-Fi status indicator ( ) on the refrigerator control panel will
blink slowly while your refrigerator and router attempt to connect.
If the connection is successful, the Wi-Fi status indicator will
come on and remain lit.
If Your Refrigerator Doesn’
t Connect:
If your refrigerator and router fail to connect after 2 minutes,
the Wi-Fi status indicator will blink rapidly for 5 seconds
and then turn off. Refer to the “Troubleshooting—Connected
Models” section of this Use & Care Guide, check any connection
instructions for your specic router, and refer to alternate
instructions in the mobile App.
.
NOTE: If this is your rst Smart Appliance, you will need to
download the Hotpoint
®
app and create an online user account.
If you alr
eady have the app and a user account, please skip
ahead to Step 4 “Register your refrigerator in your user account.”
To disconnect Wi-Fi, press and hold Connect button for more
than 15 seconds, the (
) icon will turn of
f, indicating that you have
disabled the Wi-Fi radio.
To reconnect Wi-Fi, press and hold Connect button for 3 seconds
on the Home screen.
The Wi-Fi status indicator (
) on the refrigerator contr
ol panel will
blink slowly while your refrigerator and router attempt to connect.
If the connection is successful, the Wi-Fi status indicator will
come on and remain lit.
To disconnect your refrigerator from your router, press and hold
CONNECT for more than 15 seconds. The (
) icons will turn of
f,
indicating that your refrigerator is completely disconnected from
Wi-Fi and your router.
To re-connect your refrigerator to your router and reconnect Wi-Fi,
press and hold CONNECT for 3 seconds on the Home screen.
The Wi-Fi status indicator (
) on the refrigerator contr
ol panel will
blink slowly while your refrigerator and router attempt to connect.
If the connection is successful, the Wi-Fi status indicator will
come on and remain lit.
Press the WPS button on the router. An indicator light will begin
blinking.
HELPFUL TIP: The WPS function on your router is active for 2
minutes. Complete the next step within that time-frame or you will
need to re-initiate WPS.
Download Hotpoint
®
app and set up user account
From your mobile device, smartphone or tablet, go to the App
Once installed, tap the Hotpoint
®
app icon to open the app.
You will be guided thr
ough the steps to set up a user account.
The app will make sure to get the necessary personal and home
information as well as information about your energy company.
available in the app.
store and download and install Hotpoint Home Net App.
25
Register your refrigerator in your user account
Registering your r
efrigerator in your account is a necessary step
in order for you to take full advantage of the Smart features. When
prompted by the app, enter the SAID (case sensitive), which can
be found on a sticker on the front side of the right hand hinge
cover of the refrigerator.
My Smart Appliance ID# is:
n The Wi-Fi status indicator on the refrigerator contr
ol panel
will blink slowly while your refrigerator and router attempt to
connect.
n Note that this blinking only applies to rst-time registration
after pr
ovisioning. No blinking behavior for automatic
reconnection after a connection is established.
n Once you’ve connected your refrigerator to your home
Wi-Fi network, it will remain linked even if the power goes out,
you move the appliance, or if you put it in storage for
a while.
n If you r
eplace your wir
eless router (or get a different
Smart refrigerator), you will need to repeat this connectivity
set-up process.
Water and Ice Dispensers
IMPORT
ANT:
n
Allow 3 hours for the refrigerator to cool down and chill water
.
n
Allow 24 hours to pr
oduce the rst batch of ice. Discar
d the
rst 3 batches of ice produced.
n The dispensing system will not operate if the left-hand
refrigerator door is open.
Flush the W
ater System
Air in the water dispensing system can cause the water dispenser
to drip. After connecting the refrigerator to a water source or
replacing the water lter, ush the water system.
Flushing the water dispensing system forces air from the water
line and lter and prepares the water lter for use. Additional
ushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
1. Using a sturdy container
, depress and hold the water
dispenser paddle for 5 seconds.
2. Release the dispenser paddle for 5 seconds. Repeat steps
1 and 2 until water begins to ow.
3. Once water begins to ow, continue depr
essing and releasing
the dispenser pad (5 seconds on, 5 seconds off) until a total
of 3 gal. (12 L) has been dispensed.
Calibrate Measured Fill
Household water pressure may affect the accuracy of the
Measured Fill feature. So, for optimum performance of your
water dispenser, you must rst calibrate Measured Fill.
IMPORTANT:
n
Flush the water system before calibrating Measur
ed Fill.
n For best results, calibration should be performed when water
is not being used in the house.
The Smart Appliance
Identication Number
(SAID) is located on
a sticker on the front
side of the right-hand
hinge cover of the
refrigerator
.
A
B
A. Water dispenser paddle
B. Ice dispenser paddle
Note: During product registration, mobile phone and appliance
have to be connected to the same Wi-Fi network
26
1. Place a sturdy measuring cup (1-cup [0.2 L] size) on the
dispenser tray centered in front of the ice/water dispenser
paddle.
NOTE: Depending on your model, a measuring cup may be
provided.
Ensure that you do not have any Measured Fill preset selected.
2. Touch and hold the Measured Fill button for 3 seconds
to enter into Calibration mode. The Calibration icon and
Measured Fill icon will illuminate and remain lit while the
Measured Fill featur
e is being calibrated.
NOTE: You may touch MEASURED FILL to exit at any time in
Calibration mode. The Calibration and Measured Fill icons will
disappear.
3. Press and hold the water dispenser paddle, as needed, to
dispense water to the 1-cup ll line in the measuring cup.
NOTE: If overlling or spilling occurs, discard the water and
restart the calibration pr
ocess.
4. When 1 cup of water has been correctly dispensed into
the measuring cup, touch MEASURED FILL to conrm the
calibration.
5. When Measured Fill calibration has been conrmed, the
Calibration icon will disappear and the display will return
to the home screen.
Dispensing
Touch CUBED ICE or CRUSHED ICE for your ice selection.
NOTES:
n For crushed ice, cubes are crushed before being dispensed.
This may cause a slight delay when dispensing crushed ice.
Noise from the ice crusher is normal and pieces of ice may
vary in size.
n
When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the rst cubes.
Dispensing Water
IMPORTANT
:
n Dispense at least 1 qt (1 L) of water every week to maintain
a fresh supply.
n If the ow of water from the dispenser decreases, it could
be caused by low water pressure.
n With the water filter removed, dispense 1 cup (0.2 L)
of water. If 1 cup (0.2 L) of water is dispensed in
8 seconds or less, the water pressure to the refrigerator
meets the minimum requirement.
n If it takes longer than 8 seconds to dispense 1 cup
(0.2 L) of water, the water pressure to the refrigerator is
lower than recommended. See the “Water Supply
Requirements” and “Troubleshooting” sections for
suggestions.
To Dispense Water - Standard:
1. Press a sturdy glass against the water dispenser paddle.
2. Remove the glass to stop dispensing.
NOTE: The Dispense Water button does not enable standard
dispensing. It only functions in Measured Fill mode.
To Dispense W
ater - Measured Fill:
Measured Fill allows you to dispense a specied amount
of water with the touch of a few buttons.
1.Put a sturdy glass under water spout. Touch
MEASURED FILL to activate.
NOTE: The amount of water you select will be dispensed.
Make sure the container can hold the entire volume. If ice
is in the container, you may need to adjust your selection.
2.Touch MEASURED FILL to turn on, then touch to select
8 oz (0.2 L), 16 oz (0.5 L), or 32 oz (1L). Touch the fourth time
to exit Measured Fill display.
3.Touch DISPENSE WATER (center button) or press paddle and
the selected amount of water will be dispensed.
NOTES:
n The Measured Fill dispenser will automatically time out after
1 minute of inactivity.
n You can rell several glasses with the same measurement by
continuing to touch DISPENSE WA
TER (center button) after
each glass ll.
Measured Fill options are listed in the following chart:
Units
Ounces 8 16
32
Cups 1 2
4
Liters 0.2 0.5
1
NOTE: Most coffee cups (commonly 4 to 6 oz [118 to 177 mL]
per cup) are not the same size as a measuring cup (8 oz [0.2
L]). You may need to recalibrate Measured Fill to underfill or to
avoid unintentionally overfilling coffee cups.
4. Dispense water.
NOTE: While dispensing water, the ow of water will
automatically stop once the desired volume has been
dispensed.
n Press a sturdy glass against the dispenser paddle below
the water spout.
OR
n Place the glass below the water spout and touch
DISPENSE WATER for hands-free dispensing.
5. To pause dispensing before the selected volume has been
dispensed, touch DISPENSE WATER a second time or touch
the water dispenser paddle. Touch DISPENSE W
ATER or
paddle again to resume dispensing remaining amount.
NOTE: If you stop dispensing before the desired volume has
been dispensed, the display will turn off after 1 minute. If you
have not resumed by then, it will reset back to the original
amount.
6. To select a new volume or start dispensing the same volume
again, you must rst nish dispensing the selected volume or
turn off the Measured Fill featur
e (either by waiting 1 minute,
so it will automatically turn off, or by touching CUBED ICE
or CRUSHED ICE to manually turn it off), and then select
Measured Fill again.
A
B
C
A. Water dispenser paddle
B. Ice dispenser paddle
C. Measuring cup (1 cup)
27
REFRIGERATOR USE
Opening and Closing Doors
There ar
e two fresh food compartment doors. The doors can
be opened and closed either separately or together. There is a
vertically hinged seal on left refrigerator door.
■ When left-side door is opened, hinged seal automatically folds
inward so that it is out of the way
.
■ When both doors are closed, the hinged seal automatically
forms a seal between two doors.
NOTE: When closing the door, the hinged seal should be in
correct position (be bent inside). Otherwise it will hit the right door
or the xing shaft.
The fresh food compartment door switch is located in top left and
right hinge cover.
■ For Freezer and Convertible Z one, door switch is located in
the bottom mullion.
■ The door switch uses magnet to sense door opening/closing.
■ Ensure ther
e are no magnet or electronic devices (Speaker,
Coolvox
®
etc.) within 7.62 cm of the hinge cap.
NOTE: The light will not turn on if door opening is not detected.
Shelf Height Adjustment
Shelf height can be adjusted by changing its location from bottom
support to upper support and vice versa.
■ Open right side door and left side door till 130º.
The Ice Dispenser
IMPORT
ANT:
n If the ice cubes are hollow or have an irr
egular shape, it could
be because of low water pressure. See the “Water Supply
Requirements” section.
n Ice travels from the ice storage bin thr
ough the dispenser
chute to the dispenser. To turn off the ice maker, see the
“Ice Maker and Storage Bin” section.
n The dispenser may continue to make noise and ice may
continue to dispense for several seconds after r
eleasing
the dispenser button or paddle.
To Clean the Ice Dispenser Chute:
Humidity causes ice to naturally clump together. Ice particles can
build up until the ice dispenser chute becomes blocked.
If ice is not dispensed regularly, it may be necessary to empty the
ice storage bin and clean the ice delivery chute, the ice storage
bin, and the area beneath the storage bin every 2 weeks.
n
If necessary, r
emove the ice clogging the storage bin and
delivery chute using a plastic utensil.
n Clean the ice delivery chute and the bottom of the ice storage
bin using a warm, damp cloth, and then dry thoroughly
.
To Dispense Ice - Paddle Dispensing
1. Select the desired type of ice by pr
essing CUBED ICE or
CRUSHED ICE.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
2. Press a stur
dy glass against the dispenser paddle. Hold the
glass close to the dispenser opening, so ice does not fall
outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to
the paddle to activate the ice dispenser. Pressing hard will not
make the ice dispense faster or in greater quantities.
A. Hinged seal
A
A. Hinge cover
130°
130°
A
28
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds after
removing the glass from the dispenser paddle. The dispenser may
continue to make noise for a few seconds after dispensing.
The Dispenser Drip Tray
The drip tray can be removed for cleaning. Start the following
steps from the pulled in position.
n
Lift up on the front edge of the tray and pull forwar
d to
remove.
n Pull the tray out angled to the top front dir
ection.
To install it back follow the two steps below.
n Position the tray horizontally on the rails with some space at
the r
ear part.
n Push downward and pull towar
ds you to engage to the rail.
The drip tray can be pulled out to accommodate larger containers
for measured ll.
The Dispenser Light
1. When you use the dispenser, the light will automatically
turn on.
2. The dispenser light also serves as an automatic night light.
Once the ambient light in the room is reduced, the auto
sensor will cause the dispenser light to illuminate.
Ice Maker and Storage Bin
IMPORT
ANT: To avoid low ice production and poor quality ice,
ush the water system before turning on the ice maker. See the
“Water Dispenser” section.
n Following installation, allow 24 hours to produce the rst
batch of ice. Discar
d the rst 3 batches of ice produced.
Allow 2 to 3 days to ll the ice storage bin.
n The quality of your ice will be only as good as the quality of
the water supplied to your ice maker
. A
void connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker lead to poor
quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well-
maintained.
n If the ice in the storage bin clumps together, br
eak up ice
using a plastic utensil and discard. Do not use anything sharp
to break up the ice. This can cause damage to the ice bin and
the dispenser mechanism.
n Do not store anything in the ice storage bin.
Style 1 - Ice Maker in the Refrigerator
The ice maker is located on the left door behind the bins. Ice
cubes ar
e ejected into the ice storage bin located on the left-hand
refrigerator door.
Remove and Replace the Ice Storage Bin
To open the Ice Maker box, pull the ice maker door lever until the
door releases.
n Remove the ice storage bin by inserting your ngers into the
hole at the base of the bin and pulling the latch to release the
bin fr
om the compartment. Lift the storage bin up and pull it
straight out.
n Replace the storage bin inside the ice compartment and push
down to make sur
e it is rmly in place.
Ice Pr
oduction Rate
n Your ice maker should produce approximately 3.5 lbs (1.6 kg)
of ice per day under normal operation.
Turn the Ice Maker On/Off
n To turn the ice maker on, press and hold “Crush” and
“Cubed” buttons on the display. The “Ice maker off” indicator
will blink 3 times and turn off.
n To manually tur
n the ice maker off, press and hold “Ice maker
off” button on the display. The “Ice maker off” indicator will
blink 3 times and remain lit on the display screen.
NOTES:
n Your ice maker has an automatic shutof
f. The sensor will
automatically stop ice production if the storage bin is full or
the door is open. The control will remain in the On position.
29
SHELVES, BINS, AND DRAWERS
Shelves and Shelf Frames
The shelves in your refrigerator are adjustable to meet your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to t different heights of items will make
nding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open and save energy.
Shelf Height Adjustment
Shelf height can be adjusted by changing the adjustable shelf
mounts between their vertical and horizontal positions.
1. Carefully lift the shelf off the shelf mounts and turn the ipper
to the desired orientation.
2. Repeat for remaining shelf mounts.
3. Apply pressure to the top of the shelf to ensure the shelf is
properly seated on the shelf mounts.
NOTES:
n You will need to remove middle shelf rst before removing
top shelf.
4. Remove the bottom shelf by lifting it up and out of the
shelf supports. Then pull the shelf forward and tilt up to a
vertical position. Turn the shelf at an angle and pull out of
the refrigerator.
5. Replace the bottom shelf by putting the shelf in the
refrigerator at an angle with the shelf up. Lift the front of the
shelf down and in until rear shelf drops into the shelf supports.
Lower the front of the shelf and make sure that
the shelf is in position.
Pull out platter Removal
To remove and replace pull-out platter:
NOTE: Refrigerator doors will need to be removed to remove Pull
out platter. See the “Remove and Replace Refrigerator Doors”
section for more information.
1. Pull the pull-out platter to the fully open position or when
it stops.
2. Locate the pull-out platter retention clips on both sides.
These are in the side under the pull-out platter.
3. Push the clip up from the bottom with your nger.
4. After both clips have been disengaged, carefully remove
the pull-out platter toward the front of the refrigerator.
Crisper Drawers
To remove and replace the drawers:
1. Grasp the handle at the bottom of the drawer and slide the
drawer straight out to the stop. Lift the drawer off the bottom
guide.
2. Replace the drawer by placing it on the bottom drawer guide
and pushing it past the drawer stop into position.
Refrigerator Door Bins
The bins on your refrigerator door are adjustable to meet your
individual storage needs. The bins make it easy to customize door
storage to hold gallon containers.
Door Bin Divider (on some models)
This divider ts in the door bin to divide the bin and elevate
smaller items at the back of the bin.
30
Freezer Storage Compartments
Easy Access Tray
Easy Access tray is useful to easily access fr
equently used
products, freeze or simply store leftovers or small items.
Freezer Drawers
Fast Freeze compartment
■
Use this drawers to freeze a bigger amount of fr
esh or cooked
food (in the best or in the fastest way).
■ Fast Freeze option allows you to stor
e all your frozen food
safely and transparently.
NOTE: Freezer temperature might be cooled down to be same as
Flexible Freezer Compartment temperature, when Freezer set to
warmer than Flexible Freezer compartment.
Convertible Zone
n
Use this drawers to freeze a bigger amount of fr
esh or cooked
food (in the best or in the fastest way)
n
Use Convertible Z one to store all kinds of food in the ideal
preservation environment. Adjusting the settings it can be
used to store wine (10°C), fruits and veggies (4°C), Meat
and sh (0°C), weekly meals (-7°C), ice cream and desserts
(-12°C) and hard freeze food (-16°C or less).
Refrigerator Door Bins
The bins on your refrigerator door are removable to meet your
individual storage needs.
For maximum freezer capacity, you may remove the freezer
drawer to expose the freezer shelf.
To remove the upper drawer:
1. Grasp handle of the drawer and slide drawer straight out to
the stop. Lift drawer of
f the bottom guide.
2. Replace/putting back drawer stop into position.
Easy Access Tray
Fast Freeze
Drawers
Convertible Z one
Drawers
31
REFRIGERATOR CARE
Cleaning
All of the Refrigerator, Freezer and Convertible Z one sections
defr
ost automatically
. However, clean all the sections about once
a month to avoid build-up of odours. Wipe up spills immediately.
Exterior Cleaning
Please see the exterior cleaning information specic to your
model.
Fingerprint-Resistant Stainless
IMPORTANT:
■ Avoid exposing stainless steel appliances to caustic or
corr
osive elements such as high-salt, high-moisture, or high-
humidity environments. Damage due to exposure to these
elements is not covered under the warranty.
DO USE DO NOT USE
Soft, clean cloth
Abrasive cloths
Paper towels or newsprint
Steel-wool pads
Warm, soapy water with
a mild deter
gent
Abrasive powders or liquids
Window sprays
Ammonia
Acidic or vinegar-based cleaners
Oven cleaners
Flammable uids
NOTES:
■ If unintentional contact does occur, clean plastic part with a
sponge and mild deter
gent in warm water. Dry thoroughly with
a soft cloth.
■ Just because a cleaner is a liquid does not mean it is non-
abrasive. Many liquid cleansers formulated to be gentle on tile
and smooth surfaces still damage stainless steel.
■ Citric acid permanently discolours stainless steel.
■ To avoid damaging the nish of your stainless steel
r
efrigerator:
Do not allow these substances to remain on the nish:
Mustard Citrus-based sauces
Tomato juice Citrus-based products
Marinara sauce
Interior Cleaning
IMPORT
ANT: Refrigerator shelves with under-shelf, LED lighting
are not dishwasher safe.
1. Unplug refrigerator or disconnect power
.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thor
oughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, ammable uids, cleaning waxes,
concentrated detergents, bleaches, or cleansers containing
petr
oleum products on plastic parts, interior and door liners,
or gaskets.
3. Plug in refrigerator or r
econnect power.
Condenser
This refrigerator has skin condenser on both sides of refrigerator.
It is normal to feel warm on the sides.
Lights
The lights in both the fresh food and fr
eezer compartments are
LEDs which do not need to be replaced. If the lights do not
illuminate when the door is opened, contact the dealer from
whom you purchased your refrigerator.
Holiday and Moving Care
Holidays
If You Choose to Leave the Refrigerator On While Y
ou’re
Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply
, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, tur
n off the ice maker.
■ Press the switch to Of
f (O) for the door ice maker.
4. Empty the ice bin.
If You Choose to T
urn Off the Refrigerator Before You Leave:
NOTE: Put refrigerator in Demo Mode while on Holiday. See the
“Using the Controls” section.
1. Remove all food from the r
efrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off water supply to the ice maker at least 1 day ahead
of time.
■
When last load of ice drops, pr
ess the switch to Off
(O) for display to be unlit on the top inside of the
refrigerator, depending on your model.
3. Empty ice bin.
4. Turn off temperature controls. See the “Using the Controls”
section.
5. Clean refrigerator
, wipe it and dry well.
6. Tape rubber or wood blocks to the tops of both doors to pr
op
them open far enough for air to get in. This stops odours and
mould from building up.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
32
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off water supply to the ice maker at least 1 day ahead
of time.
■ Disconnect water line from the back of the refrigerator.
■ When last load of ice drops, press the switch to Off (O)
either on the ice maker or the control, depending on your
model.
2. Remove all food from refrigerator and pack all frozen food in
dry ice.
3. Empty ice bin.
4. Unplug refrigerator.
5. Clean, wipe and dry thoroughly.
6. Take out all removable parts, wrap them well and tape them
together so they don’t shift and rattle during the move.
7. Depending on the model, raise the front of the refrigerator so
it rolls more easily or raise the levelling screws so they do not
scrape the oor. See the “Adjust the Doors” or “Refrigerator
Levelling and Door Closing” sections.
8. Tape doors closed and tape the power cable to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
33
TROUBLESHOOTING - CONNECTED MODELS
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual.
Please include a daytime phone number in your correspondence.
Connection Status Control Panel Indicator Lights
Refrigerator is not connected. Wi-Fi White icons ar
e both OFF.
Refrigerator is attempting to connect to home Wi-Fi router. Wi-Fi White icon is blinking fast.
Refrigerator connected to home Wi-Fi router and is attempting to
connect to Hotpoint Cloud.
Wi-Fi White icon is blinking slowly.
Wi-Fi Orange icon is ON.
Refrigerator is connected to home Wi-Fi router, but not connected to the
Hotpoint cloud.
Hotpoint
®
app does not work.
Wi-Fi White icon is blinking slowly.
Wi-Fi Orange icon is ON.
Refrigerator is connected to home Wi-Fi r
outer and the Wi-Fi icon is ON.
Hotpoint
®
app works.
Wi-Fi White icon is ON.
Refrigerator is connected to home Wi-Fi router and the Wi-Fi icon is ON.
Refrigerator is in the pr
ocess of a software update.
Hotpoint
®
app works.
Wi-Fi White icon is ON and ashing continuously while
softwar
e updates.
If you experience Possible Causes Solution
Refrigerator is not connected to home
Wi-Fi router
. (Wi-Fi icon is OFF.)
The refrigerator may be in Standby
mode.
Touch and hold Connect button together for
3 seconds to see the Wi-Fi icon blinking, then
lights are ON solid. All indicator lights are OFF
when in Standby mode.
The refrigerator has never been
connected to the home Wi-Fi router.
See the “Connectivity Setup” section.
Lost connection to home Wi-Fi router . Check whether the router is ON and working
with other computers or devices in the home
(able to access the Internet).
Weak signal strength or signal
interference between the refrigerator and
router.
Try to place the wireless router closer to the
refrigerator. It may be necessary to install a
Wi-Fi range extender.
The refrigerator is already connected to
another WiFi Router.
See the “Connectivity Setup” section to
disconnect the Refrigerator from the Wi
router and try reconnecting again.
Wi-Fi icon does not light at all after
touching and holding CONNECT.
Something may be wrong with the
refrigerator.
Unplug or disconnect refrigerator power for
30 seconds. Return power. Repeat Wi-Fi
connecting process.
Verify that the refrigerator operates correctly,
except for not being able to connect. Call for
possible additional troubleshooting.
Refrigerator is connected to home Wi-Fi
router, but Hotpoint
®
app does not work.
Connection to the Hotpoint
®
app may
be unavailable.
Check Internet.
User account has not been pr
operly
set up or the refrigerator has not been
registered in an account.
See the “Connectivity Setup” section or the
Hotpoint
®
app directly for account setup and
r
efrigerator registration instructions.
Verify that the refrigerator is paired with your
account in the app.
Verify correct email address, mobile number,
and notication preferences.
Router is not connected to Internet. Check other devices connected to Internet
through same router.
Check other devices connected to
Internet through same router.
Wi-Fi disconnected. Touch and hold Connect button for 3 seconds
to enable Wi-Fi. Power off service breaker for
30 or more seconds, power back on, and then
use alternate set-up instructions available in
the Hotpoint mobile App.
34
TROUBLESHOOTING
If you experience Possible Causes Solution
Refrigerator Operation
The refrigerator will not
operate.
Check electrical supply. Plug the power cable into an earthed socket.
Do not use an extension cable.
Make sure there is power to the socket. Plug in a lamp to see if
the socket is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check controls. Make sure the controls are turned on. See the “Using the
Controls” section.
New installation. Allow 24 hours following installation for refrigerator to cool
completely.
NOTE: Adjusting the temperature controls to the coldest setting
will not cool either compartment more quickly.
Refrigerator control is in Demo mode
(on some models).
If refrigerator is in Demo mode, cooling is turned off and
“Demo” will be illuminated on the control panel. See the “Using
the Controls” section for more information.
The motor seems to run
too much.
High-efciency compressor and fans. Larger, more efcient refrigerators run longer at lower, more
energy efcient speeds.
The room or outdoor temperature is
hot.
It is normal for refrigerator to work longer under these
conditions. For optimum performance, place refrigerator in an
indoor, temperature-controlled environment. See the “Location
Requirements” section.
A large amount of warm food has
been recently added.
Warm food will cause refrigerator to run longer until the air cools
to the desired temperature.
The door(s) are opened too frequently
or for too long.
Warm air entering refrigerator causes it to run more. Open the
door less often.
The refrigerator door or freezer drawer
is open.
Make sure refrigerator is level. See the “Refrigerator Levelling
and Door Closing” section. Keep food and containers from
blocking the door.
The refrigerator control is set too cold. Adjust refrigerator control to a less-cold setting until the
refrigerator temperature is as desired.
The door or drawer gasket is dirty,
worn, or cracked.
Clean or change the gasket. Leaks in the door seal will
cause refrigerator to run longer in order to maintain desired
temperatures.
First try the solutions suggested here to possibly avoid a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
35
TROUBLESHOOTING
If you experience Possible Causes Solution
The lights do not work. Your refrigerator is equipped with
LED lighting which does not need
to be replaced.
If there is power to the refrigerator and the lights do not
illuminate when a door or drawer is opened, call for service
or assistance.
Doors have been open longer than
10 minutes.
Close the doors and drawer to reset and open to resume
lighted task.
The door switch is not sensing the
door opening.
Ensure there are no magnets or electronic devices within 7.6
cm (3") of the hinge cover.
The Temperature Control UI does
not turn on.
The Temperature Control UI went
to sleep.
Press any button on the UI to wake up the The Temperature
Control UI.
The Temperature Control UI
buttons are not working well.
Try cycling power on the refrigerator to make the buttons
reset. If problem continuous, call for service or assistance.
The Temperature Control UI is not
receiving power.
Check the wiring harness at the door hinge.
Unable to adjust setting on The
Temperature Control UI.
Door is open and Door ajar alarm is
activated.
Close the door.
Unusual Noise
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal sounds.”
Below are listed some normal sounds with explanations.
The refrigerator seems noisy. The compressor in your new
refrigerator regulates temperature
more efciently while using less
energy and operates quietly.
Due to this reduction in operating noise, you may notice
unfamiliar noises that are normal.
Sound of the compressor running
longer than expected.
High-efciency compressor and
fans.
Larger, more-efcient refrigerators run longer at lower, more
energy efcient speeds.
Pulsating/Whirring Fans/compressor adjusting to
optimize performance during
normal compressor operation.
This is normal.
Popping Contraction/expansion of inside
walls, especially during initial cool
down.
This is normal.
Hissing/Dripping Flow of refrigerant or ow of oil in
the compressor.
This is normal.
Vibration The refrigerator may not be steady. Adjust the levelling screws and lower the levelling foot rmly
against the oor. See the “Refrigerator Levelling and Door
Closing” section.
Sizzling Water dripping on the heater during
Defrost cycle.
This is normal.
Water running/Gurgling May be heard when ice melts
during the Defrost cycle and water
runs into the drain pan.
This is normal.
First try the solutions suggested here to possibly avoid a service call.
36
TROUBLESHOOTING
If you experience Possible Causes Solution
Temperature and Moisture
Temperature is too warm. The refrigerator has just been
installed.
Allow 24 hours following installation for refrigerator to cool
completely.
The controls are not set
correctly for the surrounding
conditions.
Adjust the controls a setting colder. Check the temperature in 24
hours. See the “Using the Controls” section.
The door(s) are opened often
or not closed completely.
Allows warm air to enter
refrigerator.
Minimize door openings and keep doors fully closed.
A large load of food was
recently added.
Allow several hours for refrigerator to return to normal temperature.
Demo mode is on. Turn off the Demo mode. See the "Using the Control" section.
Holiday mode is on. Turn off the Holiday mode. See the "Using the Control" section.
Temperature is too cold in the
refrigerator/crisper.
The refrigerator air vent(s)
are blocked.
If the air vent located in the middle rear of the fresh food
compartment is blocked by items placed directly in front of it, the
refrigerator will get too cold. Move items away from the air vent.
The controls are not set
correctly for the surrounding
conditions.
Adjust the controls a setting warmer. Check the temperature in 24
hours. See the “Using the Controls” section.
Temperature is too cold in the
temperature controlled drawer.
The control is not set
correctly for the items stored
in drawer.
Adjust the temperature setting. See the “Using the Controls” in the
“Refrigerator Use” section.
There is interior moisture build-
up.
NOTE: Some moisture build-up
is normal.
The room is humid. A humid environment contributes to moisture build-up.
The door(s) are opened often
or not closed completely.
Allows humid air to enter the
refrigerator.
Minimize door openings and close doors completely.
The door(s) are blocked
open.
Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Storing liquid in open
containers.
This adds humidity to refrigerator interior. Keep all containers tightly
covered.
There is frost/ice build-up in the
freezer compartment.
The door is opened often or
left open.
Minimize door openings and close drawer completely after use.
The door has poor door seal. Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
Temperature controls are not
set correctly.
See the “Using the Controls” section for recommended
temperature settings.
First try the solutions suggested here to possibly avoid a service call.
37
TROUBLESHOOTING
If you experience Possible Causes Solution
Ice and Water
The ice maker is not pr
oducing ice or is not
producing enough ice.
The refrigerator is not connected to a water
supply or the water supply shut-off valve is
not turned on.
Connect refrigerator to water supply and
turn water shut-off valve to fully open.
There is a kink in the water source line. A kink in the line can reduce water ow.
Straighten the water source line.
The ice maker is not turned on. Make sure the ice maker is ON. See the
“Ice Maker and Storage Bin” section.
The refrigerator has just been installed. Wait 24 hours after ice maker installation
for ice production to begin. Wait 3 days for
full ice production.
The refrigerator door is not closed
completely.
Close the door rmly. If it does not close
completely, see “The doors will not close
completely” in this table.
A large amount of ice was recently
removed.
Allow sufcient time for ice maker to
produce more ice. See the “Ice Maker and
Storage Bin” section for ice production
rates.
The ice cubes are hollow or small.
NOTE: This is an indication of low water
pressure.
The water shut-off valve is not fully open. Turn the water shut-off valve fully open.
There is a kink in the water source line. A kink in the line can reduce water ow.
Straighten the water source line.
A water lter is installed on the refrigerator. Remove lter and operate ice maker. If ice
quality improves, then the lter may be
clogged or incorrectly installed. Replace
lter or reinstall it correctly.
A reverse osmosis water ltration system is
connected to the cold water supply.
This can decrease water pressure. See the
“Water Supply Requirements” section.
Questions remain regarding water pressure. Call a licensed, qualied plumber.
Off-taste, odor, or gray color in the ice or
water
Newly installed refrigerator requires ush of
water system.
Flush the water system. See the “Water
and Ice Dispensers” section for water
system ushing instructions.
Recently installed or replaced plumbing
connections. New plumbing connections
can cause discolored or off-avored ice
and water.
Discard ice and wash the ice storage bin.
Flush the water system with 3 gal. (12 L)
of water. Allow 24 hours for the ice maker
to make new ice and discard the rst 3
batches of ice produced.
Using a water supply connection type other
than recommended
It is recommended to use copper tubing
or Hotpoint
®
supply line, Part Number
8212547RP. See the “Connect the W
ater
Supply” section.
The ice has been stored too long. Discard ice and wash ice storage bin. Allow
24 hours for ice maker to make new ice.
The water has been stored too long. Dispense at least 1 qt (1 L) of water per
week to maintain a fresh supply.
Odor from stored food has transferred to
the ice.
Use airtight, moisture-proof packaging to
store food.
There are minerals (such as sulfur)
in the water.
A water lter may need to be installed to
remove the minerals.
There is a water lter installed on the
refrigerator.
Gray or dark discoloration in ice may
indicate that the water ltration system
needs additional ushing. Flush the water
system after installing and before using a
new water lter. See the “Water and Ice
Dispensers” section for water lter ushing
instructions.
The water lter needs to be replaced. Replace the disposable water lter at least
every 6 months or when indicated. See the
“Water Filtration System” section.
First try the solutions suggested here to possibly avoid a service call.
38
TROUBLESHOOTING
If you experience Possible Causes Solution
Ice and Water (cont.)
The water and ice dispenser will not
operate properly.
The refrigerator is not connected to a
water supply or the water supply shut-
off valve is not turned on.
Connect the refrigerator to the water supply, and
turn the water shut-off valve to fully open.
There is a kink in the water source line. A kink in the water line can reduce water ow
from the water dispenser and result in hollow or
irregular shaped ice. Straighten the water source
line.
The refrigerator has just been installed. Flush and ll the water system. See the “Water
and Ice Dispensers” section.
The water pressure to the house is not
at or above 35 psi (241 kPa).
The water pressure to the house determines the
ow from the dispenser. See the “Water Supply
Requirements” section.
A reverse osmosis water ltration
system is connected to the cold water
supply.
A reverse osmosis water ltration system can
decrease water pressure. See the “Water Supply
Requirements” section.
The water lter may be clogged. Remove the water lter and operate dispenser.
If water ow increases, your lter is clogged and
needs to be replaced.
See the “Water Filtration System” section.
The water lter is installed incorrectly. Remove the water lter and reinstall. See the
“Water Filtration System” section.
The water and ice dispenser will not
operate properly. (cont.)
The refrigerator door or freezer drawer
is not closed completely.
Close the door or drawer rmly. If it does not
close completely, see “The doors will not close
completely.”
The refrigerator doors were recently
removed.
Make sure the water dispenser wire/tube assembly
has been properly reconnected at the top of the
refrigerator door. See the “Remove and Replace
Refrigerator Doors” section.
Ice is clogged in the ice storage bin or
ice is blocking the ice delivery chute.
Remove the ice clogging the storage bin and
delivery chute, using a plastic utensil if necessary.
Clean the ice delivery chute and the bottom of the
ice storage bin using a warm, damp cloth, then
dry both thoroughly. To avoid clogging and to
maintain a fresh supply of ice, empty the storage
bin and clean both the storage bin and delivery
chute every 2 weeks.
Ice bin is difcult to remove from door. Ice level in bin may be high and
uneven from normal ice production and
augering of ice during dispensing.
Dispense 2-3 glasses of ice, then try removing the
ice bin.
The ice dispenser
jams while dispensing crushed ice.
Crushed ice is blocking the ice delivery
chute.
Switch from crushed ice to cubed ice to clear the
ice dispenser. Then switch back to crushed ice.
Water is leaking or dripping from the
dispenser system.
NOTE: A few drops of water after
dispensing
is normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds
after releasing the dispenser lever.
Ice continues to ow from the
dispenser.
NOTE: A few cubes dispensed after
releasing the dispenser lever is normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds
after releasing the dispenser lever.
First try the solutions suggested here to possibly avoid a service call.
39
TROUBLESHOOTING
If you experience Possible Causes Solution
Ice and Water (cont.)
Water continues to drip from the
dispenser beyond the rst few drops.
The refrigerator has just been installed. Flushing the water system removes the air from
the lines which causes the water dispenser to
drip. Flush the water system.
See the “Water and Ice Dispensers” section.
The water lter was recently installed or
replaced.
Flushing the water system removes the air from
the lines which causes the water dispenser to
drip. Flush the water system.
See the “Water and Ice Dispensers” section
There may be a loose water
connection.
Check for water in bottom of refrigerator
compartment, hinge area, or by household
connection in back of product.
Water is leaking from the back of the
refrigerator.
The water line connections were not
fully tightened.
See the “Connecting the Water” section.
Recently removed the doors and did
not fully tighten water line connection.
See the “Remove and Replace Refrigerator
Doors” section.
Crushed or cubed ice misses the glass
when dispensing ice.
The glass is not held close enough to
where the ice exits the chute.
Hold the glass close to where the ice exits the
chute.
Water from the dispenser is warm. Water from the dispenser is chilled to
50°F (10°C).
This is normal.
The refrigerator has just been installed. Allow 24 hours after installation for the water
supply to cool completely.
A large amount of water was recently
dispensed.
Allow 3 hours for the water supply to cool
completely.
Water has not been recently dispensed. The rst glass of water may not be cool. Discard
the rst glass
of water dispensed.
The refrigerator is not connected to
a cold water pipe.
Make sure the refrigerator is connected to a cold
water pipe.
See the “Water Supply Requirements” section.
First try the solutions suggested here to possibly avoid a service call.
40
TROUBLESHOOTING
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and
search for “Door Closing and Door Alignment.”
If you experience Possible Causes Solution
Doors
The doors will not close
completely.
The door is blocked open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Recently installed Remove all packaging materials.
The doors are difcult to
open.
The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
The doors appear to be
uneven.
The doors need to be aligned or the
refrigerator needs to be levelled.
If you need to align door please call for service.
The refrigerator is unsteady
or it rolls forward when
opening and closing doors.
The refrigerator brake feet are not
snug against the oor.
Turn both brake feet (one on each side) counterclockwise, the
same amount, until they are snug against the oor. See the
“Refrigerator Levelling and Door Closing” section.
First try the solutions suggested here to possibly avoid a service call.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
41
PERFORMANCE DATA SHEET
Water Filtration System
Model P9WB2L/P9RFWB2L/EDR2RXD1 Capacity 200 Gallons (757 Liters)
This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for
water leaving the system, as specied in NSF/ANSI Standards 42, 53, 401, and CSA B483.1. This system has been tested according to Ministerial Decree
No 174, article 9 of legislative decree n 31 of 2001, Regulations (EC) no 1935/2004, WRAS BS6920 and ACS Circulaire 2002/571.
Substance Reduction Aesthetic Effects Inuent Challenge Concentration Maximum Permissible
Product Water Concentration
Average% Reduction
Chlorine Taste/Odor Particulate Class I* 2.0 mg/L ± 10% At least 10,000
particles/mL
50% reduction 85% reduction 97.2% 99.5%
Contaminant Reduction Inuent Challenge Concentration Maximum Permissible Product Water
Concentration
Average%Reduction
Lead: @ pH 6.5/ @ pH 8.5 0.15 mg/L ± 10% 0.010 mg/L >99.3% / 98.6%
Benzene 0.015 mg/L ± 10% 0.005 mg/L 96.0%
p - Dichlorobenzene 0.225 mg/L ± 10% 0.075 mg/L >99.8%
Carbofuran 0.08 mg/L ± 10% 0.040 mg/L 91.9%
Toxaphene 0.015 ± 10% 0.003 mg/L 93.3%
Atrazine 0.009 mg/L ± 10% 0.003 mg/L 92.4%
Asbestos 10
7
to 10
8
bers/L
††
99% >99%
Asbestos 50,000/L min. 99.95% >99.99%
Live Cyst
†
11 NTU ± 10% 0.5 NTU 99.0%
Lindane 0.002 ± 10% 0.0002 mg/L 98.9%
Tetrachloroethylene 0.015 mg/L ± 10% 0.005 mg/L >96.6%
O-Dichlorobenzene 1.8 mg/L ± 10% 0.60 mg/L >99.9%
Ethylbenzene 2.1 mg/L ± 10% 0.70 mg/L 99.4%
1,2,4-Trichlorobenzene 0.210 mg/L ± 10% 0.07 mg/L >99.8%
2,4 - D 0.210 mg/L ± 10% 0.07 mg/L 93.8%
Styrene 2.0 mg/L ± 10% 0.1 mg/L 99.8%
Toluene 3.0 mg/L ± 10% 1.0 mg/L 87.9%
Endrin 0.006 mg/L ± 10% 0.002 mg/L >96.6%
Atenolol 200 ± 20% 30 ng/L >95.9%
Trimethoprim 140 ± 20% 20 ng/L >96.9%
Linuron 140 ± 20% 20 ng/L >96.4%
Estrone 140 ± 20% 20 ng/L >97.0%
Nonylphenol 1400 ± 20% 200 ng/L >97.4%
Carbamazepine 1400 ± 20% 200 ng/L >97.9%
Phenytoin 200 ± 20% 30 ng/L 93.8%
Naproxen 140 ± 20% 20 ng/L 96.1%
Bisphenol A 2000 ± 20% 300 ng/L >99.2%
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.6 gpm (2.27 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to
22°C). Rated service capacity = 200 gallons (757 liters).
The compounds certied under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental
contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only trace levels, these
compounds can affect the public acceptance/perception of drinking water quality.
n It is essential that operational, maintenance, and lter replacement
requirements be carried out for the product to perform as advertised.
Property damage can occur if all instructions are not followed.
n The disposable cartridge must be changed at least every 6 months.
n Use replacement lter P9RFWB2L, part #EDR2RXD1/EDR2RXD1B.
2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices
are subject to change without notice.
n The lter monitor system measures the amount of water that passes
through the lter and alerts you when it is time to replace the lter.
Refer to the “Using the Controls” or “Water Filtration System” section
(in the User Instructions or User Guide) to learn how to check the
water lter status.
n After changing the water lter, ush the water system. See “Water and
Ice Dispensers” or “Water Dispenser” in the User Instructions or User
Guide.
System tested and certied by NSF International against
NSF/ANSI Standard 42, Standard 53, Standard 401, and
CSA B483.1 for the reduction of contaminants specied on
the Performance Data Sheet.
42
n These contaminants are not necessarily in your water supply. While
testing was performed under standard laboratory conditions, actual
performance may vary.
n The product is for cold water use only.
n The water system must be installed in compliance with state and
local laws and regulations.
n Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
Systems certied for cyst reduction may be used on disinfected
waters that may contain lterable cysts.
EPA Est. No. 082047-TWN-001
n Refer to the “Warranty” section (in the User Instructions or User
Guide) for the Manufacturer’s limited warranty, name and telephone
number.
n The refrigerator when dispensing water acts as drinking water
treatment equipment.
n This equipment requires regular periodic maintenance in order
to guarantee the drinking water treatment requirements and the
maintenance of the improvements every 6 months.
Application Guidelines/Water Supply Parameters
Water Supply Potable City or Well
Water Pressure 30 - 120 psi (207 - 827 kPa)
Water Temperature 33° - 100°F (0.6° - 37.8°C)
Service Flow Rate 0.6 GPM (2.27 L/min.) @ 60 psi
(413.7 kPa)
n Your water ltration system will withstand up to 120 pounds
per square inch (psi) water pressure. If your water supply is
higher than 80 psi, install a pressure reducing valve before
installing the water ltration system.
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