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10
CONTENTS
If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from
inconvenience, saving time and money.
PROBLEM SOLUTION
When your
appliance is
not operating
Check that the power cord is plugged
into the power outlet properly and that the
outlet is switched ‘ON’.
Try running another appliance from the
power outlet. If no power is coming from
the outlet you may have blown a fuse or
tripped a circuit of your household
power supply.
Try adjusting the temperature control to a
slightly “colder” position.
It is normal for the freezer fan NOT to
operate during the automatic defrost
cycle, or for a short time after the
appliance is switched on.
When there is
refrigerator/
freezer noise
Modern refrigerators/freezers with
increased storage capacity use high
speed compressors. These can provide a
seemingly high level of sound which is quite
normal. Normal operational sounds include:
Occasional gurgling, similar to
water boiling.
Air flow noise (air circulates because of a
small fan).
A popping noise heard during
automatic defrost.
Other strange sounds may mean that
you need to check and take action. For
example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
There are vibrations from an object on top
of or behind or beside the refrigerator.
The back of the refrigerator cabinet is
touching the wall.
Remember it is quite normal for noise to
seem louder just after the refrigerator
starts operating.
If there are
odours inside
the appliance
• The interior may need cleaning.
• Some foods produce odours.
Some containers and wrapping can
cause odours.
Ask yourself if the odour started about
the same time you started storing
something unusual.
PROBLEM SOLUTION
When the
motor seems to
run more than
expected
Your new appliance provides you with large
capacities in both the refrigerator section
and the separate freezer. It is normal for the
motor to operate frequently. However, to
keep operation to a minimum, check
the following:
Are doors kept open too long or
too often?
Are controls set too cold? Refer to page 7
“Controlling temperature”.
Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your appliance.
If the day is hot or the room is very warm,
the appliance will need to run more
than normal.
The appliance will run more than normal
just after you install it or when it has been
turned off for a long time.
If the
temperature in
the refrigerator
is too warm
Check that the appliance has enough
clearance at the sides, back and top.
Refer to page 5 “Installing your
new appliance”.
Refer to page 7
“Controlling temperature”.
You may have kept the door open too
long or too frequently.
Food containers or packaging may be
holding a door open.
If the
temperature in
the refrigerator
is too cold
Refer to page 7
“Controlling temperature”.
Increase the temperature to avoid high
energy consumption.
If heavy
frosting occurs
in the freezer
Make sure you fully close the freezer and
fridge doors. If the doors are left partly
open a heavy frost will coat the inside of the
freezer. If a frost develops, remove it. Take
care to properly close the doors and the
frost will not reoccur.
If water drips
on the floor
The defrost water tray, (located on the
compressor at the back of the cabinet), may
not be properly positioned, or the drain tube
may not be properly positioned to direct
water into this tray. You may need to pull the
refrigerator away from the wall to check the
tray and tube.
If you still require service
If you have a problem, and the problem persists after
you have made the checks mentioned above, contact
your nearest Electrolux approved Service Centre or the
dealer you bought the refrigerator from. Be ready to
quote the model number, 9-digit PNC and 8-digit
serial number, which is stated on the label inside the
refrigerator compartment.
TROUBLESHOOTING
TROUBLESHOOTING
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