User Manual Whirlpool WET4027HW0 Laundry Center

Whirlpool WET4027HW0 Laundry Center - Use Manual - Use Guide PDF.
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User Manual

Owner's manual - (English, French, Spanish)

Installation Instruction

Installation Instruction - (English)

Table of contents

Using Less Water and Energy
Check Your Vent System for Good Airflow
Control Panel and Features
Washer Cycle Guide
Dryer Cycle Guide — Automatic Dry Cycles
Dryer Cycle Guide — Timed Drying
Using Your Washer
Using Your Dryer
Additional Features
Washer/Dryer Maintenance
Troubleshooting — Washer
WHIRLPOOL® LAUNDRY LIMITED WARRANTY

User Manual Whirlpool WET4027HW0 Laundry Center

Using Less Water and Energy

This washer is designed to use less water and energy, and complies with all 2015 energy standards. Wash cycles with controlled temperatures are designed to maintain cleaning performance while using less water and energy compared to older traditional washers. As a result, water levels will be lower, and hot and warm wash temperatures may not be as warm as you are used to.

Check Your Vent System for Good Airflow

Good airflow

Along with heat, dryers require good airflow to efficiently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions.

The venting system attached to the dryer plays a big role in good airflow.

Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer.

Maintain good airflow:

Clean your lint screen before each load.
Replace plastic or foil vent material with 4" (102 mm) diameter heavy, rigid vent material.

Use the shortest length of vent possible.
Use no more than four 90° elbows in a vent system; each bend and curve reduces airflow.

Remove lint and debris from the exhaust hood.
Remove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
Clear away items from the front of the dryer.

Use Automatic cycles for better fabric care and energy savings

Use the Automatic Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Dry cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle, and the dryer shuts off when the load reaches the selected dryness. The Energy Preferred cycle will provide optimal energy savings.

With Timed Drying, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to overdrying. Use Timed Drying for the occasional damp load that needs a little more drying time or when using the drying rack.

Control Panel and Features

27" (68.5 cm) Models

27" (68.5 cm) Long Vent Models (U.S. Only)

24" (61 cm) Models

WASHER

1. WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Washer Cycle Guide” for detailed descriptions of cycles.

2. WASH TEMP

You may select a Wash Temperature based on the type of fabric and soils being washed. Use the warmest wash water safe for the fabric. Follow garment label instructions.

3. SOIL LEVEL

Select the most suitable setting (Light, Medium, or Heavy) for your load.

4. DEEP WATER WASH (on 27" models)

Select this option for bulky loads such as sheets or bedding.

DRYER

5. PUSH TO START KNOB/END OF CYCLE SIGNAL

On 24" models, press the PUSH TO START knob to start the dryer.

On 27" models, the PUSH TO START knob is used both to start the dryer and to select End of Cycle Signal. The End of Cycle Signal produces an audible sound when the drying cycle is fi nished. Promptly removing clothes at the end of the cycle reduces wrinkling. Turn the END OF CYCLE SIGNAL knob to select the desired setting (On or Off). Press the PUSH TO START knob to start the dryer.

6. DRYER CYCLE KNOB

Use your Dryer Cycle knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Dryer Cycle Guide” for detailed descriptions of cycles.

TIMED DRYING

Will run the dryer for the specifi ed time on the control. Drying time and temperature will depend on your dryer model.

AUTOMATIC DRY

Senses moisture in the load or air temperature and shuts off when the load reaches the selected dryness level. Gives the best drying in the shortest time. Drying time will vary based on fabric type, load size, and dryness setting.

Washer Cycle Guide

Not all cycles or options are available on all models.

Refer to the cycle control knob on your washer.

Wash temperatures are selected using the Wash Temp knob.

For best performance:

Choose the cycle that best fi ts the load being washed.
Use Prewash or Soak for heavily soiled clothing.
Do not leave the washer lid open unattended once the washer has started to fi ll.

27" Models

IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.

24" Models

IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.

Dryer Cycle Guide — Automatic Dry Cycles

Not all cycles and settings are available on all models.

AUTOMATIC DRY – Automatic cycles give the best drying in the shortest time. They sense moisture in the load or air temperature and shut off when the load reaches the selected dryness level. Drying time varies based on fabric type, load size, and dryness setting.

Select a drying temperature based on the fabrics in your load. If you are unsure of the temperature to select for a load, select the lower setting rather than the higher setting.

Dryer Cycle Guide — Timed Drying

Using Your Washer

1. Sort and prepare your laundry

Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
Sort items by recommended cycle, water temperature, and colorfastness.
Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics.
Do not dry garments if stains remain after washing, because heat can set stains into fabric.
Treat stains promptly.
Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

When washing waterproof or water-resistant items, load evenly.
Use mesh garment bags to help avoid tangling when washing delicate or small items.
Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

Add a measured amount of detergent or single-dose laundry packet into the basket before adding clothes. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket as well.

IMPORTANT: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach to dispenser (on 27" models)

Do not overfi ll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Add fabric softener to dispenser (on 27" models)

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by fi lling the dispenser with warm water until liquid reaches the underside of the rim. See max fi ll line arrows. Do not overfi ll.

Adding Liquid Fabric Softener Manually to Wash Load

On models without a fabric softener dispenser (24" models), or to add fabric softener manually on dispenser models, during the fi nal rinse, wait until the washer has completed fi lling, then push in the Cycle knob to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener diluted with 1/2 to 1 cup [125 to 250 mL] warm water). Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and pull out the Cycle knob to start the washer.

6. Select cycle

Turn Cycle knob clockwise to choose your wash cycle. For more information, see “Washer Cycle Guide.”

7. Select SOIL LEVEL

8. Select TEMPERATURE

Once you select a cycle, select the desired wash temperature by turning the WASH TEMP knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

9. Select Deep Water Wash (option on 27" models)

On some models, set DEEP WATER WASH to ON for bulky loads such as sheets or bedding.

10. Pull out Cycle knob to begin wash cycle

Close the washer lid and pull out the Cycle knob to start the washer.

NOTE: Some washers will only fi ll with the lid in the closed position.

To add a garment after washer starts:

Push in the Cycle knob to stop the washer.
Open the lid and add the item(s).
Close the lid and pull the Cycle knob out to resume the cycle. Do not leave the lid open unattended once the washer has started fi lling.
For best performance, do not interrupt washer cycle once the washer has been started.

Using Your Dryer

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this dryer.

Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.

1. Clean the lint screen

Clean the lint screen before each load.

On 27" models, pull the lint screen straight up. Roll lint off the screen with your fi ngers. Push the lint screen fi rmly back into place.

On 24" models, reach inside the drum and pull out the lint screen and its cover, and separate the cover and the screen by squeezing the screen and pulling on the cover at the same time.

Roll lint off the screen with your fi ngers. Put the lint screen and its cover back together and push fi rmly into place.

On all models, do not rinse or wash screen to remove lint. For additional cleaning information, see “Cleaning the lint screen.”

2. Load the dryer

Place laundry in the dryer. Close the door.

NOTE: Your model may have a different door than the one shown.

Do not tightly pack the dryer; clothes should be able to tumble freely.

3. Select cycle

Select the desired cycle for your load. See “Dryer Cycle Guide” for more information about each cycle.

AUTOMATIC DRY Cycles

You can select a different dryness level, depending on your load, by turning the knob to the desired dryness level.

Selecting Very Dry, ENERGY PREFERRED, or Less Dry automatically adjusts the dryness level at which the dryer will shut off. Once a dryness level is set, it cannot be changed without stopping the cycle.

AUTOMATIC DRY cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.

NOTE: Very Dry removes more load moisture. ENERGY PREFERRED is used for a starting point for AUTOMATIC DRY cycles. Choose ENERGY PREFERRED for optimal energy savings. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying.

4. Select End of Cycle Signal (optional, on 27" models only)

Your dryer may have an End of Cycle Signal. The signal is helpful when drying items that should be removed from the dryer as soon as it stops. On the PUSH TO START button, turn the END OF CYCLE SIGNAL selector to ON or OFF. The signal will sound only if the selector is set to ON.

NOTE: When the Tumble Press® setting is selected and the End of Cycle Signal is ON, the tone will sound every minutes until the clothes are removed or the Tumble Press® setting ends.

5. Press PUSH TO START knob to begin cycle

Push and hold the PUSH TO START knob to begin the cycle.

Promptly remove garments after cycle has completed to reduce wrinkling. Use the Tumble Press® feature to avoid wrinkling when you are unable to remove a load from the dryer as soon as it stops.

Additional Features

USING THE DRYING RACK

To obtain a drying rack for your dryer, follow the instructions included in your dryer drum. Remove and discard any packing material before use.

Use the drying rack for items that you do not want to tumble dry, such as sweaters and tennis shoes. When you use the drying rack, the drum continues to turn, but the rack remains stationary.

The drying rack is intended for use with the Timed Drying cycles only. The drying rack cannot be used with Automatic Dry cycles.

To use the drying rack:

IMPORTANT: Do not remove the lint screen.

1. Open dryer door.

2. Align the two hooks on the front of the drying rack with the holes in the dryer door opening and press down fully into holes. Rest the rear support on the dryer back ledge.

3. Place wet items on top of the drying rack. Allow space around items for air to circulate. The drying rack does not move, but the drum will rotate. Make sure items do not hang over the edges or between drying rack grille.

4. Close the door.

5. Select a Timed Drying/Fluff Air or Low Temperature cycle. Items containing foam, rubber, or plastic must be dried on a clothesline or by using the Fluff Air setting.

6. Start the dryer.

NOTE: Check the lint screen and remove any lint accumulated from items dried on the drying rack after the cycle is finished.

Washer/Dryer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer. To keep washer interior odor-free, follow this recommended monthly cleaning procedure:

affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items.

b. Place an affesh® Washer Cleaner tablet in the bottom of the washer basket.

c. Do not add any detergent or other chemical to the washer when following this procedure.

d. Close the washer lid. e. Select Normal 14 (27" models) or Super Wash models) cycle, Hot Temperature, and Heavy Soil Level.

f. Pull out the Cycle knob. Water will pour into washer for a moment and then pause; the lid will lock and the cycle will continue.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, push in the Cycle knob.

Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment. recommended above could cause washer damage over time.

c. Do not add any detergent or other chemical to the washer when following this procedure.

d. Close the washer lid.

e. Select Normal 14 (27" models) or Super Wash models) cycle, Hot Temperature, and Heavy Soil Level.

f. Pull out the Cycle knob. Water will pour into washer for a moment and then pause; the lid will lock and the cycle will continue.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, push in the Cycle knob.

Cleaning the liquid fabric softener dispenser (on some models)

1. Remove dispenser by grasping top with both hands and squeezing, while pushing upward with thumbs.

2. Rinse dispenser under warm water, then replace it.

NOTE: To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed.

Cleaning the bleach dispenser (on some models)

Wipe the inside of the bleach dispenser with a clean, damp cloth.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

CLEANING THE WASHER/DRYER LOCATION

Keep washer/dryer area clear and free from items that would block the airflow for proper washer/dryer operation. This includes clearing piles of laundry in front of the washer/ dryer.

CLEANING THE DRYER INTERIOR

To clean dryer drum

1. Apply a liquid, nonflammable household cleaner to the stained area of the drum and rub with a soft cloth until stain is removed.

2. Wipe drum thoroughly with a damp cloth.

3. Tumble a load of clean cloths or towels to dry the drum.

NOTE: Garments that contain loose dyes, such as denim blue jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.

REMOVING ACCUMULATED LINT

From Inside the Dryer Cabinet

Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified servicer.

From the Exhaust Vent

Lint should be removed every 2 years, or more often, depending on dryer usage.

CLEANING THE LINT SCREEN

Every load cleaning

A screen blocked by lint can increase drying time.

On 27" models, the lint screen is located in the door opening of the dryer.

On 24" models, it is located inside the dryer on the back wall.

To clean:

1. On 27" models, pull the lint screen straight up. Roll lint off the screen with your fingers.

On 24" models, pull out the lint screen and its cover, and separate the cover and the screen by squeezing the screen and pulling on the cover at the same time. Roll lint off the screen with your fingers.

On all models, do not rinse or wash the screen to remove lint. Wet lint is hard to remove.

2. On 27" models, push the lint screen firmly back into place.

On 24" models, put the lint screen and its cover back together and push firmly back into place.

IMPORTANT:

Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
If lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See Venting Requirements” in the Installation Instructions.

As needed cleaning

Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer.

Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.

To wash:

1. Roll lint off the screen with your fingers.

2. Wet both sides of lint screen with hot water.

3. Wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup.

4. . Rinse screen with hot water.

5. Thoroughly dry lint screen with a clean towel. Reinstall screen in dryer.

CHANGING THE DRUM LIGHT (on some models)

1. Unplug dryer or disconnect power.

2. Open the dryer door. Locate the light bulb cover on the back wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.

3. Turn bulb counterclockwise. Replace the bulb with a 10-watt appliance bulb only. Replace the cover and secure with the screw.

4. Plug into a grounded outlet or reconnect power.

VACATION, STORAGE, AND MOVING CARE

Non-Use or Storage Care

Operate your washer/dryer only when you are at home. If you will be on vacation or not using your washer/dryer for an extended period of time, you should:

1. Unplug washer/dryer or disconnect power.

2. Turn off water supply to washer, to avoid fl ooding due to water pressure surge.

3. For gas dryers only: Close shut-off valve to gas supply line.

4. Clean lint screen. See “Cleaning the Lint Screen”.

Moving Care

For power supply cord-connected washer/dryers:

1. Unplug the power supply cord.

2. Make sure leveling legs are secure in washer/dryer base.

3. Continue with “For washers” in next column.

For direct-wired washer/dryers:

1. Turn off power at fuse or breaker box.

2. Disconnect wiring.

3. Make sure leveling legs are secure in washer/dryer base.

4. Continue with “For washers” below.

For gas washer/dryers:

1. Unplug or disconnect power to washer/dryer.

2. Close shut-off valve in gas supply line.

3. Disconnect gas supply line pipe and remove fi ttings attached to dryer pipe.

4. Cap the open fuel supply line.

5. Make sure leveling legs are secure in washer/dryer base.

6. Continue with “For washers” below.

For washers:

1. Shut off both water faucets. Disconnect and drain water inlet hoses.

2. If washer/dryer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer. Place inlet hoses and drain hose inside washer basket.

4. Drape power cord over edge and into washer basket.

5. Place packing tray from original shipping materials back inside washer/dryer. If you do not have packing tray, place heavy blankets or towels into basket opening.

6. Close lids/doors and place tape over lids/doors and down front of washer/dryer. Keep lids/doors taped until washer/dryer is placed in new location.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer/dryer where it will not freeze. Because some water may stay in hoses, freezing can damage washer/dryer. If storing or moving during freezing weather, winterize your washer/dryer.

To winterize washer/dryer:

1. Shut off both water faucets, disconnect and drain water inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer/dryer or disconnect power.

REINSTALLING/USING WASHER/DRYER AGAIN

To reinstall washer/dryer after non-use, vacation, moving, or winter storage:

1. Refer to Installation Instructions to locate, level, and connect washer/dryer.

2. Before using again, run washer/dryer through the following recommended procedure:

To use washer/dryer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets. continued in next column)

Troubleshooting — Washer

Vibration or Off-Balance

Check the following for proper installation or see “Using Your Washer” section.

Feet may not be in contact with the floor and locked. fl oor and locked.

Front and rear feet must be in fi rm contact with fl oor, and washer/dryer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.

Washer/dryer may not be level.

Check fl oor for fl exing or sagging. If fl ooring is uneven, a 3/4" mm) piece of plywood under your washer/dryer will reduce sound.

Load could be unbalanced.

Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.

Do not tightly pack. Avoid washing single items.

See “Washer Cycle Guide” and “Using Your Washer” in this Use and Care Guide.

Noises

Clicking or metallic noises

Objects caught in washer drain system.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump.

It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

Gurgling or humming

Washer may be draining water.

It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as fi nal amounts of water are removed during the Spin cycle.

Humming

Washer is in sensing spin.

You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer..

Water Leaks

Check the following for proper installation:

Washer not level.

Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.

Fill hoses not attached tightly.

Tighten fi ll-hose connection.

Fill hose washers.

Make sure all four fi ll hose fl at washers are properly seated.

Drain hose connection.

Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.

Do not place tape over drain opening.

Check household plumbing for leaks or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Washer not loaded as recommended.

Improper loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.

Washer not performing as expected

Washer won’t run or fi ll, washer stops working

Check for proper water supply.

Both hoses must be attached and have water fl owing to inlet valve.

Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water fl ow.

Check proper electrical supply.

Plug into a grounded outlet or reconnect power.

Do not use an extension cord.

Ensure there is power to outlet.

Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Normal washer operation.

Door must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer spins the dry load for several minutes before fi lling to determine if load is balanced. You may hear the hum of the spins. This is normal.

Washer not loaded as recommended.

Remove several items, rearrange load evenly in basket and add detergent. Close lid and pull Cycle knob to start washer.

Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing.

Washer not draining/ spinning, loads are still wet

Small items may have been caught in pump or between basket and tub, which can slow draining.

Empty pockets and use garment bags for small items.

Used a cycle with a low spin speed.

Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load, select Spin. Load may need to be rearranged to allow even distribution of the load in the basket.

Washer not loaded as recommended.

Tightly packing or unbalanced loads will not allow the washer to spin correctly, leaving the load wetter than normal. See “Using Your Washer” for loading recommendations.

Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).

Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the fl oor. Remove any clogs from drain hose.

Too much detergent causing suds to slow or stop draining and spinning.

Always measure and follow detergent directions for your load.

To remove extra suds, select Rinse and Spin. Do not add detergent.

Water level seems too low, or the washer appears to not fi ll completely

The top of the agitator is much higher than the highest water level.

This is normal and necessary for clothes to move freely.

Clothes not completely covered with water

This washer uses much less water than traditional top-load washers.

Clothes may not be completely covered with water.

Dry spots on load after cycle

This washer uses much less water than traditional top-load washers.

Wash a smaller load, or select Deep Water Wash option.

High speed spins extract more moisture than traditional top-load washers.

The high spin speeds combined with air fl ow during the fi nal spin can cause items near the top of the load to develop dry spots during the fi nal spin. This is normal.

Incorrect or wrong wash or rinse temperatures

Check for proper water supply.

Check that hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and have both hot and cold water fl owing to inlet valve.

Check that inlet valve screens are not clogged.

Remove any kinks in hoses.

Energy-saving controlled wash temperatures.

This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes.

Load not rinsed

Check for proper water supply.

Check that hot and cold inlet hoses are not reversed.

Both hoses must be attached and have water fl owing to the inlet valve.

Both hot and cold water faucets must be ON.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose.

Using too much detergent.

The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.

Washer not loaded as recommended.

The washer is less effi cient at rinsing when load is tightly packed.

Load garments in loose heaps evenly around the basket wall.

The washer will not rinse well if tightly packed. Load with dry items only.

Use cycle designed for the fabrics being washed.

Add only 1 or 2 garments after washer has started.

Dryer not performing as expected

Clothes are not drying satisfactorily, drying times are too long

Lint screen clogged with lint.

Lint screen should be cleaned before each load.

The Fluff Air cycle has been selected.

Select the correct cycle for the types of garments being dried.

See “Dryer Cycle Guide.”

Load too large and heavy to dry quickly.

Separate the load to tumble freely.

Exhaust vent or outside exhaust hood clogged with lint, restricting air movement.

Run the dryer for 5–10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or exiblemetal vent. Make sure vent is not crushed or kinked. See Installation Instructions.

Fabric softener sheets blocking the grille.

Use only one fabric softener sheet, and use it only once.

Exhaust vent not the correct length.

Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. Make sure vent is not crushed or kinked. See Installation Instructions.

Exhaust vent diameter not the correct size.

Use 4" (102 mm) diameter vent material.

Dryer located in a room with temperature below 45oF (7oC).

Proper operation of dryer cycles requires temperatures above oF (7oC).

Dryer located in a closet without adequate opening.

Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See Installation Instructions.

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

PUSH TO START knob not pressed firmly or held long enough.

Press and hold the PUSH TO START knob until you hear the dryer drum moving.

Household fuse is blown or circuit breaker has tripped.

Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.

Incorrect power supply.

Electric dryers require 240-volt power supply.

Check with a qualied electrician.

Wrong type of fuse.

Use a time-delay fuse.

Unusual sounds

Dryer had a period of non-use.

If the dryer hasn’t been used for a while, there may be a thumping sound during the rst few minutes of operation.

A coin, button, or paper clip is caught between the drum and front or rear of the dryer.

Check the front and rear edges of the drum for small objects.

Clean out pockets before laundering.

It is a gas dryer.

The gas valve clicking is a normal operating sound.

The four legs are not installed, or the dryer is not level front to back and side to side.

The dryer may vibrate if not properly installed.

See Installation Instructions.

Clothing knotted or balled up.

When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.

WHIRLPOOL® LAUNDRY LIMITED WARRANTY

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.whirlpool.com/product_help.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers.

In the U.S. and Canada, direct all requests for warranty service to:

Whirlpool Customer eXperience Center

In the U.S.A. call 1-800-253-1301. In Canada call 1-800-807-6777.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted by the remaining term of the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions.
In-home instruction on how to use your product.
Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.
Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Whirlpool.
Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments, including but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
Pick-up or delivery. This product is intended for in-home repair.
Travel or transportation expenses for service in remote locations where an authorized
Whirlpool servicer is not available.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

See other models: WED5600SQ0 WED5500ST0 WRS325SDHZ00 GH7145XFB1 GX5FHDXVB