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Frequently Asked Questions
Problem Possible cause and solution
The gas flame goes out
during use.
The burner parts are not in the proper position.
Position the burner parts correctly.
The ignitor does not
function properly.
The fuse in the building's wiring system was tripped.
If necessary, contact a qualified electrician or
Customer Service for assistance.
There is food debris stuck between the ignitor and
the burner cap.
Remove the debris. (See “Cleaning and care” for
more information.)
During heating, an LP
gas griddle plate emits
a buzzing or growling
sound.
This is not an error. The sound turns off after a few
seconds.
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