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Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support to register your product, get help, access the
latest downloads and user manuals, and join our community. We recommend that
you use only official NETGEAR support resources.
For regulatory compliance information, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Customer-owned cable modems might not be compatible with certain cable
networks. Check with your cable Internet provider to confirm that this NETGEAR
cable modem is allowed on your cable network.
If you are experiencing trouble installing your cable modem, contact NETGEAR at
1-866-874-8924. If you are experiencing trouble connecting your router, contact
the router manufacturer.
Note to CATV system Installer- This reminder is provided to call the CATV systems
installer’s attention to Section 820-93 of the National Electrical Code, which
provides guidelines for proper grounding and in particular, specifies that coaxial
cable shield shall connected to the grounding system of the building, as close to
the point of cable entry as practical
NETGEAR INTL LTD
Building 3, University Technology Centre
Curraheen Road, Cork, Ireland
March 2019
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of
NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference
purposes only.
1. Collect your cable Internet provider information.
Collect your cable account number, account phone number, and login
information (your email address or user name and password).
2. Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home,
unplug the modem and plug the new cable modem into the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable to connect the cable port on the cable modem to a cable
wall outlet.
Make sure that the cable is tightly connected.
Note: If Comcast XFINITY is your cable Internet provider, Comcast XFINITY
recommends connecting your cable modem directly to a cable wall outlet.
Set Up the Hardware
4. Connect the power adapter.
Connect the power adapter to the cable modem and plug the power adapter
into an electrical outlet.
When the startup procedure is complete, the Power LED lights green.
If the Power LED does not light, make sure that the Power On/Off button is in
the On position.
5. Wait for the cable modem to come online.
This process might take up to 10 minutes.
When the cable modem comes online, the Online LED stops blinking and
lights solid green.
6. Connect a computer to the cable modem.
Use an Ethernet cable to connect a computer to the LAN port on the
cable modem.
Reboot the computer.
Note: Your cable modem comes with a plug that covers the LAN 2, 3, and
4 ports. You can remove the plug to connect a router that supports Ethernet
port aggregation. For more information, see the cable modem’s user manual.
7. Activate your Internet service.
For information about how to activate your Internet service, see Activate Your
Internet Service on the other side of this quick start guide.
After you install and activate the cable modem, you can disconnect the
computer and connect a router to the cable modem. For more information,
see Connect a Router on the other side of this quick start guide.
Support