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Pa g e 21
8. Ma inte na nc e
Ca lling the Te c hnic a l Assista nc e Se rvic e Hotline
In the e ve nt tha t the fa ilure is no t d ue to the fa ults me ntio ne d in Tro ub le sho o ting , c o nta c t Te c hnic a l
Se rvic e o n 1300 829 066.
A se rvic e re q ue st will re q uire the fo llo wing info rma tio n:
• The p urc ha se d a te
• The ra ng e ho o d mo d e l a nd mo to r typ e (e g . Iso d rive 650)
• The ra ng e ho o d se ria l numb e r o r b a tc h numb e r (this numb e r is o n a stic ke r insid e the ra ng e ho o d )
Fa ulty Insta lla tio n
It is no t the re sp o nsib ility o f Sc hwe ig e n Ho me Ap p lia nc e s to re c tify a ny inc o rre c t insta lla tio ns. A
se rvic e c a ll o ut fe e will b e c ha rg e d fo r a ny Sc hwe ig e n te c hnic ia n tha t a tte nd s a c a ll, whe re b y
it’s established that the fault is due to an incorrect installation or non-manufacturing fault. Should
the a p p lia nc e b e insta lle d in suc h a wa y tha t the se rvic e a g e nt is una b le to g a in a c c e ss to the
a p p lia nc e , the p e rso n/ s who o wn the p re mise s o r the a p p lia nc e whe re the a p p lia nc e re sid e s — will
b e re sp o nsib le to p ro vid e a c c e ss to the a p p lia nc e a t the ir e xp e nse .
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