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39
T
roubleshooTing
Customer Service
If none of the above possible causes apply, and you can
not rectify the fault yourself, contact your nearest cus-
tomer service representative.
Indicate the type (1)
of appliance, service
number (2) and the
appliance/serial num-
ber (3) as indicated on
the model plate or in the
device information in the
setup menu of the elec-
tronic control system.
The position of the model plate is shown in the section
entitled „Description of the Appliance“.
Appliance Information
Record this information when the appliance is installed.
Type Designation: _____________________________
Service Number: ______________________________
Appliance/Serial Number: _______________________
Date of Purchase: _____________________________
Where Purchased: _____________________________
Problem Possible Cause and Remedy
Appliance does not
work, display is off.
- Is the appliance turned on properly?
- Is the power cord properly inserted in the outlet?
- Is the circuit breaker or fuse in operating condition?
The interior light does
not come on.
- Is the appliance turned on?
Motor seems to
run too long.
- Is the ambient temperature too high? See „Important Safety Information“.
- Has the appliance been opened too often or left open too long?
The temperature is
not cold enough.
- Is the temperature setting correct? See „Setting the Temperature“.
- Has an excessive amount of wine been placed in the appliance?
- Does a separately installed thermometer show the correct reading?
- Is the ventilation system working properly?
- Is the appliance set up too close to a heat source?
The fans inside the
appliance are run-
ning even though the
fan function has been
deactivated and the
compressor (refrigera-
tion unit) is idle.
- This is a normal operating state depending on the set interior temperature and ambient
temperature at the place of installation.
Troubleshooting
If a problem occurs during operation, check whether it is due to an operating error. Please note that even during the
warranty period, some repair costs may be your responsibility.
You may be able to correct the following faults by checking the possible causes yourself:
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