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IfYouNeedServiceOrAssistance
Wesuggestyoufollow
thesefivesteps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your washer does not fill:
• Is the power supply cord plugged into
a live circuit with the proper voltage?
• Are both water faucets open ?
• Have you checked your home's main
fuses or circuit breaker box?
• Are the water supply hoses kinked?
• Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
• Is the lid closed?
• Is the power supply cord plugged into
a live circuit with the proper voltage?
• Have you checked your home's main
fuses or circuit breaker box?
If your washer stops during
a cycle:
• Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
• Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn't:
• The washer may seem to be draining
during wash and rinse cycles.
• Water can siphon out.
(See Installation Instructions.)
2. If you need assistance*...
Call Whirlpool COOL-LINE" serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you
in how to obtain satisfactory operation
from your appliance or, ifservice is nec-
essary, recommend a qualified service
company in your area.
3. If you need service*...
Whirlpool has a
" "o1 -nationwidenetw°rk
_'_ of franchised TECH-
7-£_'w'-_,4R£ CARE" Service
FRA,C.,SEDSER"'CE, companies. TECH-
CARE service technicians are trained to
fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate TECH-CARE
service in your area, call our COOL-
LINE service assistance telephone
number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES
MAJOR - SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE
xYZ 5LlqVr_[ C0
123 MAR [ 999 9999
14
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