Models
KUDI24SE
KUDM24SE
9743101
Thank you for buying a KITCHENAID* appliance!
KitchenAid designs the best tools for the most important room in your house. To ensure that
you enjoy many years of trouble-free operation, we developed this Use and Care guide. It
contains valuable information concerning how to operate and maintain your new appliance
properly and safely. Please read it carefully.
Also, please complete and mail the enclosed Product Registration Card.
In the U.S.A.
For assistance or service
Call the Consumer Assistance Center toll free ............................................. 1-800-422-1230
Throughout Canada for assistance
Call the Consumer Assistance Centre toll free ............................................. 1-800-461-5681
8:30 a.m. - 6 p.m. (EST)
Throughout Canada for service ....................................................seepage29
Ifyou need assistance or service, first see the "Troubleshooting" section of this book. After
checking "Troubleshooting", additional help can be found by checking the "Requesting
Assistance or Service" section, or by calling one of the telephone numbers above.
When calling, you will need to know your appliance's complete model number and serial
number. You can find this information on the model and serial number label (see diagram
on page 4).
Keep this book and the sales slip together in a safe place for future reference. You must
provide proof of purchase or installation date for in-warranty service.
Model Number
Serial Number
Date Installed
Builder/Dealer Name
Address
Phone
Your safety is important to us.
.,_ This guide contains safety symbols and
/
statements. Please pay special attention to
these symbols and follow any instructions
given. Here is a brief explanation of the use
of the symbol.
This symbol alerts you to
hazards such as fire,
electrical shock, or
other injuries.
IMPORTANT SAFETY INSTRUCTIONS
WARNING - When using the dish-
washer, follow basic precautions, including
the following:
• Read all instructions before using the
dishwasher.
• Use the dishwasher only for its intended
function.
• Use only detergents or rinse agents recom-
mended for use in the dishwasher, and keep
them out of the reach of children.
• When loading items to be washed:
1) Locate sharp items so that they are not
likely to damage the door seal; and
2) Load sharp knives with the handles up
to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are
marked "dishwasher safe" or the equivalent.
For plastic items not so marked, check the
manufacturer's recommendations.
• Do not touch the heating element during or
immediately after use.
• Do not operate the dishwasher unless all
enclosure panels are properly in place.
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the door
or dish racks of the dishwasher.
• To reduce the risk of injury, do not allow
children to play in or on the dishwasher.
• Under certain conditions, hydrogen gas may
be produced in a hot water system that has
not been used for two weeks or more
HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a
period, before using the dishwasher turn on
all hot water faucets and let the water flow
from each for several minutes. This will
release any accumulated hydrogen gas.
As the gas is flammable, do not smoke
or use an open flame during this time.
• Remove the door to the washing compart-
ment when removing an old dishwasher
from service or discarding it.
• For a grounded, cord connected dishwasher:.
GROUNDING INSTRUCTIONS
The dishwasher must be grounded. In
the event of a malfunction or breakdown,
grounding will reduce the risk of electrical
shock by providing a path of least resist-
ance for electric current. The dishwasher
is equipped with a cord having an
equipment-grounding conductor and a
grounding plug. The plug must be plugged
into an appropriate outlet that is installed
and grounded in accordance with all local
codes and ordinances.
WARNING -Improper connection of the
equipment-grounding conductor can result
in a risk of electrical shock. Check with a
qualified electrician or service representa-
tive if you are in doubt whether the
dishwasher is properly grounded. Do not
modify the plug provided with the dish-
washer; if it will not fit the outlet, have
a proper outlet installed by a qualified
electrician.
For a permanently connected dishwasher:
GROUNDING INSTRUCTIONS
The dishwasher must be connected to a
grounded metal, permanent wiring system,
or an equipment-grounding conductor must
be run with the circuit conductors and
connected to the equipment-grounding
terminal or lead on the dishwasher.
-SAVE THESEINSTRUCTIONS-
Below is an illustration of your appliance with the parts and features called out. To help
you find information on specific parts or features quickly, page references are included.
Water inlet
Model and
serial
number
Sure-Hold
CUl
(on some
models)
(p. 9)
Lower rack
(p. 9)
Heating
Detergent
(p. 12)
Upper
,arm
(p.8)
Silverware
(p. 10)
4-way
HYDROSWEEP*
•spray arm
(p. 20)
Overflow
protectlo'
floa
(p.2(:
Rinse
agent
dispenser
(p. 14)
Control Panels
_UDI24SE
CYCLE MONITOR
WA_ _ DRY C_F_N
WASH SELECTIONS
• • [ J : • . • =
Cycle pads
WA1ERI._AIING CH_J_LOCK
OPTIONS
KUDM24SE
• . • I [ ]
CYCLE MONITOR
WAr_ r#Fl_ DRY CLEAN
WASH SELECTIONS
Cycle pads
Option pads
WATERHEAIIN¢_ CHILDLOCK
CZ3
OPTIONS
Option pads
J
Before using your dishwasher
(
Tip Over Hazard
Do not use dishwasher until
completely installed.
Do not push down on open door.
Doing so can result in serious injury
or cuts.
• Install where dishwasher is protected from
the elements. Protect against freezing to
avoid possible rupture of fill valve. Such
ruptures are not covered by the warranty.
See winter storage information on page 21.
• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.
• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing. See Installation
Instructions for complete information.
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground
connector in terminal box.
Do not use an extension cord.
Failure to do so can result in death,
fire, or electrical shock.
Jsing your new KITCHENAID* dishwasher is simple. Follow the steps below to get
"_tarted. For more information on specific steps and additional safety information, see
,_tlepage(s) next to the step you would like to know more about.
NOTE: Before using your dishwasher, remove all hang tags, temporary labels, and pack-
aging materials. Please also read the entire Use and Care Guide as it contains important
operating and safety information.
How to use your dishwasher
I. Load the dishwasher. See pages 8-10.
5. Push door firmly when closing.
2. Spin the upper spray arm. It should turn
freely. Check the
lower spray arm
also to make sure
it turns freely.
6. Run hot water at sink nearest dishwasher
until water is hot.Turn
off water. See page 19.
3. Add detergent. See pages 12-13.
7. Press the desired Wash Selection pad.
See the "Cycle
selection chart" on
page 15. Then press
the desired Option(s)
pad(s). See page 16
for "Option selections."
4. Add rinse agent if needed. See page 14.
l
8. Press the Start pad. The cycle will begin (if
Delay Hours has not
been selected).
NOTE: The dishwasher
remembers the last
cycle and option(s) you
selected. You only have
to press the Start pad if
you want to use the same
cycle and option(s).
This section tells you how to properly load your dishwasher for the best washing and
rinsing results.
Preparing to load the dishwasher
• Scrape leftover food, bones, toothpicks,
and other hard items from dishes. It is not
necessary to rinse dishes before putting
them into the dishwasher.
• Load dishes so soiled surfaces face the
spray (down or inward). It is important for
the water spray to reach all soiled surfaces.
• Take care when loading heavy pots or pans
into the dishwasher. They can dent the
stainless steel interior of the door if they are
dropped or bumped.
• Make sure pot lids and handles, pizza pans,
cookie sheets, etc., do not interfere with the
spray arm rotation.
• Run a Rinse Only cycle to keep dishes moist
if you do not plan to wash them soon. Foods
like eggs, rice, pasta, spinach, and cooked
cereals may be hard to remove if they are
left to dry.
Loading the upper rack
I
|
The upper rack is designed for cups,
glasses, and other small items.
• Load cups and glasses in the upper rack
only, in the rows between the prongs.
Placing them over the prongs can cause
them to chip or break.
• China, crystal, and other delicate items
must not touch each other during dish-
washer operation. Damage may occur.
• Place items so open ends face down for
best cleaning and draining.
• Load plastic items securely in the upper
rack only. Wash only plastic items marked
"dishwasher safe."
Cup and glass load
• Secure lightweight items so they don't
overturn during washing. Wedge light-
weight items against one another or
overlap them with heavier dishes.
• Load bowls in the center section for
best stability.
Mixedload
J
Loading the lower rack
The lower rack is designed for plates, pans,
casseroles, and utensils.
• Load items with cooked-on or dded-on food
in the lower reck with soiled surfaces facing
in toward the spray.
• For maximum capacity and stability of an
all-plate load, stagger or overlap small
plates with large ones.
• Load plates side to side along with pots,
pans, and large cookware, as shown.
• Do not put small items in the lower rack if
they are not secured in place.
Utensil load
• Load soup, cereal, and serving bowls in
the reck in a variety ofways depending
upon their size and shape. Load bowls
securely between the rows of prongs. Do
not nest bowls because the spray won't
reach their surfaces.
• Do not load items between the bottom rack
and the side of the dishwasher tub. This
can block the water inlet opening.
Sure-Hold cup shelf
(on some models)
Fold down the extra shelf on the left side of
the lower rack to hold small items such as
cups or utensils.
Mixed load
Loading the silverware basket
• Load the silverware basket while it is in
the lower rack or take the basket out for
loading on a counter or table.
• Mix items in each section of the basket -
some pointing up and some down.
IMPORTANT: Always load sharp items
(knives, skewers, forks, etc.) pointing down.
• Load forks and spoons so they don't
nest together. Water spray cannot reach
nested items.
• The silverware basket can also be removed
for easy unloading. Unload or remove the
basket before unloading the upper rack
to avoid spilling water droplets on the
silverware.
NOTES:
• Don't load silver or silver-plated silverware
with stainless steel. These metals can be
damaged by contact with one another
during washing.
• Some foods (such as salt, vinegar, milk
products, fruit juices, etc.) can pit or corrode
silverware if left on for long periods of time.
Use the Rinse Only cycle when silverware
is not washed immediately after use.
if you have any doubts about washing a particular item, check with the manufacturer to
•_ee if it is dishwasher safe.
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1
MATERIAL DISHWASHER SAFE? EXCEPTIONS/SPECIAL INFORMATION
Aluminum Yes High water temperature and detergents may affect
finish of anodized aluminum. All aluminum will
darken when washed in the dishwasher. This
does not affect pan performance.
Disposable No Do not wash throw-away aluminum pans in the
Aluminum dishwasher. These might shift during washing and
transfer black marks to dishes and other items.
Bottles and No Wash bottles and cans by hand. Labels attached
Cans with glue can loosen in your dishwasher, clog
spray arms or the pump, and will reduce washing
performance.
Cast Iron No Seasoning will be removed and iron will rust.
China/ Yes Always check manufacturer's recommendations
Stoneware before washing. Antique, hand-painted, or over-
the-glaze patterns may fade. Gold leaf can
discolor or fade.
Crystal Yes Always check manufacturer's recommendations
before washing. Some types of leaded crystal can
etch with repeated washings.
Gold No Gold-colored flatware will discolor.
Glass Yes Milk glass will yellow with repeated washings.
Hollow- No Handles of some knives are attached to the blade
Handle with adhesives which may loosen if washed in the
Knives dishwasher.
Pewter, Brass, No High water temperatures and detergent can
and Bronze discolor or pit finish.
Plastics Yes Always check manufacturer's recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and detergents.
Load plastics in top rack only.
Disposable No Cannot withstand high water temperatures and
Plastics detergents.
Stainless Yes Run a Rinse Only cycle ifnot washing immediately.
Steel Prolongedcontact with food containingsalt, vinegar,
milk products, or fruit juice could damage finish.
Sterling Silver Yes Run a Rinse Only cycle if not washing immedi-
or Silver Plate ately. Prolonged contact with food containing salt,
acid, or sulfide (eggs, mayonnaise, and seafood)
can damage finish.
Tin No Can rust.
Wooden Ware No
Wash by hand. Always check manufacturer's
recommendations before washing. Untreated
wood can warp, crack, or lose its finish.
Forbestwashing results, it is important to use the correct amount of detergent and a rinse
agent. Read this section for information on using both properly.
The detergent dispenser
The detergent dispenser has 2 sections. The
smaller Prewash section empties detergent
into the dishwasher when you close the
door. The larger Main Wash section empties
detergent into the dishwasher during the
wash cycle.
1. If the dispenser cover is closed, open the
cover by rotating the blue button down.
Rotate blue
button to open.
2. Fill the Main Wash section with detergent.
The amount of detergent needed depends
on the amount of food soil on the dishes
and water hardness. See the detergent
usage chart on page 13.
3. Close the dispenser cover and fill the
Pre-wash section.
NOTE: Do not use detergent with the Rinse
Only cycle.
Main Wash section
Pre-wash section
PRE-WASH
Using the detergent dispenser
What type of detergent to use
• Use automatic dishwasher detergent only.
NOTE: Never use soap, hand-dishwashing
detergent, or laundry detergent. These
products will produce excessive suds which
could cause flooding and reduce washing
performance.
• Follow manufacturer's instructionswhen
using powdered, liquid, or gel dishwasher
detergents. Concentrated (Ultra) powdered
detergents usually call for lower usage than
do standard powdered detergents.
• Add detergent to the dispenser just before
starting the dishwasher.
• Keep detergent container tightly closed in a
cool, dry place, out of the reach of children.
After opening, a box of detergent should
stay fresh for about 1 month. Detergent
exposed to moisture over a period of time
might become caked and ineffective.
How much detergent to use
WATER HARDNESS AMOUNT OF DETERGENT
Soft to Medium Hard
Water
0-6 grains per gallon
For normal loads:
• Partially fillthe Main Wash section (2 tablespoons or
30 grams)
• Fill the Prewash section (2 tablespoons or 30 grams)
NOTE: Add only 1 tablespoon or 15 grams of deter-
gent to the Prewash section if dishes are prerinsed
or water isvery soft,
For heavily soiled loads:
• Fillthe Main Wash section (3 tablespoons or 45 grams)
• Fillthe Prewash section (2 tablespoons or 30 grams)
Medium to Hard Water • Fillthe Main Wash section (3 tablespoons or 45 grams)
7-12 grains per gallon • Fillthe Prewash section (2 tablespoons or 30 grams)
Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have hard water and
use a detergent with a phosphorous content
of less than 8.7%, you may need to use
more detergent, or use a detergent with a
phosphorous content higher than 8.7%.
• Excessive amounts of detergent combined
with soft water may cause etching of
glassware.
NOTE: Water hardness may change over a
period of time. Contact your local water utility
or area water softening company to determine
your water hardness, or order water hardness
test strip part number 4171690 through the
Consumer Assistance Center.
Using the rinse agent dispenser
A rinse agent prevents water from forming
droplets that can dry as spots or streaks. It
also improves drying by allowing water to
drain off of the dishes during the final rinse
by releasing a small amount of the rinse
agent into the rinse water. Your dishwasher
is designed to use a liquid rinse agent.
Do not use a solid or bar-type rinse agent.
Filling the dispenser
The rinse agent dispenser holds 5.2 fluid
ounces of rinse agent. Under normal
conditions, this will last for about 3 months.
You do not have to wait until the dispenser
is empty to refill it. Try to keep it full, but be
careful not to overfill it.
1. Make sure the dishwasher door is
fully open.
2. Turn the dispenser knob to Open and lift
it out.
3. Add rinse agent until the indicator window
looks full. If you overfill, the excess rinse
agent may overflow the dispenser and
cause oversudsing during the wash cycle.
4. Clean up any spilled rinse agent with a
damp cloth.
5. Replace the dispenser knob and turn it
to Closed.
Indicator Dispenser
window knob
PRE-WASI _ [_
Rinse agent setting
The amount of rinse agent released into the
final wash can be adjusted. The factory
setting is at 2. For most water conditions set
the adjuster to 1 or 2. If there are rings or
calcium (hard water) spots on dishes, try a
higher setting (4, 5, or 6).
To adjust setting
Remove the dispenser knob, then turn
the adjuster inside the dispenser to the
desired setting.
Adjuster
ri
iThis section tells you how to operate the dishwasher. Operating your dishwasher properly
,enables you to obtain the best possible results.
Cycle selection chart
The dishwasher will wash and dry dishes according to the selections you make on the control
)anel. The dishwasher remembers the last cycle and option(s) you selected. You only have to
)ress the Start pad if you want to use the same cycle and options.
CYCLE
POTS&
PANS
Pre-Wash
/
A "/" shows what steps are in each cycle.
Rinse
,/
Main
Wash
,/
Time
Rinse Dry (minutes)
/ / 90 t
Water
Usage
(gallons/liters)
8.8/33
Use this cycle for hard-to-clean, heavily soiled pots, pans, casseroles, and
regular tableware.
NORMAL
/ 1/ / ,/ 81.5t 6.6/25
Use this cycle for loads with moderate amounts of food soil. (The energy usage
label is based on this cycle.)
LIGHT
CHINA
/ / ,/
/ 61.5t
Use this cycle for china, crystal, and other delicate items.
6.6/25
RINSE
/
7.5 2.2/8
Use this cycle for rinsing dishes, glasses, and silverware that will not be
washed right away.
• Do not use detergent with the Rinse Only cycle.
t Expect longer cycle times if water entering the dishwasher is not hot enough.
Canceling a cycle
You can cancel a cycle anytime during
the cycle.
1. Press the Cancel pad once, then wait.
The Cancel light will glow. There
is a 5-second pause between the
time Cancel is pressed and
draining begins.
2. Let the dishwasher drain completely.
Option selections
Press a pad to select an option. If you
change your mind, press the pad again to
turn the option off. To select a different
option, press another pad.
High Temp. Wash
Select this option, and water will heat during
the main wash for better cleaning
of heavily soiled dishes. Water
heating is automatic in the wash
portions and final rinse of the
Pots & Pans cycle, and in the final rinse of
the Normal and Light China cycles.
Energy Saver Dry
Use this option to air dry dishes without heat.
For best results, keep the rinse
agent dispenser filled. Under certain
conditions (hard water, empty rinse
agent dispenser, plastic items in the
load, etc.) you might find some water left on
plastics, dishes, and silverware.
Delay Hours
The Delay Hours light gtows when the dish-
washer has been set for a delayed
start. The delay light will turn off
when the cycle starts. See page 18
on "Setting a delay start."
Control panel lights
The Cycle Monitor allows you to see what
portion of a cycle your dishwasher is in. The
Clean light glows when a cycle has finished. All
other lights will turn off. The Clean light will turn
off when you open the door.
CYCLE MONITOR
WASH RINSE DRY CLEAN
Water Heating Light
The Water Heating lightglows while water in
i the dishwasher is
WATER HEATING heating. Wash or
rinseaction continues
!
while the water heats.
Using Child Lock
Child Lock Light
Use Child Lock to prevent your dishwasher
from being turned on
accidentally. No
wash selections or
options can be
selected when Child Lock is on, and the
dishwasher will not start.
NOTE: You will still be able to open the
dishwasher door.
Changing a setting
To turn Child Lock on
Press Energy Saver Dry for 5 seconds. The
_ hild Lock light will glow. All other
lights will be off.
To turn Child Lock off
Press Energy Saver Dry again for 5 seconds.
The Child Lock light will turn off.
During the first 2 minutes of
a cycle
Press new Wash Selection and Option pads.
After the first 2 minutes of
a cycle
1. Press the Cancel pad to drain any water
and to reset the control.
2. Open the door and check the detergent
dispenser to be sure it is properly filled for
the new cycle.
3. Close the door.
4. Press new Wash Selection and Option
pads, then press the Start pad.
NOTE: If the dishwasher will not start, make
sure Delay Hours has not been selected.
Adding dishes during a cycle
You can add an item to the dishwasher
during the first 10 minutes of the cycle.
t. Unlatch the door to stop the cycle. Wait a
moment for the spray action to stop before
opening the door.
2. Open the door and add the dishes.
3. Close the door.
4. The dishwasher will start automatically
after a 5-second pause when you close
the door.
Setting a delay start
To run your dishwasher at a later time or
during off-peak hours, you can delay the
start of a cycle for 2, 4, or 6 hours, depend-
ing on your model. To delay the start, follow
these steps:
Example for delayed Normal cycle with
EnergySaver Dry
1. Press a Wash Selection pad for the
desired cycle. See chart on page 15 for
cycle descriptions.
2. Press a pad to select an option. If you
change your mind, press the pad again
to turn the option off. To select a different
option, press another pad. See page 16
for option selections.
3. Press the Delay Hours pad.
On models with a 4-hour delay start:
Press the Delay Hours pad once, then press
the Start pad.
On models with 2-, 4-, and 6-hour
delay start:
Press the Delay Hours pad once for a
2-hour delay start, twice for 4 hours, or
three times for 6 hours, then press the
Start pad.
The number above the Delay Hours
pad will glow and the dishwasher will start
the cycle in the amount of hours you have
selected.
4. To turn Delay Hours off, press the pad until
no number is lit above the pad.
IMPORTANT:
• Operate your dishwasher only when you are
at home.
• If your home is equipped with a water soft-
ener, make sure the dishwasher is not timed
to start during regeneration of the softener.
Drying system
During drying, vapor escapes through the
vent at the upper left corner of the door.
This is normal. The vapor is the result of
moisture in the dishwasher being removed
during drying.
IMPORTANT: The vapor is hot. Do not touch
the vent during drying.
I t • •
# I • •
• _ ii11
Quiet operating tips
To avoid thumping and clattering noises
during operation:
• Make sure lightweight load items are
secured in the rack.
• Make sure pot lids and handles, pizza
pans, cookie sheets, etc., do not touch
the dishwasher sides or interfere with the
• Where possible, load items so they do not
touch one another.
NOTE: Keep sink drain plugs inserted during
dishwasher operation to prevent noise trans-
fer through drains.
spray arm rotation.
Normal operating sounds
I
1
Energy saving tips
Some normal sounds you might hear while
the dishwasher is running:
• The fill valve opening or closing and the
sound of water entering the dishwasher.
• Items being ground up in the food disposer.
• Wash/rinse action of water spray. To
minimize noise of water circulating on
dishes, see "Loading your dishwasher",
on pages 8-10.
• Water being pumped out during drain portion
of a cycle.
• Detergent cup opening.
• Pump motor starting.
• Set your home water heater to provide a
minimum of 120°F (49°C) incoming water
to the dishwasher.
To check water temperature:
1. Run hot water at the faucet closest to
your dishwasher. Set a cup under the
faucet, and place a candy or meat
thermometer in it.
2. Run hot water for at least 1 minute into the
cup, allowing the water to
overflow. Check the tempera-
ture. If the water temperature is
below 120°F (49°C), have a
qualified person raise the
thermostat setting on your water heater.
• Run the dishwasher only with a full load.
• Use only the cycle and options that you need.
• Run the dishwasher during off-peak hours if
your utility company offers reduced rates on
electricity during specific times of day.
• Run the dishwasher at night during the
summer to reduce daytime heat buildup
in your home.
• Do not rinse dishes before loading.
• Use the Energy Saver Dry option.
Your new dishwasher is designed to give you many years of dependable service.
However, there are a few things you are expected to do in order to maintain your dish-
washer properly. This section tells you how to clean and care for your dishwasher.
HYDROSWEEP* wash system
The HYDROSWEEP Wash System in your
dishwasher provides excellent cleaning
results. The wash water is continuously
filtered by a triple filtration and soil collector
system to prevent food particles from
redepositing on clean dishes.
The filter
The filter continuously filters the wash water
and traps the food particles that have been
removed from the dishes. A small amount of
water will always remain under the filter to
keep the pump seal moist.
The water jets
The food particles are removed from
the Ultra-Fine filter by 2 water jets that
are located underneath the 4-way
HYDROSWEEP arm.
4-way HYDROSWEEP
spray arm
Coarse strainer
(not removable)
The coarse strainer
A coarse strainer will prevent bones, pits,
and other large objects from entering the
pump system. You should periodically
check the strainer for such items that may
have mistakenly entered the dishwasher.
Overflow protection float
The overflow protection float in the front right
corner of the dishwasher tank prevents the
dishwasher from overflowing. The float must
be in place for the dishwasher to operate.
Check under the float for objects that may
prevent the float from moving up or down.
Check under
overflow
protection float
Storing your dishwasher
Moving or winterizing your
dishwasher
Protect your dishwasher and home against
water damage due to freezing water lines. If
your dishwasher is left in a seasonal dwelling
or could be exposed to near freezing tem-
peratures, have a qualified person do the
following:
1. Disconnect power supply to the dishwasher.
2. Turn off water supply to the dishwasher.
3. Remove the 4 screws on the lower access
panel and remove the lower access panel.
4. Place a shallow pan under the water supply
valve. Then, use a wrench to disconnect
the water inlet from the water supply valve.
Separate the water inlet from the water
supply valve and drain water into the pan.
5. Remove the spring clamp from the water
outlet and separate from the water supply
valve; drain water into pan.
6. Reconnect both water inlet and water
outlet to the water supply valve.
7. Empty the pan and reposition it under the
water pump.
8. Remove the clamp and disconnect the
drain hose from the water pump; drain
water into pan.
9. Reconnect drain hose to the water pump,
being sure to position the clamp over the
connection.
10. Replace the lower access panel.
NOTE: If your dishwasher is connected to a
garbage disposal, do not run water into the
sink after winterizing. This could cause water
to refill the drain hose on your dishwasher.
Reconnecting Your Dishwasher
After Storage
1. Remove the 4 screws on the lower access
panel and remove lower access panel.
2. Turn on the water supply to dishwasher.
3. Turn on power supply to dishwasher.
I 4. Run dishwasher through a complete cycleand check for leaks.
5. Replace lower access panel.
I
Water outlet Spring clamp
Water supply Water Drain
valve inlet hose
Storing for the summer
Protect your dishwasher during the summer
months by turning off the water supply and
power supply to the dishwasher.
Cleaning your dishwasher
Cleaning the interior
If mineral deposits from hard water accumu-
late on the interior of your dishwasher, clean
with a damp cloth or follow the instructions
indicated in "Removing spots and film" on
page 25.
• Do not clean the dishwasher interior until it
has cooled.
• Do not use any type of cleanser that may
cause foaming or sudsing. Use cleansers
made for stainless steel products.
• Run the dishwasher through a Normal cycle
with detergent after you are finished cleaning
the interior.
Cleaning the exterior
Wipe the control panel, front, and sides with
a damp cloth, then dry. Never use detergents
or abrasive cleansers which may damage
the finish.
The drain air gap
Check the drain air gap
anytime your dishwasher
isn't draining well.
Some state or local plumbing codes require
the addition of a drain air gap between a built-
in dishwasher and the home drain system.
This device protects your dishwasher against
water backing up into itwhen a drain clogs.
The drain air gap is usually located on top of
the sink or countertop near the dishwasher.
To order drain air gap (part number 300096),
contact your local KitchenAid dealer. You
can also call 1-800-422-1230 in the U.S.A.,
or see page 2.
NOTE: The drain air gap is an external
plumbing device that is not part of your
dishwasher. The warranty provided with
your dishwasher does not cover service
costs directly associated with the cleaning
or repair of the external drain air gap.
Drain air gap
To clean the drain air gap:
Clean the drain air gap periodically to ensure
proper drainage of your dishwasher. Follow
the drain air gap cleaning instructions
provided by the manufacturer. With most
types, you lift off the chrome cover, unscrew
the plastic cap, and then check for any
buildup of soil. Clean, if necessary.
:This sect on explains how you can handle minor performance problems. Check this list
before calling for service. If you can't solve your dishwasher's problem, review the
iq'roubleshooting" chart on pages 26-27 before calling for service information.
Dishes are not cleaned completely
PROBLEM CAUSE SOLUTION
Food soil
left on
dishes
Slowdown of spray arm
due to high suds
Use only recommended dishwasher deter-
gents, not soap or laundry detergents. Do not
overfill the rinse agent dispenser. Wipe up any
spills before running a cycle.
Improper loading
Follow the loading instructions on pages 8-10.
Insufficient fill due to
low water pressure
Your home water pressure should be 20 to
120 psi (138-828 kPa) for a proper dishwasher
fill. You may need a booster pump on the
water supply ifthe pressure is too low.
Use of incorrect, too
little, or ineffective
detergent
Use recommended dishwasher detergents
and specified amounts only (see page 13 for
amounts), but never use less than 1 table-
spoon. For effective cleaning, use only fresh
detergent and store it tightly closed in a cool,
dry place.
Detergent cakes
in dispenser
Add detergent just before starting the dish-
washer. Use fresh detergent and remove any
caked detergent before filling the dispenser.
When using Delay Wash, make sure the
dispenser is dry before adding detergent.
Water temperature
too low
Set your water heater to ensure that the water
entering the dishwasher is at least 120°F
(49°C). See page 19 for recommended
procedure under "Energy saving tips."
Spotting and
filming
Hard water or high
mineral content
in water
Use rinse agent to help eliminate spotting
and filming. To remove hard water film, see
"Removing spots and film" on page 25.
Water temperature is
too low
Set your water heater to ensure that the water
entering the dishwasher is at least 120°F (49°C).
See page 19 for recommended procedure under
"Energy saving tips."
Use of incorrect
detergents
Use only recommended dishwasher
detergents.
Incorrect amount of
detergent
Heavy soil or hard water usually require the
use of extra detergent. See page 13 for
recommended detergent amounts.
l
continued on next page
Dishes are not cleaned completely (cont,)
PROBLEM
Spotting and
filming (cont.)
CAUSE SOLUTION
Use of ineffective
detergents
For effective cleaning, use fresh dishwasher
detergent and store it tightly closed in a cool,
dry place. Throw away any lumpy detergent.
Insufficient fill due to low
water pressure
Your home water pressure should be 20 to
120 psi (138-828 kPa) for a proper dishwasher
fill. You may need a booster pump on the water
supply ifthe pressure istoo low.
Silica film
or etching
(silica film is
a white milky
looking
deposit;
etching is a
cloudy film)
Rinse agent not used
A water chemical reac-
tion with certain types of
glassware - usually
caused by some combina-
tion of soft or softened
water, alkaline washing
solutions, insufficient
rinsing, excessive
detergent, and over-
loading the dishwasher.
Fill the rinse agent dispenser. See the instruc-
tions on page 14.
You may have to hand wash these items to
eliminate this problem completely. Silica film
and etching are permanent marks and cannot
be removed. To slow down the reaction, you
can try using as little detergent as possible and
a liquid rinse agent. Also, underload the dish-
washer to allow thorough rinsing, and use the
Energy Saver Dry option.
White spots Seasoning removed by Reseason your cookware after a dishwasher
on cookware dishwasher detergents washing. See cookware manufacturer's instruc-
with non- tions, or coat pan with cooking oil and wipe
stick finish clean with a paper towel.
Dishes do not dry completely
PROBLEM CAUSE SOLUTION
Dishes are Water temperature is Set your water heater to ensure that the water
not dry too low entering the dishwasher is at least 120°F
(49°C). See page 19 for recommended
procedure under "Energy saving tips."
Water does not drain
off of dishes
Do not overload the dishwasher so that the
water can drain off the dishes adequately, and
use a liquid rinse agent to help speed drying.
See pages 8-10 for proper loading instructions.
Do not use the Energy Saver Dry option.
Rinse agent not used Fill the rinse agent dispenser. See page 14
for instructions.
Plastics
Some plastics might need to be towel dried.
Energy Saver Dry
option used
Do not use the Energy Saver Dry option on the
next load of dishes.
I
Dishes are damaged during cycle
PROBLEM CAUSE SOLUTION
Chipping Improper loading
of dishes
Black or
gray marks
on dlshes
Load dishes and glasses so they are stable
and do not strike together while washing.
Moving the racks in and out smoothly will also
minimize chipping.
NOTE: Hand wash some types of china and
glassware, such as antiques and feather-
edged crystal.
Aluminum items
touching dishes
Load aluminum pieces so that they will not rub
against dishes during washing. Do not wash
throw-away aluminum items in the dishwasher.
You can remove aluminum markings by using
a mild abrasive cleanser.
Removing spots and film
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse agent prevents
water from forming droplets and drying as
spots or streaks.
To remove spots and film on dishes and
glasses, or hard water film/lime buildup on
the interior of the dishwasher, you may use
white vinegar with the following procedure:
1. Load clean dishes and glasses in the
dishwasher in regular manner. Do not load
silverware or other metals in the dishwasher.
2. Put 2 cups of household vinegar in a glass
or dishwasher-safe measuring cup, and
stand it upright in the bottom rack.
3. Close the door.
4. Select the Normal cycle and Energy Saver
Dry option, then press Start. Do not use
detergent. Allow the dishwasher to complete
the entire cycle.
NOTE: This procedure is intended for occa-
sional use only. Vinegar is an acid and
excessive use may damage your dishwasher.
Before calling for service...
If your appliance fails to operate, review the following list and the "Solving Common
Dishwashing Problems" section on pages 23-25 before calling your dealer. This could
save you the cost of a service call.
Dishwasher is not operating properly
PROBLEM CHECK THE FOLLOWING
Dishwasher does
not run or stops
during a cycle
Dishwasher will
not fill
Dishwasher
seems to run
too long
Water remains
in dishwasher
Detergent
remains in
covered
detergent cup
White residue
appears on front
of access panel
Odor in the
dishwasher
Is the door tightly closed?
Has the cycle been set correctly? See page 7.
Is Child Lock on? See page 17.
Has a household fuse or circuit breaker blown or tdpped?
Is the water supply turned on?
Ifthe motor has stopped because of an overload, it willautomatically
resetitselfwithina few minutes. Ifthe motordoes not start, callfor service.
Is the overflow protection float stuck in "up" position? It should move up
and down freely. Press down to release. See page 20.
Is the incoming water temperature low?The dishwasher will run longer
while water automatically heats or ifthe High Temp. Wash option has
been selected, Set your water heater to ensure that the water entering
the dishwasher is at least 120°F (49°C),
Wait for the cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the manu-
facturer's cleaning instructions. See page 22.
Use fresh detergent and store it tightly closed in a cool, dry place.
Throw away any lumpy detergent.
Wait for the cycle to complete itself.
Overflow protection float should move up and down freely. See page 20.
Some detergents foam a lot and can build up on the access panel.
Try using less detergent or a different brand to reduce foaming
and eliminate buildup.
Run a RinseOnly cycleat least once or twice a day untila full load
is accumulated.
Noises
PROBLEM CHECK THE FOLLOWING
Grinding, grat- Has a hard object entered the pump? The sound should stop when the
Ing, crunching, object is ground up. If itdoes not stop after the next cycle, call for ser-
or buzzing vice. See page 19 for "Normal operating sounds."
sounds
Vapor appears
PROBLEM CHECK THE FOLLOWING
Vapor from door This is normal when dishwasher is in the drying portion of a cycle. See
"Drying system" on page 18.
Before calling for assistance or service, please check 'q'roubleshooting" on pages 26-27. It
may save you the cost of a service call. If you still need help, follow these instructions.
If you need assistance or service
in the U.S.A....
Call the KltchenAid Consumer Assistance
_ enter toll free:
1-800-422-1230.
When calling:
Please know the purchase
date, and the complete model
and serial number of your appliance (see
page 2). This information will help us to
better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Do-it-yourself repair help.
• Specialized customer assistance (Spanish
speaking,hearing impaired,limitedvision,etc.).
• Referrals to local dealers, service
companies, and repair parts distributors.
KitchenAId service technicians are
trained to fulfill the productwarranty and
provide after-warranty service, anywhere in
the United States.
To locate the authorized KitchenAid
service company in your area, you can also
look in your telephone directoryYellow Pages.
If you need replacement parts ...
If you need to order replacement pads, we
recommend that you only use factory
authorized parts. These parts will fit right
and work right, because they are made with
the same precision used to build every new
KITCHENAID* appliance. To locate factory
authorized replacement parts in your area,
call our Consumer Assistance Center
telephone number or your nearest authorized
service center.
For further assistance ...
If you need further assistance, you can writeto
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
If the dealer, authorized servicer, and KitchenAid
have failed to resolveyour problem, you
can contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a group
of independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry. MACAP will in turn
inform us of your action.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
If you need assistance or service in Canada...
For assistance throughout Canada,
call the KitchenAid Canada
Consumer Assistance
Centre toll free,
8:30 a.m. - 6. p.m. (EST):
1-800-461-5681.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see page 2). This information will
help us to better respond to your request.
Our consultants provide assistance with:
* Features and specifications on our full line
of appliances.
* Referrals to local dealers.
• Use and maintenance procedures.
KitchenAid service technicians are
trained to fulfillthe product warranty and
provide after-warranty service, anywhere in
Canada. For service in Canada, call one
of the following numbers listed below.
KitchenAid Canada Appliance Service - Consumer Services
Direct service branches:
BRITISH COLUMBIA 1-800-665-6788
ALBERTA 1-800-661-6291
ONTARIO Ottawa area 1-800-267-3456
(except 807 area code) Outside the Ottawa area 1-800-807-6777
MANITOBA, SASKATCHEWAN 1-800-665-1683
and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032
South Shore Montreal 1-800-361-0950
Quebec City 1-800-463-1523
Sherbrooke 1-800-567-6966
ATLANTIC PROVINCES 1-800-565-1598
If you need replacement parts ...
If you need to order replacement parts, the same precision used to build every new
we recommend that you only use factory KITCHENAID* appliance. To locate factory
authorized parts. These parts will fit right authorized replacement parts in your area,
and work right, because they are made with call your nearest authorized service centre.
For further assistance ...
Ifyou need further assistance, you can write
to KitchenAid Canada with any questions or
concerns at:
Consumer Relations Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in
your correspondence.
This index is alphabetical. Look for the word or phrase you are interested in, then look for
the page number.
TOPIC PAGE TOPIC PAGE
ASSISTANCE
In Canada ................................................... 29
In U.S.A ....................................................... 28
CHILD LOCK .................................................. 17
CLEANING
Exterior ........................................................ 22
Interior ......................................................... 22
COMMON WASHING PROBLEMS
Solving ................................................... 23-25
CONTROL PANEL LIGHTS ........................... 16
CYCLE
Canceling .................................................... 16
Selection chart ............................................ 15
DELAY START ............................................... 18
DETERGENT
How much ................................................... 13
What type .................................................... 13
DISHWASHER OPERATION
Adding dishes during cycle ......................... 17
Canceling cycle ........................................... 16
Changing setting ......................................... 17
Setting a delay start .................................... 18
Starting .......................................................... 6
DISPENSER
Detergent .................................................... 12
Rinse agent ................................................. 14
DRAIN AIR GAP ............................................ 22
DRYING SYSTEM ......................................... 18
ENERGY
Saving ......................................................... 19
FEATURES/PARTS ......................................... 4
FILM/SPOTS
Removing .................................................... 25
LOADING
Lower rack .................................................... 9
Preparing to load .......................................... 8
Silverware basket ........................................ 10
Upper rack .................................................... 8
LOWER RACK ................................................. g
MAINTENANCE
Cleaning ...................................................... 22
Drain air gap ............................................... 22
Overflow protection float ............................. 20
Storing ........................................................ 21
HYDROSWEEP* wash system ................... 20
NOISES
Normal operating sounds ............................ 19
Quiet operating tips ..................................... 19
OPERATING ............................................. 15-19
OPTIONS
Selecting ..................................................... 16
OVERFLOW PROTECTION .......................... 20
PARTS/FEATURES ......................................... 4
RESPONSIBILITIES
Owner ........................................................... 2_
RINSE AGENT
Using ........................................................... 14
SAFETY ........................................................... 3
SILVERWARE BASKET ................................ 10
SPECIAL ITEMS
Washing tips ............................................... 11
SPOTS/FILM
Removing .................................................... 25
START UP GUIDE ........................................... 6
STORING ....................................................... 21
TROUBLESHOOTING .............................. 26-27
UPPER RACK
Loading ......................................................... 8
VAPOR ........................................................... 18
WARRANTY ................................................... 31
WATER
Checking temperature ................................ 19
LENGTH OF KITCHENAID KITCHENAID
WARRANTY: WILL PAY FOR: WILL NOT PAY FOR:
A. Service calls to:
ONE-YEAR FULL
WARRANTY
FROM DATE OF
INSTALLATION.
SECOND-
THROUGH FIFTH-
YEAR LIMITED
WARRANTY
FROM DATE OF
INSTALLATION.
LIFETIME
WARRANTY
FROM DATE OF
INSTALLATION.
Replacement parts and repair
labor to correct defects in
materials or workmanship.
Service must be provided by
an authorized KitchenAid
servicing outlet.
Replacement parts for the
upper or lower dish rack ifthe
rack rusts due to defective
materials or workmanship (for
KUDM24SE model only).
Replacement parts for the
one-third horsepower motor if
defective in materials or
workmanship.
Replacement parts for the
electronic controls ifdefective
in materials or workmanship.
Replacement parts for the
heating element if defective in
materials or workmanship.
Replacement parts and repair
labor for the stainless steel tub
or inner door if the tub or inner
door develops water leak
caused by rust through as a
result of defective materials or
workmanship.
1. Correct the installation of the
dishwasher.
2. Instruct you how to use the
dishwasher.
3. Replace house fuses or correct
house wiring.
4. Correct house plumbing.
B. Repairs when dishwasher is used in
other than normal home use.
C. Damage resulting from accident,
alteration, misuse, abuse, improper
installation, or installation not in
accordance with local electrical
and plumbing codes.
D. Any labor costsduring the limited
warranty.
E. Replacement parts or repair labor
costs for units operated outside the
United States or Canada.
F. Pickup and delivery. This product is
designed to be repaired in the home.
G. Repairs to parts or systemscaused
by unauthorized modifications
made to the appliance.
H. In Canada, travel or transportation
expenses for customers who reside
in remote areas.
11/96
KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may
not apply to you. This warranty gives you specific legal rights and you may also have other rights
which may vary from state to state or province to province.
Outside the United States or Canada, a different warranty may apply. For details, please
contact your authorized KitchenAid dealer.
If you need assistance or service, first see the "Troubleshooting" section of this book. After
checking "Troubleshooting", additional help can be found by checking the "Requesting Assistance
or Service" section. In the U.S.A., call our Consumer Assistance Center at 1-800-422-1230. In
Canada, call KitchenAid Canada at one of the telephone numbers listed on page 29.
KitchenAid
Benton Harbor, MI 49022-2692 U.S.A.
9743101 * Registered Trademark/TM Trademark of KitchenAid, U.S.A., 12/96
© 1996 KitchenAid, U.S.A. KitchenAid, Canada, Licensee in Canada. Printed in U.S.A.
